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Last minute cancellation by British Airways
Hello, Me and my other half were due to fly from Abu Dhabi to Heathrow this morning on BA (departing AUH 1025am) but i received an email from BA just after midnight today that the flight was cancelled because of "flight serviceability" & to call them to rebook on a different flight or get a refund (outbound). But when i…
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Delayed Ryanair flight leading to massive car hire bill !!
Does anyone know if Ryanair will do anything do compensate me after their 2 hour flight delay led to our car hire being cancelled (with no refund) and massive subsequent last minute taxi costs and alternative (much more expensive) car hire. Incredibly the car hire company closed at 11pm and we advised many hours earlier…
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BA delayed bag compensation
Went to Cyprus in June from Heathrow T5 when they were having baggage issues. 15 minutes away from landing told by pilot bags weren’t on the plane. Filled out a paper form at the airport. Got bags on day 2 and 3 of holiday but has to buy essentials. Trying to claim for the essentials I had to buy and it’s slow. I have told…
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Chargeback / AJet / booking.com / Barclays
I booked a flight through booking.com which was subsequently cancelled by the airline (Ajet) in May. I paid with my Barclays debit card. I have been fighting to get a refund since. Booking.com say they won't refund until they get a refund themselves from AJet and say they have submitted the request. Any attempt by me to…
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Tui newcastle to antalya flight 4aug cancellation
04/08/24 newcastle to antalya flight cancelled due to crew trapped in Lift for 2 hours plus. Rearranged flight from manchester next day, arriving 18 hrs late. Has anyone completed Tui online flight delay form, only for it to be rejected almost immediately?
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Easyjet Gatwick cancellations
With all the recent easyJet cancellations out of Gatwick due to ATC shortages i just want to know where i would stand in the scenario.... I've booked the latest flight back to Belfast that i can to still catch a bus home. If i agree to be put on a later flight that means I'll miss my last bus will they pay for a taxi home?
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"Small Claims" /MCOL Which jurisdiction? England or NI?
Sorry, lots of questions. Thanks in advance for any answers.I am making claims against Aerlingus and Emerald Airlines under UK261/2004 law.Both have registered officies (UK Companies House) in Northern Ireland. I live in England.Do I use the English court system or the Northern Ireland court system?Can I make a claim in…
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EasyJet flight compensation approved for husband but denied for me
My husband submitted the compensation form to claim for both of us on a flight that was cancelled 1 hour 45 minutes before departure. We departed the following day and were re-routed via another city. We know we have a right for to be compensated with £350 for each ticket. They wrote: “We’ve taken a look at your [xxx]…
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Unruly passenger delay
I wondered if anyone can help ... our family recently had a circa 4hr delay into Bordeaux. The pilot informed us that there was an unruly passenger on an easyjet flight...so easyjet had taken the decision to use our plane (where there was no delay) to cover the journey of the flight after the disrupted flight, because…
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Flight delay and cancellation compensation, Easyjet ONLY
MSE Official Insert: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
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Flight compensation
BA won’t pay compensation for a cancelled flight due to bad weather . How can I validate the weather conditions - is there some kind of reference register - other flights were OK
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Easyjet compensation request declined
This discussion was created from comments split from: Flight delay compensation successes.
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Air Mauritius 4 hour delay
Hello,I see that others are having/had similar issues to myself. It looks as if Air Mauritius is not a good company to use. In May, we were delayed for 4 hours on our way home. We had to change London to Newcastle trains tickets, ask our dog minders to keep them longer which all incurred cost, stay longer in the room, all…
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Jet2 refusing compensation
Hi, I'm looking for a bit of advice regarding compensation and flight delays with Jet2. On 11/06/24 we were delayed 4 hours 30 mins on our return flight from Almeria to Birmingham. We were boarded onto the plane at the expected time, however whilst boarding the captain came off the plane and was speaking to a member of…
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Delay claim to original airline or replacement.
I had a look at other posts but couldn’t see this situation. My wife’s parents booked a flight from their home city in the US to Heathrow (with a connection in the US). This was booked with American Airlines. The first leg of the return journey was on a BA flight that got cancelled 24 hrs in advance. The email that told…
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Ryanair claim for cancellation or delay?
Hi, I had a very delayed journey and can’t work out which part(s) I can claim for. I had an 8:15 - 11pm flight booked LON Stansted to Berlin on a Friday. I got an email the flight was cancelled at 5:30 pm while on my way to the airport, due to air traffic control reasons. Went to the desk and due to the Euros that weekend,…
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Compensation on rescheduling by the airline...?
Hi, I would appreciate some clarification on the rules here please... If an airline makes a "scheduled" change to a flight at short notice (under 14 days), that results in a delay from the original arrival time of more than 3 hours (let's assume the trip here is longer than 3,500km), is compensation due? Or is an airline…
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RyanAir not paying expenses after diversion
Hi there, I'm wondering if someone might be able to help. Last September I took a flight from Glasgow to Bologna via Charleroi for a trip to Parma. On landing we were suddenly informed that we were in Forli Airport rather than Bologna. There had been no mention and I only realised I was there when my girlfriend called to…
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Can I claim? Confused by rules.
Whilst in Turin this week, my return flight to Gatwick was cancelled by British Airways with 27 hours’ notice due to “operational constraints.” BA offered me a substitute flight home but this ran from Milan to Heathrow, and left 2h15m earlier than the original flight. Both the cancelled and replacement flights were just…
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Old Compensation Cheque
We had a flight issue where we were awarded compensation if £688. This was given by cheque in late 2019. We thought we would have time and planto lodge it and spend on holiday 2020. But not long after Covid hit both personally and then widely with lockdown and holidays etc and even being able to go to bank stopped. In the…