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Jet2 claim Stansted to Kos LS1482

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mits999
mits999 Posts: 277 Forumite
Part of the Furniture 100 Posts Combo Breaker
edited 31 October 2024 at 6:39PM in Flight delay compensation
Just wondering if anyone submitted their claim?

Comments

  • Caz3121
    Caz3121 Posts: 15,833 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    probably better to post on the Flight delay board and include the date of the flight - worth checking the flight number/route too as LS1482 is from Kos to Stansted
  • heatherw_01
    heatherw_01 Posts: 6,794 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Moved over to the flight delay board where you will get more replies.
    I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
    If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • eskbanker
    eskbanker Posts: 37,182 Forumite
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    Looks like Monday night's LS1482 from Kos to Stansted didn't depart until Tuesday night (despite outbound leg being on time), which is probably what OP is referring to - if this is the relevant event, what reason was given for the delay at the time?

    As ever, asking a simple open question about whether others have claimed is likely to be masking an actual underlying query about how to claim, or what to include, or whether the airline has responded, or whatever....
  • mits999
    mits999 Posts: 277 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Reason was engine failure 
  • eskbanker
    eskbanker Posts: 37,182 Forumite
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    mits999 said:
    Reason was engine failure 
    In which case fixed-tariff compensation of £350pp should be payable, as that wouldn't fall within the 'extraordinary circumstances' exemption that allows airlines to reject some claims, but what was your actual question, i.e. if someone had answered 'yes' to 'has anyone claimed?', then what?
  • Westin
    Westin Posts: 6,320 Forumite
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    mits999 said:
    Reason was engine failure 
    Better on the ground than at 35,000ft.
  • mits999
    mits999 Posts: 277 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 3 November 2024 at 1:42AM
    The compensation table shows above 3500 km is £520pp Kos to Stansted is 3820 km where is the £350pp from? Also would I claim the Stansted parking overstay charge separately? Also what info would I put on the claim details section on the claim form

    thank you in advance 
  • eskbanker
    eskbanker Posts: 37,182 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    mits999 said:
    The compensation table shows above 3500 km is £520pp Kos to Stansted is 3568 km where is the £350pp from?
    According to https://www.airmilescalculator.com/distance/kgs-to-stn/, it's substantially less than that and therefore within the middle banding:
    The distance between Kos (Kos International Airport) and London (London Stansted Airport) is 1674 miles / 2694 kilometers / 1454 nautical miles.
    Where did you source 3568km from?

    mits999 said:
    Also would I claim the Stansted parking overstay charge separately?
    No, that isn't one of the reimbursable costs under the regulations so would need to be covered by that fixed-tariff compensation, unless you can persuade the airline to stump up for it.

    mits999 said:
    Also what info would I put on the claim details section on the claim form
    Did the airline arrange accommodation (including transportation to/from) and meals while awaiting departure?  If not, then you can claim reasonable receipted costs if you're out of pocket.
  • mits999
    mits999 Posts: 277 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 4 November 2024 at 1:23AM
    Yes they paid for hotel, food and transfers 

    Ok thanks 
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