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We’re struggling at the moment with the huge volumes of messages we’re getting from Forumites about coronavirus and the impact it’s having on their finances. We’re a small team and we’re doing our best to manage this spike in demand.

It’s an exceptionally tough time for the holiday, travel and events industry, and we are swamped with questions about your consumer rights around cancelled concerts, flights, hotels, theatre shows etc.

We’re a small team and we want to make sure Forumites are getting the answers they need accurately and quickly. So for the time being, we are hitting pause on this board and redirecting everyone to the MSE coronavirus guides that contain all the info we have – these guides are being constantly updated:
Coronavirus Help & Your Rights * Coronavirus Travel Rights

And of course, we have the Coronavirus Boards on the forum:
Coronavirus Support & Help * Coronavirus Travel Help & Info

Coronavirus: The latest from MSE


The MSE team is working extremely hard to keep the info we have about your travel rights, cancellation rights, sick pay (and more) up to date.
The official MSE guides: UPDATED MSE Coronavirus Guides

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