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Flight delays 5hrs British Airways

Anyone know how long it takes for a response from BA ? 

Service disgraceful 😑 

Comments

  • eskbanker
    eskbanker Posts: 37,635 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    It's usually measured in months rather than weeks, but after eight weeks you can escalate to their nominated ADR provider, CEDR, if you wish, although that's unlikely to be quick either....

    Was the delay due to something within their control?
  • jimi_man
    jimi_man Posts: 1,434 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    When I was delayed seven hours with BA, they agreed it five days later and paid out the following week.

    Which flight on what date and we might be able to shed more light on it?
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