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Is There a Claim to Be Made?
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HappyScotsman
Posts: 96 Forumite
I was told I couldn't claim compensation awhile back but I think I was misinformed. Here's what happened to our flights ...
24/7/22 (Yep, almost three years ago) Booked SKG to EDI via CGN with Eurowings. First flight take off was delayed by an hour and a half so we missed our connecting flight. Eurowings put us in a hotel and flew us CGN to LHR the next day though even that took off over two hours late. I don't think we were told why there were delays.
That left us catching trains and taxis at our expense to get back to Edinburgh.
So are we able to claim anything?
24/7/22 (Yep, almost three years ago) Booked SKG to EDI via CGN with Eurowings. First flight take off was delayed by an hour and a half so we missed our connecting flight. Eurowings put us in a hotel and flew us CGN to LHR the next day though even that took off over two hours late. I don't think we were told why there were delays.
That left us catching trains and taxis at our expense to get back to Edinburgh.
So are we able to claim anything?
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Comments
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Statutory compensation hinges on the why the initial 1.5 hour delay...it needs to be within the airlines control for compensation to apply - not weather, ATC etc
irrespective of compensation, if you were ticketed to finish at Edinburgh you should have been rerouted to get to Edinburgh at no additional costs to yourself...do you still have the receipts for your travel from Heathrow to Edinburgh? (I would have thought the BA flights would have been the obvious solution)1 -
You might be due compensation, depending on the reasons for (i) the initial delay in Singapore; (ii) the further delay to your departure from CGN.0
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But SKG is Thessaloniki ??Voyager2002 said:You might be due compensation, depending on the reasons for (i) the initial delay in Singapore;0 -
Is there a time limit for claims? Why wait 3 years??I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
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Because I was told by Eurowings the delay was too short for compensation. Now I see it's the total delay to the final destination, not the first leg.Brie said:Is there a time limit for claims? Why wait 3 years??
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It was an European airline flying from Greece. I've either got 3 years or 5. Probably 3 since it was a Lufthansa. Either way, I need to get my finger out 😂mdann52 said:
6 years for a County Court Claim, or 5 years if OP is in Scotland and claims through the Sheriff's CourtBrie said:Is there a time limit for claims? Why wait 3 years??0
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