Aer Lingus compensation not paid

Kezzy75

Hi,
I had a flight from Chicago to Newcastle on aer Lingus, the flight was to Dublin then a connecting flight to Newcastle. The first flight was delayed by just under 3 hours because they had to change a tyre and then they had underestimated the weight of the luggage and had to add fuel. When we arrived in Dublin late it meant I missed my connecting flight to Newcastle. They rescheduled a flight to London then Newcastle. I arrived in Newcastle 11 hours later than I should have after having to wait around for the flight they arranged. 

I applied for compensation on March 11th 2025 and since then every time I call they say the manage has it and I should hear back in the next few days and I don’t hear back. What are my next steps as they are quite obviously dodging the payout. 

Alan_Bowen

8 weeks is not unusual for Aer Lingus! If they were members of an alternative dispute resolution service , I would advise to start there, but they are not and  think it is premature to start legal action, so my advice is probably to hold fire at the moment