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Moved Home for 8 months. No broadband and no dial tone on the telephone line.
After years of living at one address, I'm a bit out of touch with broadband with moving and I would appreciate any advice. I will only be staying at this place for 8 months. I have been reading this post. https://forums.moneysavingexpert.com/discussion/6345499/process-for-getting-broadband-when-i-move-home#latest and…
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FTTP providers - Broadband + Sim
Currently with Virgin £75 ,TV/BB M200/ land line / sim card We hardly use the TV box as we use the Apps on the TV netflix,amazon etc . Fortunately we've had open reach install Full Fibre in the street in the past few weeks so we are no longer tied to Virgin .So i'm only looking for Broadband + Sim , If we switch to a FTTP…
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Vodaphone price increases - can I leave?
Just been informed of a 9.3% price increase on my braodband. I am 8 months into a 24 month contract. Delving into the terms and conditions it appears this increase is written in for each April. CPI increase + 3.9%. I don't remember that being a headline aspect of the deal when I bought it. It didn't say "£22 per month with…
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Social Tariffs
Hi, can anybody tell me if I can switch from one supplier to another if I am still in contract with them. At the time of starting the contract I was working but I am now on benefits and the company I am with do not offer a reduced tariff on this benefit but another does. Will I be charged for leaving the company I am with…
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Grandparents ripped off by Virgin broadband
Hi all, My wife's grandparents have been seriously taken advantage of by Virgin. They've been with them for years for their Internet. Their bills had been going up but they're a bit naive and assumed they were paying the going rate. They're paying £75 per month for 350mb broadband! This is a couple who are nearly both 80,…
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Virgin
Following advice on the forum, I rang Virgin cancellation department. I got 25 minutes of ear-splitting dissuasive music and then the call was terminated without warning. Very disappointing service from Virgin.
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What Plusnet can do and can't do
Hi there, Plusnet have said that they can't supply us with fibre, although we have the fibre cable right outside our house. Something to do with the green cabinet and the wiring (didn't get the exact details)... They told us only BT can do it, and BT are only offering 1000 Meg, which is a costly one. We don't want to leave…
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Virgin problems
Due to Virgin now charging
£70 for broadband and landline I eventually managed to cancel with them but had
to give 30 days notice. Two days later
the landline died and they sent an engineer. He said the problem could not be dealt with without us cancelling the
notice, so we did and the only workround was for him to plug in…
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FTTP Options & Advice please
After 2 years of broken promises, Openreach has finally installed the fibres for FTTP. I live in a rural area with a very limited mobile phone service and <2Mbps download speed so it's really exciting! I've been doing some research this morning and have some questions and I would really appreciate honest answers. Is 40mbps…
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Plusnet
I was on a fixed deal with Plusnet which expired recently. It was basic broadband (not fibre) and landline and I was paying £18.99 per month. I was given a speed estimate of 11mbps As it was coming to an end they offered me another 18 months fixed deal and after looking around I took that up and the cost was £20.22 per…
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Got BT Broadband do I have to have a BT Landline still?
Hi Just that really - I've got BT broadband and a BT landline. I never use the landline anymore but didn't know if it was still the case that I had to have it? Thanks
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Broadband upload speeds
We have been streaming onto Facebook live since lockdown, around once a month. This Sunday the stream was very poor - Audio OK but Video frame rate was excessively low. Tests show that the upload rate on our broadband has dropped to around 1-2 Mb/s, and it needs to be around 10. My package quotes average 8-10Mb/s, which we…
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Talktalk - £10 increase or renew contract for another 18 months
Hey all, I've recently received an email from talktalk as my current 18 month contract is coming to an end. See below: How common of a practice is this? I think it's absolutely ridiculous. Just on principle I'll be cancelling and going to someone else but I hate that I now have to sign up with another 12 or 18 month…
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Talk Talk contract
We have been with talk talk for years a while ago they increased our charge to £22.50, unfortunately, that was agreed without my say. I received an email saying as of the 1st of April it is going up another £2.50! I checked the comparison and for the same package Fibre 35 it says existing customers £22 for a 18 month…
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Cancelled sky package
I've cancelled my sky TV, broadband and phone package. I don't want any TV package, just broadband and phone line. Do I need any information other than my landline number from sky to start somewhere else? I've never cancelled sky for 13 years and I can go without BB and phone line whilst I look for deals but I wanted to…
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Just HOW bad is 1Mbps BB? And 4G options.
Hi all.Mum-in-law is about to move into her new bungalow which is in a retirement 'village'. We hadn't checked out BB providers for this beforehand, and are a bit shocked to find that the most she'll be able to get via her landland is 1 to 2Mbps, which is obviously a bit pants... Just HOW pants is it, tho'? She does play…
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Is NOW Broadband a Good Choice?
I have an old neighbour couple whose Plusnet contract ends this month. They have looked around and found that NOW is by far their cheapest option. £20 a month including Anytime calls and Top Cashback £90. For a 12 month contract this is around £12.50 a month................ but they have asked for my advise and I have…
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Best time to switch
Hi all, My contact with Plusnet ends at the end of this month (April). Would like to move back to Vodafone (aware some don't like them but live in the sticks with limited options and can't fault the speed) My dilemma is, do I start the switch now? Downside is the CPI price increase will kick in currently on new Vodafone…
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Plusnet - Beware Early Termination Conflict of Information
Decided I wasn't happy with the enforced annual price increases at Plusnet and started looking at alternative Broadband providers (and what cashback etc they offered lol) While I was looking I received a "Personalised Account Review" from Plusnet. It detailed my soon to end Contract (around 6 weeks away) and gave me a…
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Zenaps.com is down
Hi all, I tried to go through this site to sign up for broadband with a few ISPs & it failed because zenaps.com is down.The only ISP I can get to is Plusnet. But I'm not interested in their deal. I also tried using other comparison websites & it looks like they're all not working because they use zenaps as well. Am I the…
