BT broadband cancellation

Zak7860

Hi all I received a letter from BT my broadband is going up by £4 a month in April but my contract does not expire until Feb 2024.
Can I cancel my BT broadband without paying a penalty ?
Also if I do decide to stay with them if I can negotiate a new deal should I wait until after April when the new increase kicks in or should I ring now and get a fix deal which will not incur the increases ? 

unforeseen

I doubt you can cancel as you agreed to accept rpi/cpi +3.9% annually 

southsidergs

If your contract ends Feb 2024 you must have had an increase last year too. Ultimately though no you can't cancel as the increase is in the t&c's

Zak7860

OK thankyou for your kind advice I will either try negotiate a new deal or bit the bullet and accept the increase and cancel and move next year 

bikerdog

Further to the above I am also contracted to BT until March 24. I understand that I can't cancel now without penalty but if I were to recontract for another 24 months could I then cancel and leave within 14 days without penalty or would they just revert me to my old contract ending March 24.

iniltous

If it were that easy to avoid being held to term , simply take a new contract and in the ‘cooling off period’ cancel , then there wouldn’t be any point in minimum terms , as you suspect, if someone takes a new ‘deal’ and cancels  it , it’s as if that new contract never existed, the terms of the previous ‘contract’ are reinstated 

bikerdog

Thanks as I suspected.

Cheapskater101

I'm in exactly the same boat, I upgraded to 350mb for £39.99 back in Feb 2022, in April it jumped to £43.70 which I was not made aware off and was after the 14 day cooling period which was so annoying! And now its due to go up by another £6.24 a month taking me close to £50 a month which is over budget. To compound things and during a cost of living crisis there's no way of downgrading to say 100mb a month or even less but tell them you want to upgrade and they'll take your hand off and sign you up to another 24 months!!!