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Help ( part 2 )
Apologies for reposting this again. I was responding to shiraz99 and tried to do a quote return message and for some reason won’t let me post it. Anyway if you are still there, Shiraz, the answer to your last question regarding Now b/b is that I used to have fab fibre with them.
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Are Broadband providers just playing it safe?
I nearly signed up for the Vodafone £205 deal but was put off by a number of things, one of which was a low guaranteed speed of 27mb whether I chose 36mb or 65mb So after reading other posts on this forum I saw a referral to BT checker and got the listing below. If I am reading this right I should be able to get 65mb or…
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Full Fibre 100 Halo 3 with Complete Wi-Fi - £49.99pm - is it worth it?
Hi, Id like a faster internet connection. BT have offered me a 24 month contract at £49.99pm. This is their Full Fibre 100 Halo 3 with Complete Wi-Fi package. I cant see why BT's offer is so much more than others - for example Plusnet Unlimited Fibre Extra which is only £24.99pm I suppose Plusnet's package offered 64 -…
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Vodafone £205 deal put offs
I am put off this deal when I saw this Important! You will receive your voucher claim email 120 days after your activation date. You will then have 90 days to claim it. 4 months before I am claim by which time I will have spent £88 with them and then have to argue if they did not apply it. I hear so many complain about…
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How is it fair to have a 14 day cooling off period when it takes 14 days to be connected?
I ordered Plusnet's VDSL2 ("Unlimited Fibre Extra" - average speed of 66Mbit download). It took 14 days for it to be connected, and then another 14 days for their line tests to settle on the final speed, which is 36Mbit - the same as their cheaper VDSL1 package ("Unlimited Fibre" - average 36Mbit download). The cabinet is…
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Help
Looking at changing broadband supplier, but for some reason and apart from virgin the broadband websites are stating that my landline number is not connected to my house? So therefore it also says that super fibre or whatever they call it, is not available in my area yet and then puts me on to broadband supplier’s highest…
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Advice about Vodafone Amazon voucher
I recently moved home and decided to get Vodafone's broadband, which allows you to claim an Amazon voucher. I started the setup process online and put in my new postcode. This was about a week before I actually moved. When it came to put in my card details, it said (something like) "the card registered to this address". Of…
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Virgin Broadband
Took advantage of the Moneysavingexpert Virgin broadband offer in June. Ordered online and received email confirmation of the order with correct details on it. Installation due today (2 weeks later) but no engineer. Called Virgin to be told that my order 'didn't push through' and therefore wasn't valid. Couldn't tell me…
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Vodafone £205 offer
Evening all, just moved into a house that is currently set up with Vodafone from previous owner. If I sign up to Vodafone with the house address will I class as a new customer? Is it the name and payment that classes you as a new customer?
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Plusnet Broadband + Line Rental
HiI've just got off the phone to Plusnet and they've confused me even more than when I started. In September 2020 I took out a 24 month contract for £20.99 for fibre extra, line rental and evening/weekend calls. I took advantage of their line rental saver so paid the first year's line rental upfront which meant I was only…
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Will I lose Virginmedia emails if I cancel the contract
I have been with virgin media ever since I first got on line and I have broadband and TV with them and it is now ridiculously expensive. The only reason i have stayed with them is that I am frightened of losing my email address, which I know will happen if I cancel the contract. I have worked out that I can start giving…
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Virgin media impossible
I have been a virgin media customer for years now. In that time I have moved 3 times and always stayed with them. I am paying £87 a month for my tv, phone and broadband and have been paying that for a long time now, even though I knew I was paying more than I should. I’ve always been too lazy/loyal to change. However,…
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Virgin Media Debt collection letter. No Virgin Media account!
My husband received a letter in February from Virgin Media saying that we had defaulted on a credit agreement. It doesn't say what for. Also, no money has been taken out of his bank account. We ignored it because we have never had any dealings with Virgin Media and thought it was a scam, however every month the letters…
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MSE News: BT, Sky, Virgin, Vodafone and others pledge to help customers struggling with bills
The UK's biggest broadband and mobile providers – BT, Sky, TalkTalk, Three, Virgin Media O2, and Vodafone – have agreed to a set of measures aimed to ensure customers struggling to pay their bills during the cost of living crisis don't get cut off from essential services. Read the full story: 'BT, Sky, Virgin, Vodafone and…
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Wi-fi for village hall
I'm the treasurer of a small village hall in a rural area. We've decided to look at offering wi-fi for users, but I'm not sure the best way of going about this, or how much it might cost. There isn't a landline at the hall, so I guess we are looking at some sort of mobile wi-fi using a phone network signal. Any help or…
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Virgin broadband
Hi, can someone please tell me if after introduction offer with virgin mobile and virgin then increase price, has anyone been able to haggle the price to the original offer price, or do you always have to pay more. Hope makes sense
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Question about 3 month offer for Lebara Unlimited Data SIM
From what I understand, Lebara use the Vodafone network and you can use their SIM in an unlocked phone, or a Mifi device. I see there is currently an offer on their website for the rolling 30 day plan for Unlimited Data with 3 months half price at £12.50 a month and then £25 after that. (Alternatively it is £22.50 for a 12…
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When to apply for new broadband supplier
My contract ends on the 29th of June. I plan on moving to another supplier, when can I apply to leave and avoid early exit fees. Can I set a ,no sooner than, date with the new provider?
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How do cancel Virgin contract?
I rang Virgin Media at 8:50 this morning to cancel my contract. After 50 minutes with no answer I gave up. I tried the message technique and got transferred to WhatsApp at 9:50. I was contacted by a member of the team at 11:13 who tried to sell me a new deal, despite me making it clear to the Bot that I wanted to leave.…
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Vodafone sign up issue
Hi tried to sign up for vodafone broadband deal but it says my landline number does not match and I have to click new number. Had this number for over 30 years at same address. Will lose the gift card deal if I sign up over phone. Anyone have same issue?.
