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Sky Broadband - Existing Customer
I'm currently with Sky and have both TV and Broadband Superfast (around 50mb).* Sky TV is in contract until December 2024 * Broadband is out of contract I'm keen to upgrade to faster broadband, and the best the retentions team can offer is £36 per month for 500mb Ultrafast Plus. I can see that this is being offered to new…
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Broadband 2024 Annual Price Hikes
I just received an email from Vodafone advising they will be grabbing an extra 8.4% on my monthly debits for their broadband - which is half way through my 24 month contract. I decided to warn them they are breaking our written contract and thereby giving me the right to cancel without penalty. I sent my warning to several…
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Vodafone…never ever ever again
Was with bt for years for broadband however latest contract expired and new one was far too dear so I looked on here and Vodafone had a decent deal. But I should have known after my mobile experience years ago. Vodafone failed to put in a start order to open reach apparently so now I face an unknown time without…
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Shall I upgrade my BT BB to EE?
Contract due to expire next Monday, keep getting me email asking me to upgrade to BT EE and the price seems more expensive. Can I just stay with BTand not upgrade to EE? Also considering to go with Vodafone. Any recommendations pl for cheap BB essential? Thanks
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Can Vodafone increase broadand charge in the first year of my contract?
Today I received an email from Vodafone to say my broadband had increased from April, but I thought and it states on this site: Under rules from regulator Ofcom, if the contract was taken out after 23 January 2014, and your landline, broadband or mobile (but not TV) firm raises prices without warning you before you signed…
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New FTTP Broadband Slower Than Expected
I've just had a new full fibre connection installed (FTTP) and the speed is nowhere near what was promised. I want to ask, does anyone know if it takes time for a new connection to settle out like the old ADSL/VDSL (FTTC) ?
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Sky broadband di I have to use their router
I am currently o n bt 150mb at £40 but contract ends tomorrow. Ideally I like to stay with bt as it been reliable but the price over my 3 year contract rocketed. Anyway I am considering going back to sky and going for the 500mb offer that ends Thursday but I don't want to use their router as I have a mesh network using…
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Eero, how good are they
I have just agreed a new contract with Talk talk. Last year I had fast fibre 65 installed. The new package is for fibre150 at the same price as fibre 65 so I accepted the offer as they also gave me a £11 discount for my landline uk calls. £28 p/month all in. Talk talk are sending me an Eero to use as my router so I am just…
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Broadband Contract and Section21
Hi, I've been trying to discover people's rights regards having a current broadband contract and been issued a Section21 eviction notice. My daughter was was renting accommodation in Cheltenham. The flat owners had fallen behind with their mortgage payments and the flat was repossessed. My daughter then received, from the…
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Confused about Price Hikes
Vodafone recently announced a 7.9% annual price hike 4% CPI + 3.9% to support essential investment. Living in a rural community we have been bombarded by local media adverts to sign up to the Gigabit funding for better internet (full fibre). My question is if the government are funding the roll out of full fibre to the…
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Vodafone broadband non-delivery
Hi all. I’m after some advice. We moved house on 16 Feb and 2 weeks before we notified Vodafone of our desire to transfer our broadband service to our new property. We were given an installation date of 23 Feb. But we are still waiting today over 6 weeks later. My husband has spent countless hours on the phone being given…
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Stupid Question, Can I change from BT to Sky
As my BT bill is now going to hit £69 a month (Full Fibre 900 with Halo 3+), looking to change for Sky Gigafast for £45 with Wifi Max so a decent save per month (for 18 months). However, I don't have any kind of phone line but there is a BT Openreach connection, can I just use that, will BT let you or does Sky need to come…
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Broadband packages
All the best broadband packages appear to be only for new broadband users? I'm currently paying Virgin £86 a month, (which apparently has a discount of £27 applied until next November, when it will revert to £113 a month), yet Virgin appear to be able to offer new broadband users a similar package at around £35 a month!
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Problem with post code - help
Hello I live in a 'new' postcode that was created in 2019. This was as a result of a house that stood there being split into 4 separate houses. The street number remains the same. However when I use Mse broadband finder or the tools on retailer websites, they can find my new address ok, but hardly any provide fibre…
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BT Overcharging? And Switching from FTTC to FTTP
TL;DR Why is she being charged £52.91 for internet currently and £59.17 next month when Full Fibre 100 for example is £34.99 (With phone) or £29.99 (without.)? (Since they are doing away with landlines, my mother called BT to make a move to full-fibre. I checked her bills out of curiosity and to see what package she will…
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BT won't let me leave!
Following Martin's advice to find a cheaper broadband and phone deal back in January I called BT to cancel. BT sent an email to say services were stopping on 16 Feb 2024. Here were are on 4th April and BT still taking payment and refuse to cease services, despite many phone calls, emails and complaints. They just keep…
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BT Line Saver
Hi Hope it’s ok to post in this Thread. My BT line saver ends on the 27th of April this year. I will go from paying £10.23 a month to £32.23 a month. I contacted BT to see if it was still an option to pay the line rental saver, however they have decided to discontinue the service. I liked the fact that I could pay in…
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Sky Ultrafast Plus Broadband - thoughts?
I'm currently paying £40 a month for TalkTalk, around 41 Mbps (Yes I know... rip-off), and I can move to Sky at 500 Mbps for £32.18 month contract. Now I was originally with Sky, and moved to TT due to the line disconnecting too often. I'm reaching out to those of you who have used Sky's Ultrafast 500 Mbps and wondered…
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Can you easily move back to copper Fibre from FTTP network Fibre
About to switch to NOW (Sky) Full Fibre due to the great
deal being offered. The price will jump dramatically after the 18 months and
was wondering if it is possible and easy to switch back to copper Fibre then if
needed.
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ISP started new contract without notice
I looked at my Plusnet Broadband account (as it had 5 days of 18 month contract left) and found they've already kicked off a new contract at £22 pm more! No notice, I thought they had to give you some. How do you cancel...ring? Or re-negotiate? Hate the faff of this. Any advice?
