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Temporary Internet access?
Hi all My dad will be visiting the UK for 2-3 months soon, Hull to be precise, staying with my gran who fits not have Internet. He's going to need Internet for this time for his laptop but I'm struggling to find a solution, any ideas? We can't lumber my 99 year old gran with a 2 year contract.. Thank you so much in…
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Well that Didn't Work, Cancelling Virgin Media.
Last month my daughter was out of contract with Virgin Media broadband and they had put her monthly DD up to £56 a month just for internet and she had phoned them up asking them to reduce her payment but the person she spoke to said no. So she cancelled her DD and wrote to them that she was cancelling her contract and her…
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Not sure if I need tv/internet packaged…can I get enough internet only but with enough to do FV TV
Hi, old gal here🥴. Not up on these things. At the mo,I have the full Xl tv and internet package with Virgin (they put in hubby’s name when they took it over from telewest even though originally it was in both our names 😞) we don’t watch most of the channels ..in fact we noticed most of what we watch we could watch on free…
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Sharing home internet with 37 others - what solutions to improve connectivity?
I've just moved into hostel accommodation and am sharing internet with 37 others. This means I can barely get connectivity at a consistent level. I've heard about tethering to my phone, but I'm not sure what other options there are. Can anyone please help? I have done online searches, but they result with how to improve…
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BT & EE Broadband and Sim deal question
Hi there, I recently got a new sim card contract with EE for £15/month, would have been £35/month but at the same time I took BT's broadband at £30/month which gave me the £20/month discount on sim contract. The EE sim gives me apple music as a perk so is great value to me. My current internet provider is TalkTalk and they…
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I successfully cancelled Virgin Media broadband. Here is the story.
I understand that Richard Branson do not want so many people to leave his VM wonderland and it may take several months to disconnect. To save your time: I told them I'm moving to another country. They stoped transferring me to another agent and cancelled my contract. My story: I got VM broadband & TV package but I found no…
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Vodafone rejecting applications for social tariff
Quick question - how are people actually getting the social tariff with Vodafone? I applied a month ago and got told that I failed the credit checks - I have a good credit history and have never had any issues with credit cards or bank accounts or utilities. The reconsideration is a joke, they just say yes you failed and…
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Virgin media will not honour new broadband contract
my Virgin media contract was for to expire so I upgraded the contract on line for a favourable price of £39pcm. Got confirmation email of order and expected date for upgrade. When this didn’t happen contacted Virgin who said online orders sometimes don’t go through and they could only offer me what I’d ordered for £58pcm…
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Thinking of using 5G router. How to go about it?
I'm no expert in these matters so I need some help. I'm currently with Plusnet for my broadband (67MB connection) but the price keeps rising each year which I'm not happy with. Instead of using one of the big broadband companies I read in a computer magazine of someone switching to iDmobile.co.uk and using 5G.Unlimited…
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2 users in a 2 bed flat, will Zen Unlimited 1 be suitable?
We are out of contract on Virgin Media 125 mbps at the moment at £76 per month which includes anytime calls. Their retention team have offered me the same deal for £60 per month on an 18 month contract which I am not happy with since it also includes their right to increase prices during the contract. Obviously, going over…
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Social tariff for those on ADP
Do any of the major companies have plans to accept those entitled to Adult Disability Payment for their social tariff deals? If not, why not?
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Hiring someone to install new broadband?
Has anybody done this? Ive just upgraded my package and been given all new equipment but I have no idea how to put it all together! (not to mention the fact my tv cable has apparently been chewed by the dog at some point and I didnt notice). I doubt Virgin would help me as they have zero interest in me now they have my…
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Impossible to understand Billing! Shell Energy Broadband
Just sent this to Shell: "How on earth is an ordinary person supposed to reconcile this with the £1.50 per month increase? Please can you explain in 'Plain English', so that someone with basic Maths, not a Maths Degree, can understand!" I think the answer is that the increase is for 1 1/2 months = £2.25, but their billing…
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WiFi Hub Manager - Security
Hi All as an anxious person, I’ve noticed that upon logging into the website at work, company website that is. It’s sent out an email to the entire company with my IP address, which is fine. What’s concerned me is it also sent out this link within the automated email: User hostname:…
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BB contracts with bt ends soon
Got email telling me my bt contracts will end soon and will be paying £29.99 if I do nothing. Option to renew for another 24 months at £34.99. I thought it should be cheaper not higher.
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Landline charges when leaving Virgin
I wanted to end my broadband, TV and landline contract with Virgin. I initially planned to port my home phone number to Vodafone but when I heard there was a charge asked Vodafone to cancel this and I would take out a new number with them. My wife still needs a landline for her call outs at the hospital. I learned 5 months…
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Which providers will let me keep my home phone?
Coming to the end of a Plusnet broadband contract, I'm on a bit of a learning curve about VoIP, full fibre and who does what. I understand that if Plusnet installs full fibre, they disconnect my home phone, but I'm nervous of losing it. I never phone out, but a couple of people ring me on it because it would be expensive…
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When Open Reach cannot find a fault
My ISP - PlusNet have been trying to find the issue with regular huge dips in speed and inconsistent broadband generally (with occasional drops) for five months now. I have had new router and replaced all internal wiring to it and a new socket. There has been no improvement. PlusNet have offered me a penalty free walk away…
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Is my Sky deal really as great as they tell me?
Hello, I would be grateful for the advice and opinions of fellow Sky customers. I've been a Sky customer since 2002 and for about 4 years we have had the following items: Sky Q multiroom (4 boxes total) All the main channels in HD, all the Sky Sports, TNT Sports, Movies, Netflix and 'Superfast' broadband (with boost) and…
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Mail.com not receiving incoming mail. Anyone else? (seems GMX.co.uk is the same people)
For the past month or so my mail.com email address (ending in @graffiti.net) is no longer receiving incoming mail (and outgoing mail is not working too).I only realised this today today, and it looks identical to the gmx.co.uk email portal that is sometimes recommended on here.. Anyone else have any issues with mail.com?…
