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Anybody using or used 'Community Fibre' broadband? Too good to be true?
I got a leaflet through the door advertising their services and now they're on the comparison websites. They are in my area. Their offers e.g. 920Mb download AND upload speeds for £22.09 per month are absolutely astounding so can't help thinking there must be a catch. They literally blow the competition out of the water.…
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MSE News: EE and Plusnet to refund exit fees for some customers
If you took out a broadband, landline, mobile or TV plan with EE or Plusnet since 17 June 2022 but left your contract early and got charged exit fees, you may now be due a refund. Others who are still with EE and Plusnet may also be offered the chance to leave their contracts penalty-free. It comes after the firms failed…
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Moving house - need to choose new broadband
I’ve been with Youfibre for the past year but unfortunately they don’t provide broadband where I’m moving to. I’m trying to decide between sky and bt and virgin media as all 3 are available. I need a reliable connection and also a fairly fast one as the kids like to play on the Xbox and lag drives me mad. I don’t need a tv…
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Niche BT/EE Broadband Related Query
Hi there, Slightly odd question - understandable if people are not able to advise, but I'm curious what people make of something I have stumbled upon, and if you think it would work. I have an existing BT Broadband contract, which I have had since August 2023. This is on a 24-month contract, set to expire August 2025.…
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Cancelling Virginmedia, how about mobile broadband?
The 5g Three mobile bb offer in my area is half price for 6 months £22 pm in 24 month contract for 150 mb/s. Unlimited data and Wi-Fi calls. That is more appealing than openreach offer starting from £26 pm for 50 mb/s. I have seen advice on here that buying a second hand router and getting a sim is cheaper. Are there any…
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Cost of calls package on FTTP line
We are about to get an offer from Talktalk to upgrade our present FTTC line to FTTP. The network is currently being upgraded, locally. Now - I am still within contract for another 8 months - so would expect the charge to remain the same, until the contract expires. However I am unsure what the call charges will be after…
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Harassment by Virgin Media
I am a Virgin Media customer. They are currently phoning me every 2 days from 0800 052 8675. I am ignoring the calls, but it's still a pain. I've submitted a complaint on their website. Any other suggestions ? Thanks, Tim
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Virgin Media
I cancelled my virgin tv/broadband account and it ended 12/12/23 but I am still getting billed by virgin for a netflix account, surely this would have been cancelled when I cancelled my account with Virgin, I moved to Sky and get Netflix free with my Sky account, Virgin were not helpful and told me I need to contact…
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ANYONE ELSE FINDING MSE's BROADBAND CHECKER NOT FIT FOR PURPOSE
I have used MSE's checker in the very distant past and it did come up with deals that I could access. However in the recentish past I've found it next to useless. Despite me putting in my full postcode and selecting standard broadband + line, the results are 99% for fibre deals & do not include many for standard broadband.…
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How to contact a person at virgin media.
Im trying to contact a person to arrange someone to install my new virgin tv (old customer but just updated package and tv in different room so cable not long enough). The problem is everything is automated and it keeps asking for my memorable word.....which I dont remember! Im now stuck being unable to speak to anyone to…
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Notice any change when you come out of your broadband contract?
I'm with BT & was in contract and everything was totally fine. I don't know if it's coincidental but since my contract with them ended (I'm still with them, just not 'in contract') - things like Netflix / Disney+ buffer where previously they wouldn't. The WiFi isn't as smooth as it was either. For the record the TV is…
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Toob any good? Offering 900 Mbps for £25pm
Had a rep knock on the door the other day who made me aware of this offer. We're currently paying £40pm for the same thing with Giganet. The £25pm offer with Toob is for 18 months, and offer ends 15th May 2024 (so not long to go). Wanted to share as it seems like a deal too good to be true compared to other broadband…
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Moving house - bringing over now broadband
Hello I am transferring my now broadband. I’ve been offered now fab fibre. There is no open reach socket in the new house. However there is a virgin media master socket. I’ve been given an activation date next week and have the router. Anyone know if an engineer visit is required to fit new master socket. They’ve advised…
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Temporary Internet access?
Hi all My dad will be visiting the UK for 2-3 months soon, Hull to be precise, staying with my gran who fits not have Internet. He's going to need Internet for this time for his laptop but I'm struggling to find a solution, any ideas? We can't lumber my 99 year old gran with a 2 year contract.. Thank you so much in…
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Well that Didn't Work, Cancelling Virgin Media.
Last month my daughter was out of contract with Virgin Media broadband and they had put her monthly DD up to £56 a month just for internet and she had phoned them up asking them to reduce her payment but the person she spoke to said no. So she cancelled her DD and wrote to them that she was cancelling her contract and her…
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Not sure if I need tv/internet packaged…can I get enough internet only but with enough to do FV TV
Hi, old gal here🥴. Not up on these things. At the mo,I have the full Xl tv and internet package with Virgin (they put in hubby’s name when they took it over from telewest even though originally it was in both our names 😞) we don’t watch most of the channels ..in fact we noticed most of what we watch we could watch on free…
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Sharing home internet with 37 others - what solutions to improve connectivity?
I've just moved into hostel accommodation and am sharing internet with 37 others. This means I can barely get connectivity at a consistent level. I've heard about tethering to my phone, but I'm not sure what other options there are. Can anyone please help? I have done online searches, but they result with how to improve…
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BT & EE Broadband and Sim deal question
Hi there, I recently got a new sim card contract with EE for £15/month, would have been £35/month but at the same time I took BT's broadband at £30/month which gave me the £20/month discount on sim contract. The EE sim gives me apple music as a perk so is great value to me. My current internet provider is TalkTalk and they…
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I successfully cancelled Virgin Media broadband. Here is the story.
I understand that Richard Branson do not want so many people to leave his VM wonderland and it may take several months to disconnect. To save your time: I told them I'm moving to another country. They stoped transferring me to another agent and cancelled my contract. My story: I got VM broadband & TV package but I found no…
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Vodafone rejecting applications for social tariff
Quick question - how are people actually getting the social tariff with Vodafone? I applied a month ago and got told that I failed the credit checks - I have a good credit history and have never had any issues with credit cards or bank accounts or utilities. The reconsideration is a joke, they just say yes you failed and…
