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Virgin Media cancellation charge
We have been with Virgin Media for more than Thirty Years, due to the loss of the Winter fuel payment we have been forced to cut our Expenditure, E-E offered us a package for our T.V, Broadband and Telephone, reducing the amount we paid Monthly from £112.00 Virgin to £53 with E-E, Virgin has now sent us a bill for £631, we…
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Only FTTC Available - help needed
Village I live in only has FTTC available. (Airband did some houses then pulled out). My broadband contract has expired with Now so can swap. Looking online every FTTC provider is going to provide the same speed. We are supposed to get 26mbps download minimum but at times drop to 6-8 and my son is a big gamer so low ping…
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‘One stream’ being investigated by Ofcom - No action from MSE
Why is it that the well known comparison platforms have taken the decision to remove Onestream from their search engines due to the ongoing ofcom investigation around selling practices, and yet MSE do nothing? I’d expect at least a warning to potential customers, but presumably the commission is too good! uswitch,…
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Virgin Media not honouring voucher
Good morning! Last year in July, I saw on the Martin Lewis website there was an £80 Amazon voucher with a Virgin Media broadband package. This voucher was due to arrive in 120 days from purchase date. I never received this voucher, and have been chasing it up recently, to which I’ve just been passed around by each…
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FTTP installation issue
I'd like FTTP but don't really have anywhere to put it! It's a new build and the fibre would enter at the front of the house where the kitchen and hall are. The hall has two plug sockets but they are 2m away from the front wall where the fibre would enter. It's separated by a bathroomI don't have space in the hall for a…
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Fibrely and Additional Charges - Broadband Plus Rental Charge
If you are looking to change your broadband provider, all I can say is be careful. I recently moved from Sky to Fibrely - I did this through Quidco so was attracted by the price, cash-back, and gift card offer. However, Fibrely has delayed confirming my purchase, which has delayed me in receiving the cash-back I was…
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your "compare broadband deals" needs updating?
My Talk Talk broadband contract comes to an end on 5 October and I have tried to find a new contract.I am on pension credit and when I select this option and put in my postcode I get these options: BT home essential £16 for 12 months but when I call them they say that particular offer is not available but there is one for…
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SIM card for foreign travel
Please be patient - I'm more ignorant of the basics than you can possibly imagine!!!! I have a fairly ordinary smartphone (Samsung Galaxy S10) that I normally use to get data when I'm away from my desk, mainly for internet searches, email, and WhatsApp messaging. I have a SIM-only Vodafone contract that includes as much…
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Looking for a cheap Mobile Broadband deal - but not Three
I’m looking for an “Unlimited” mobile broadband offer. I
currently have exactly that from Three for £16/month but it’s flaky and has
become impossible to use with mildly geeky things like FTP. (I’ve checked very carefully that it is a problem with Three’s
network that’s impacting me and others. Three support seem incapable…
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4G Mobile Broadband
I’m hoping that someone can help me understand my best options here. i have moved to a rural location. There is a strong 4g signal on three and so far I have been tethering, but it’s a faff not having a full time signal and the phone battery being drained etc. Three will offer unlimited data 4g mobile broadband, 24mth…
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Please explain VOIP. :-)
Hi. I know what it stands for, and what it does, but my Q is, should it be available through any fibre service? Eg, mil has a new fibre service with BT, the fibre having been installed by Openreach 6-odd months ago. Her 'landline' phone is plugged into her router, and works as it did when she had the original 'copper'…
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channel 622 aljazareea is not showing the program information on virigin media
Has anyone had problems with channel 622 aljazareea is not showing the program information on virigin media ???
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Sky broadband .
I signed for Sky Broadband ( from this site) yesterday but did not get email to say I have signed up. I am worried now , how do I find out if I signed or not?Very odd , usually one gets an email , but I got nothing. My TalkTalk deal ends 19 October , would I get notification from TalkTalk to say I am migrating? Help…
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Full Fibre installation questions
I've just signed up to Vodafone Broadband. And was supprissed to learn that open reach will have to visit. Especially as I was a Vodafone customer previously. I'm switching from the Awful 5g service from three. I'm getting full Fibre hense why open reach need to install it. As part of this can I choose exactly within my…
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BT are so annoying!
My BT
contract was approaching the end and I was currently paying £38/mth for Fibre 1
(FTTC) at 50Mbps. I rang up to see if they could offer me a better deal for the
following 24mths and I was pointed towards FTTP products. I said that
I would be quite happy to stay on my FTTC package as the speed was good enough
and I…
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any help available
my mother has just been in hospital for 5 weeks she is very fragile she is 92 living alone she is registered blind and she has a phone bill for 158 pounds even tho her call charger are only 11 pounds the phone company are trying to get her with broadband but she hardly ever listens to the tv so she has no wish for…
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Speed suddenly lower - Vodafone Fibre 1
I signed up to Vodfafone Fibe 1 last year so been around 10 months with them.In one of the emails they sent me just after I signed up it said "You’ll enjoy a minimum guaranteed speed of 34 Mbps" Recently though I've been noticing things getting worse when I'm watching videos, downloading games from steam or whatever and…
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Broadband vs Mobile Data
I was moved from supported living to my own flat a while back, thus far I find broadband unaffordable and have a few questions. Is it worth buying a router that can support a SIM card and if so how much data would I need each month (assume basic browsing and subscription streaming)? I saw 100gb sims but have no idea if…
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BT renewal
Has anyone had any luck getting a cheaper deal than online when due for renewal by calling them? Thank you
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Home 4G Broadband - Rural location - Speed/Coverage Help please
I live in a rural location. I have Vodafone 4G with a Gigacube router and SIM card. The cube is ethernet connected to my main sky TV box. I also have an external antenna but this is not connected yet as I do not know how to accurately do this. I have contacted Vodafone and all they have said to me is the best mast is in a…
