-
FTTP installation issue
I'd like FTTP but don't really have anywhere to put it! It's a new build and the fibre would enter at the front of the house where the kitchen and hall are. The hall has two plug sockets but they are 2m away from the front wall where the fibre would enter. It's separated by a bathroomI don't have space in the hall for a…
-
Fibrely and Additional Charges - Broadband Plus Rental Charge
If you are looking to change your broadband provider, all I can say is be careful. I recently moved from Sky to Fibrely - I did this through Quidco so was attracted by the price, cash-back, and gift card offer. However, Fibrely has delayed confirming my purchase, which has delayed me in receiving the cash-back I was…
-
your "compare broadband deals" needs updating?
My Talk Talk broadband contract comes to an end on 5 October and I have tried to find a new contract.I am on pension credit and when I select this option and put in my postcode I get these options: BT home essential £16 for 12 months but when I call them they say that particular offer is not available but there is one for…
-
SIM card for foreign travel
Please be patient - I'm more ignorant of the basics than you can possibly imagine!!!! I have a fairly ordinary smartphone (Samsung Galaxy S10) that I normally use to get data when I'm away from my desk, mainly for internet searches, email, and WhatsApp messaging. I have a SIM-only Vodafone contract that includes as much…
-
Looking for a cheap Mobile Broadband deal - but not Three
I’m looking for an “Unlimited” mobile broadband offer. I
currently have exactly that from Three for £16/month but it’s flaky and has
become impossible to use with mildly geeky things like FTP. (I’ve checked very carefully that it is a problem with Three’s
network that’s impacting me and others. Three support seem incapable…
-
4G Mobile Broadband
I’m hoping that someone can help me understand my best options here. i have moved to a rural location. There is a strong 4g signal on three and so far I have been tethering, but it’s a faff not having a full time signal and the phone battery being drained etc. Three will offer unlimited data 4g mobile broadband, 24mth…
-
Please explain VOIP. :-)
Hi. I know what it stands for, and what it does, but my Q is, should it be available through any fibre service? Eg, mil has a new fibre service with BT, the fibre having been installed by Openreach 6-odd months ago. Her 'landline' phone is plugged into her router, and works as it did when she had the original 'copper'…
-
channel 622 aljazareea is not showing the program information on virigin media
Has anyone had problems with channel 622 aljazareea is not showing the program information on virigin media ???
-
Sky broadband .
I signed for Sky Broadband ( from this site) yesterday but did not get email to say I have signed up. I am worried now , how do I find out if I signed or not?Very odd , usually one gets an email , but I got nothing. My TalkTalk deal ends 19 October , would I get notification from TalkTalk to say I am migrating? Help…
-
Full Fibre installation questions
I've just signed up to Vodafone Broadband. And was supprissed to learn that open reach will have to visit. Especially as I was a Vodafone customer previously. I'm switching from the Awful 5g service from three. I'm getting full Fibre hense why open reach need to install it. As part of this can I choose exactly within my…
-
BT are so annoying!
My BT
contract was approaching the end and I was currently paying £38/mth for Fibre 1
(FTTC) at 50Mbps. I rang up to see if they could offer me a better deal for the
following 24mths and I was pointed towards FTTP products. I said that
I would be quite happy to stay on my FTTC package as the speed was good enough
and I…
-
any help available
my mother has just been in hospital for 5 weeks she is very fragile she is 92 living alone she is registered blind and she has a phone bill for 158 pounds even tho her call charger are only 11 pounds the phone company are trying to get her with broadband but she hardly ever listens to the tv so she has no wish for…
-
Speed suddenly lower - Vodafone Fibre 1
I signed up to Vodfafone Fibe 1 last year so been around 10 months with them.In one of the emails they sent me just after I signed up it said "You’ll enjoy a minimum guaranteed speed of 34 Mbps" Recently though I've been noticing things getting worse when I'm watching videos, downloading games from steam or whatever and…
-
Broadband vs Mobile Data
I was moved from supported living to my own flat a while back, thus far I find broadband unaffordable and have a few questions. Is it worth buying a router that can support a SIM card and if so how much data would I need each month (assume basic browsing and subscription streaming)? I saw 100gb sims but have no idea if…
-
BT renewal
Has anyone had any luck getting a cheaper deal than online when due for renewal by calling them? Thank you
-
Home 4G Broadband - Rural location - Speed/Coverage Help please
I live in a rural location. I have Vodafone 4G with a Gigacube router and SIM card. The cube is ethernet connected to my main sky TV box. I also have an external antenna but this is not connected yet as I do not know how to accurately do this. I have contacted Vodafone and all they have said to me is the best mast is in a…
-
Cancelled Vodafone order - hard search on credit report?
Hi, I ordered broadband from Vodafone yesterday and instantly regretted when I realised there was a better deal to be had. I cancelled my Vodafone order within the hour. However this evening I've received an email from Clear Score stating a hard search is about to happen, by Vodafone. I'm wondering if this should be going…
-
Rebel Internet
Just wanted to share my experience of these people. It happened yesterday so is still extremely fresh. Rebel Internet worked ok speed wise – well for 15 minutes – but if you're considering steel yourself for a day lost & huge frustration cos you’ll need to rely on your own abilities. They take payment up front. According…
-
Virgin Media M250 fibre broadband + phone bill credit and add contact summary
I have just signed up to the MSE blagged service above and I am concerned by the emails received from Virgin Media. The Contract Summary that was attached mentioned Disney+ in the Broadband Services section ( see image) and the second email states "We’ll send your Netflix activation details". There is no mention of the…
-
and I'm still waiting (Virgin)
So I hardly ever have to talk to Virgin but my broadband contract is about to run out. I contacted them, they put me in a WhatsApp chat at 13:49. At 14:06 (17 min later) they told me I had a waiting time of 90 min. At 14:38 I was told my waiting time was now 100min. At 15:10 they told me my waiting time was now 102min.…
