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Virgin Broadband - current contract expires after new customer offer deadline
My 18 month deal is ending on 2 Feb. Looking on Moneysupermarket, there's currently a deal for the same service for new customers for £23.50 but the offer is going to end this Thur (16/01). I'm still under contract (until 2 Feb) so I can't sign up for this offer. I'm wondering if I give notice to cancel my current service…
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extension phones with FTTP
Im advised by Plusnet ( my broadband and phone provider) than when I get FTTP next week, the 3 extension house phones wont work, nor the bell and phone in my adjacent workshop. How do I get service to these extensions and my workshop?
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Community Fibre: 60 days Satisfaction Guarantee and other ways to cancel
Hi All, I'm thinking about switching from Virgin Media to CF as my VM contract is about to end in February and they're not offering anything enticing to stay with them. CF have some interesting offers - for the price I pay VM for M125 (130Mbps) I can get 500Mbps (but it's a 24 months contract instead of 18). However, CF is…
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BT WiFi app
I am getting really frustrated with WiFi access when out and about. I have been with BT for a few years. I have the BT WiFi app on my phone, and previously it connected seamlessly to BT WiFi without the need to enter user name and password every time. Since the rebrand to EE, the BT WiFi app does not seem to work, and when…
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Poor VM renewal offer - should I switch to Sky ??
My Virgin deal ends in about a week. I'm currently paying £64pm for M500M broadband, Mixit (free) TV, and Line Rental with Anytime Chatter. A friend has a better deal than mine, so I know it's possible. My renewal price will be over £100pm.I think I can get similar from Sky for £53, including Netflix, or £59 for ad-free…
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Broadband and phone
Hi All, I am trying to work out how to do a price comparison for broadband and phone contract. This is for my elderly dad (hes 81). He has been with Plusnet for years. Not sure you can really fault the service, however there are issues with router which renews the IP address every night. Due to the age of the router…
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FTTC Contract Ending - Will I have to move to FTTP?
My BT Broadband contract ends in a couple of months, Fibre 1 FTTC which has been flawless for the last 2 years, capacity/speed never an issue. The street has been cabled for Openreach FTTP and a couple of neighbours have switched. I'd be perfectly happy to renew my contract "as is" but I'm unsure if I will be obliged to…
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Student broadband, issue with minimum terms
I'm a student who's just arranged housing for the next academic year (starting this summer). I was idly looking around the websites of broadband companies to get an idea of how much it's likely to cost us next year. The problem I've noticed is that nobody serving our area with fibre will offer anything less than an 18…
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Vodafone Broadband any good?
Im considering moving to Vodafone from BT because I can get a quicker speed for a cheaper price. Is anyone with Vodafone? is it reliable? On the whole, BT has been pretty consistent, its just a bit expensive. We have fibre to the premises so im thinking that any provider 'should' be decent in our case?
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Vodafone retention deal
I wanted to post what I think is a very good Vodafone retention deal I just accepted. Coming to an end of 500 mb fibre contract at £32.99 per month and just initiated the switch to 900 mb Toob at £29 per month. Got a couple of emails from Vodafone to call them and reconsider, so I did not expecting much. However, after not…
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old broadband equipment from Vodafone
I have moved from Vodafone to Community Fibre. Am I obligated to return the old broadband equipment to Vodafone ? Also could I not just drop the equipment off at a Vodafone shop, at my own leisure without incurring a penalty? Thanks
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vodafone/currys/EE - nightmare
hi everyone. before Christmas I visited Currys and was quoted a special price to purchase vodafone through them, gave them my details and it appeared ok. I received confirmation details and the problems started. I was purchasing vodafone for another address and it was declined as the account had to be in the properties…
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Community Fibre 500Mbit deal - can't get it through MSN or broadband.co.uk
Hi All, Stumbled upon this deal via MSN broadband tool while in the market for a new contract. When I click on "Get deal" button, it gets me to a page with instructions, and they basically say buy it on CF website and'll send you a £80 voucher if you provide us with your email address. The issue is there is no 500Mbps (or…
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Good Information about Talk Talk Cancelling Contract (Broadband + Phone Service)
I recently cancelled my TalkTalk broadband and phone service. I was on the Fibre 65 service with unlimited calls for £35.00, they were going to increase the price to £45.00. After I cancelled the contract they phoned me and offered me Fibre 150 with unlimited calls for £32.00 and 2 months free and a £70 amazon voucher. It…
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Moving into a property with much worse broadband speeds whilst being under 24-month contract
I'm currently under a contract with EE broadband until October 2026. However, I am currently renting and considering buying a house and the new property has much worse broadband speeds than where I currently live. I am currently on a 900mb connection but the new property has Openreach speeds only up to 67mb. The new house…
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Trooli router compatability with WiFi extender?
Next week we're having fibre installed by Trooli. They have sent us the router to be installed which is a Technicolor DGA4135. We have a wifi extender with our existing BT broadband, whch is a TP Link TL-WPA7617. Should we be able to get the TP link to work with the new broadband router? Trooli mention renting their wifi…
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Sky broadband April price rise, leave?
On Sky broadband, after they apply there annual price increase in April that you can leave them without paying a penalty? Is that correct? I've seen a few websites mention it.
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Broadband near exchange
I currently have BT fttc broadband 80/20, I would like faster broadband but I live right next to the exchange and cannot get any other services. I was told many years ago that if you live next to the exchange you have no choice. Is there anything I can do?
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New wires but no plans
During the summer, openreach were busy hanging new fibre cables from the telegraph poles all the way through our village (Eaglesfield, Dumfries &Galloway). The engineers did it was for FTTP abd would be available by the end of the year. Anyway, checking on openteach website abd it says they have no plans to install in this…
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Installing Sky at new house before current occupiers contract has ended?
I'm moving in with a friend at end of January and since I'm only 6 months into a 24 month contract with Sky broadband, I'm bringing it to the new house. My friend does have an existing Virgin broadband but it expires at the end of February and she isn't renewing. I said we'd just disconnect the Virgin router and put it to…
