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Non receipt of e-mails/late receipt of e-mails

Like many others I subscribe to the weekly MSE e-mail.
Some weeks I do not get the e-mail at all, some weeks later in the week eg Friday.
I checked with MSE that I am still subscribed and they said it's probably my e-mail provider and suggested my in box was too full.  I have deleted almost all of past e-mail and yet still receive it late or not at all.  My e-mail is provided by Virgin Media.  Does anyone else have this problem.
Just wondering whether they don't want me to search for new broadband deals!

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