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thankyou kenwood
My k-mix stand mixer started to sound 'wrong' two years into warranty.Kenwood customer services very helpful on phone,suggested it went to their service department to be looked at but to allow 28 working days.Collection from home was arranged,all very efficient.and I was very happy to get a message a week later to say it…
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DVLA Medical Group
Anyone out there had to deal with the DVLA medical group? I have been waiting 12 weeks now for them to consider a driving assessment. I ring them every three weeks, but no update available and they can't give timescales. Just wondered if anyone has experience of the timescales I should expect. Thanks in advance.
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Unreasonable demand for ££
Got my monthly bill from Eon on Saturday who after the last DD confirmed I'm in debt of about £320. This is not a surprise and not a problem to me. Today I have had another email from Eon saying I need to pay £770 in the next 2 weeks to bring my account up to date. This will leave the account in significant credit which I…
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Amazon Prime Video
getting annoyed with most of the displayed "recommendations" being either paid or free-ad or something else. I guess it's to cover up that Amazon aren't actually providing much content themselves vent over
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AmEx rant
For years I've been a big supporter of AmEx and felt they offered good products backed by great service. In the last few years the products have been devalued and the service has slipped a little but still remained above the competition. Yesterday I had grounds for complaint, spoke to multiple different people who gave me…
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Tesco Clubcard and APH parking - DON'T DON'T DON'T
I looked up parking at APH for Stansted airport using a link from MSE and got a comprehensive list of options. I had noticed that I could use Tesco clubcard vouchers (x2) at APH so exchanged £10 for £20 to use at APH. I then went to purchase my parking and could find nowhere to use the voucher. Eventually, I discovered I…
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Hello Fresh praise/vent
I came to the MSE forum today for another question but thought I'd share my thoughts on Hello Fresh which I recently cancelled after 2 years. I see a lot of their ads on social media and a lot of negativity toward them in comments, probably due to their aggressive advertising tactics. I started with a free box offer and as…
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EDF warning
I am moving away from EDF and checked the balance on my account to check how much of a refund I would get. When I saw that I was in debt according to them I checked my last bill and discovered that they had calculated this using an incorrect opening balance, overcharging by roughly £300. How this is even possible I do not…
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Holland & Barrett Double Charged on debit card
My wife and I were on a day trip to Harrogate called into H&B to buy some goods total £8.32. Used debit card 1 swiped to pay but cashier said ' its not accepted '. Used debit card 2 which worked got receipt. Few days later found that debit card 1 had gone through as well as debit card 2 ie duplicate charge. Bank said H&B…
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Beware Carphone Warehouse and advertised deals
Completely rubbish experience with CPW after looking into the MSE advertised phone/sim deals :( Despite having a perfect credit score and being completely au fait with online ordering/inputting card details etc, got rejected because I'd failed their 'internal checks' and ended up with hard credit check on my credit report…
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Warning. How did someone obtained my SKYBET details
I couldnt find anywhere to post this but a warning to others. Someone accessed my skybet account using my user name and PIN. I dont know how they got either. They used my account balance and my daily deposit limit from my payment card. I dont play poker and have never played sky poker. I usually bet on sports games such as…
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Royal Mail Scam!!!!!!!
I am in shock! I can no longer trust the Royal Mail for delivery’s. I tell you why. Mail that is coming to my house that needs either Photo or Signed for is no longer the case! Photos of my front garden floor and forged signature! I am finding my parcels left on the doorstep for anyone to take! I have reported this to the…
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Dualit toaster's
Just a friendly heads up regarding Dualit toasters, A decent build quality attractive and user friendly and a bit expensive. My experience as an owner of a Dualit Architect 4 slot toaster. Following a recent enquiry to Dualit regarding a small problem with our toaster I am informed that the heating elements cannot be…
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Evri pure incompetence
I have been waiting since 10 am for an Evri delivery It was supposed to be 9-10am They claim to update when the time changes but nothing... Last time I had the misfortune to be stuck with an Evri delivery - the delivery driver mis-delivered a laptop to an unknown location and took a photo of it - left in some unknown…
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Organix Oaty Bars Childrens Food
Now the ultimate rip off as bars have gone from 30g to 23g, but in same packaging. Prices have shot up as well. Very expensive fresh air!
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Currys - owe me £250 Love2shop vouchers
Could anyone help please? a long story which started on 1st June 2023. I ordered a washing machine with Currys online, using £250 of Love2shop vouchers, as part payment, all was accepted, I paid £40 extra to have it delivered and installed on Sunday 4th June. Received email to say there was an error with my order, but not…
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Quidco - Not paying out on Motor Insurance Comparison Cashback.
I would like vent the experience that I have received through the "Quidco" motor insurance comparison cashback option, I have taken out two motor insurance policies this year and both were logged into my Quidco activity. Both transactions are way over the cashback payment date. I contacted Quidco who are declining to make…
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Tesco early morning deliveries
A vent at the non caring Tesco, when I complained about their very early morning deliveries, 0535, 0545, 0550, hrs is just inconsiderately early. Woken by that infernal reversing sound then the crash banging about as the drivers unload and shuffle their delivery boxes. This does not happen at these ungodly hours on a…
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Amazon Prime problem
I've used Amazon Prime for years with no problem until today. Ordered a pair of wellington boots , description included prime but the payment screen said prime not available on this item. Checked that my membership is still current and tried a different seller showing prime. Same result - prime not available Test ordered a…
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Top Cashback ripoff on insurance payout
Yet again they have turned down my claim,
this time when I bought a Go.Compare Car Insurance policy despite me following the
rules having been turned down on a previous high value purchase. Strange how all my other cash backs are successful where the payout is in pennies
but when it is over £30 there is always a problem.…