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Martin Lewis: Why are energy standing charges so high? What can be done
This is the discussion to link on the back of Martin's blog. Please read the blog first, as this discussion follows it. Read Martin's Martin Lewis: Why are energy standing charges so high? What can be done Blog.
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Heat pumps now have their own forum board
Hi all As a result of feedback from Forumites and Ambassadors, we've created a new board within the Energy section for all things heat pump related. Find it here: https://forums.moneysavingexpert.com/categories/heat-pumps If you have any comments about this change, please let us know over on the 'Site Feedback' board.
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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Very pushy replacement energy meter calls
Hi all, I wanted to post about a friend's experience with a VERY pushy and rude call about a replacement energy meter. My friend rents, and has both Gas and Electric. She had a call from someone claiming to represent her power company and, seconds into the call they're demanding personal details from her and telling her…
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Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
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Rejected for Great British Insulation Scheme
Hi guys Finally had an assessment for the above and was told by the assessor that the loft insulation was below the standard as it looked to be from when the house was built in the early 90s. Have now been sent an email by octopus to advise I don’t quality as his assessment scores be a C when only D and below qualify. The…
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EDF Essentials 1yr May 25
I see EDF are back with a good 1 year fixed deal, currently £10 per month less than the standard variable that I've just switched to. I was hoping it would drop again with the predicted July drop which is why I went variable but I wonder if it will drop again before July. Tariff name EDF Essentials 1Yr May25 Fixed term…
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Scottish Power and SEG
About a month and a half ago, I applied to Scottish Power for SEG for my solar panels. And since then, I have heard nothing. Any follow up emails have disappeared into the void. I have contacted Scottish Power via their Chatbot only to be told to contact them directly using the same email address. Does anyone have any tips…
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Ex Shell customers
Octopus had any decency they’d waive the Shell tariff exit fees as a kind gesture as we’re in the middle of a cost of living crisis. Who would stay with Octopus after September if they won’t waive the exit fee? They could lose a lot of ex-Shell customers who are paying more than existing Octopus customers. Octopus dropped…
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Disagreement between MSE and CEC over cashback for switching tarriff
The MSE tip email shows cash back availble for switching to EDF Essentials 1 yr may 25 fix, using CEC. CEC states that EDF will not allow CEC to do the switch. Which is correct?
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Octopus Energy - Nightmare gettting Smart Meter fitted
I agreed to transfer to Octopus Energy for a new EV and the benefits of their EV tariff. I managed to get the Car in 8 weeks, the EV charger inside 3 weeks and was ready just waiting on my smart meter. There is some warnings around smart meter install times on the entry in but also mentions of 2/3 weeks elsewhere Im sure.…
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E.ON Next to British Gas Switch
I’m currently on the E.ON Next Pledge tariff for dual fuels but have seen the British Gas Fixed Lighter 12M v2 tariff which appears to be 15% cheaper. Current (EON): Electricity Unit: 23.05 S/C: 63.31 Gas Unit: 5.74 S/C: 31.67 New (British Gas) Electricity Unit: 25.466 S/C: 45.671 Gas Unit: 5.975 S/C: 14.184 I’m a low…
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Standing charges, broken smart meters and more – Energy Secretary responds to Martin Lewis
Energy Secretary Claire Coutinho has responded to calls from MoneySavingExpert.com (MSE) founder Martin Lewis to address high standing charges, fix broken smart meters and tackle the lack of competition in energy switching. Read the full story: Standing charges, broken smart meters and more – Energy Secretary responds…
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British Gas didn't apply the tariff agreed
Back in January we switched to British Gas to take advantage of their EV rate (with cheaper overnight electricity midnight to 5am). We finally got a bill from them and it turns out they have been charging us at their standard rate. With the EV rate both the off peak and peak rate should have been less than the std rate…
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British Gas Meter Reading
Just looking for abit of advice for mum. She's With BG and never missed a payment, and account was always in credit until not long ago, I'm just wondering if this would affect mums bills, it's a meter reading from 30/9/22, which starts with a zero, this then shows huge usage towards the next readings, I sent this to BG…
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UK NRG Ltd- HELP, WHAT DO I DO?
Hi, I have seen some threads about NRG Corp and don't know if it is the same company. It appears I have fallen into the scam of UK NRG Ltd, who said they were authorized by Scottish Gas. They have renewed our church contract and estimated our annual gas use as 25000 kWh, this is 50 years worth of gas. I don't understand…
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British gas on my credit report but I am not their customer
As the title suggests I have just checked my credit report and have just seen that British gas have been added as a new utility supplier even though I have no account with them. I have recently swapped to octopus energy (through the Shell takeover) but the last four digits of the account number don't match with my octopus…
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Accruing Credit on Utilities
I've managed to get through the winter with a tidy credit. Should I leave my Direct Debit unchanged so that I can build up credit for the next winter? I am worried about accumilating 500/600£ credit and the utility company going bust. Have I got any protection from this? Or should I simply reduce my s/o and save the…
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Needing some clarification
Hi all, We are low energy users, are currently with octopus and have seen the EDF fixed tariff details via an email through uSwitch so I did a comparison on their site (including my last 12 month usage) and found that EDF would be cheaper by only £19 for the year but what shocked me is that their projected monthly payments…
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Outfox the market
On the mse comparison site they don’t give a service rating for Outfox the market. Based on actual readings they’re £30 a month cheaper than our SVR with Sainsbury’s for a 12 mth fix with no exit charges. Just wondering if they’re ok? Plus do they hassle you to get a smart meter? I can’t find it being a condition anywhere.…
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Debt arising from supplier's failure to install prepayment meter
Hi all, Someone I am working with has around £5000 debt on her gas account with British Gas. On moving into her property around 4 years ago she had a credit meter but requested that a prepayment meter be installed as she found those easier for budgeting. Unfortunately this was during covid, and no appointment was made to…
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ECO4 complaint and rights
Hi all I've just had internal wall insulation done on my house through ECO4 Flex. The installer, a local contractor, turned up at my house with only a vague idea of a plan. He showed e the 'plan' he'd been sent by the ECO4 company, and it looked like a child's drawing. The process so far has been nightmarish, and I have…
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Metric vs imperial
This discussion was created from comments split from: Why can we not enjoy the Sainsburys Eon 24month Smooth Renew v6 Tariff, which would save me £420 pa.