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Thames Water Bill
I received my water bill today which was an estimated bill like last time. I then submitted a water reading so that I could get the proper bill. In the estimated bill breakdown there is an estimated total for the bill to be paid and a breakdown of the direct debit payments. But there is no estimated meter reading. Is there…
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High Swerage Bill
Hi I live in a house with a Restricted Covenant. It require me to pay for sewerage and up keep of small plant catering for 6 houses catering for 16 people. There is no one seen at the plant doing any up keep. I am charged £1400 P.A.!11111111 so are the other 3 private owners. There are 2 council tenants. The pay some…
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High water bills
We are paying £60/month for water in a 3 bed semi house, 2 adults, 2kids. I've always thought this is high but maybe we do use a lot of water I'm not sure. What should I do to get this checked? The only thing the water company have said is check the water meter throughout the night in case there is a leak?
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deemed usage dispute
Hi, I very much hope you can help with a big problem with a water company I have run in to. Lived with my parent and looked after him as he was housebound, he had to go into hospital in Aug 17. he remained there until late october 18 and was then transferred to a council run care home for rehabilitation care with a view to…
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Moving into a new House, being charged the full yearly bill by Welsh Water
Completed on my first house a few weeks ago (without a water meter), and set up my account with the water company last week, giving them all my details and the date I moved in. Today I've received the first bill and notification that it's going to be £72 a month. This was quite a lot more than I was expecting so called…
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Water meter installed after house move
Hi I have recently moved house by way of a mutual council house swap,(basically down sized from a 3 bed to a 2 bed house). So I have done the usual utility moves, gas,electric & water, my water supplier is Wessex water who closed my old account at my old address and sent a letter to my new home saying due to a Government…
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Blocked rainwater drain
Hi MSE-ers, not specifically money related, just after advice/opinions! We live in a city in a mid-terrace house on a street with about 100 houses on each side. Running underground parallel to the houses a little way down the yard is a rainwater drain, with a small grate in our yard to collect the rainwater (I assume other…
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Water bill help why so high?.
Hi please help my water is extremely high. In 2017 from 26/06/2017 to 14/12/2017 it says previous 96 and current for 14/02/2017 306 for the 6 month it's said I used 211m2 211,000 liters. This year my bill was low around 220 I enquired and they said that I didn't have a my meter read since 2017. They came back with a bill…
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Village Sewer
Our village has about 10 houses all built before 1900 and all are connected to a sewer which drains to a fairly old (c.1930s) septic tank (which probably then drains into the river). United Utilities are our local water and sewage provider but say they have no record of our sewer so it is not their responsibiliy. However I…
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I want to challenge my water bill!
I have recently discovered that I pay way more for my unmetered water supply than similar properties in my street. Severn Trent say they will repay overcharges on bills however on Live Chat I was told that no two properties are the same so I cannot be overcharged. I beg to differ as I'n on an estate of identical houses all…
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Single Person Discount
Are there any Water Companies that provide a single person discount at all? I'm only aware of Council Tax so far.
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Water bill. Excessive info required to change name on bill following bereavement ?
Welsh Water (Dwr Cymru) have supplied my parents home for many years, the account was in my father’s name and the 2019/20 bill was paid in full. Following his recent death my brother (we are both executors of the Will) advised them that the account should now be in our mother’s name. I telephoned them when my mother…
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Contacted water company when I moved in, they couldn't find my address.. Now chasing arrears....
6Back in March I moved to a new apartment. The letting agency said I'll receive a letter in the next week or so from the water supplier to set up payment. After a week there was nothing, so I rang them directly. The lady on the other end couldn't find my property listed at all (an apartment), but she told me to leave it…
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£1600 refund for internal water leak allowance
After getting an astronomical estimated water bill for the coming year from my water company I rang them to say it couldn’t be right. I was asked if I had dual flush toilets, of which I have one upstairs and one downstairs. I was asked to take a meter reading before I went to bed, not use any water and check it again in…
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Anglian Water 10 year overcharge?
Good morning, Please can I have some advice/guidance with regard to a situation I have with Anglian Water? I recently received a letter from Anglian Water alerting me to the fact that my water usage had increased and my monthly direct debit bill was to be increased from £85 to £142/month. My next action was to discuss this…
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Thames Water online website billing system down
I got an email telling me my online bill was ready on 11 July. Since then I have been trying to download it but all I get is a file called "null". Is it just me or have their systems been down for ages?
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Thames water utility?
Apparently I am painfully over 8 pound per month to insure water pipes repairs. This is apart from the normal water bill. Can someone tell me what is the benefit of this service. I just received an email saying I now have a new account number. Am I naive and being taken for a ride. Sebastian
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Water bills to be cut by £50 over the next five years - MSE News
Consumers will see their water bills cut by £50 over the next five years under plans unveiled by the watchdog today...Read the full story: 'Water bills to be cut by £50 over the next five years' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Astronomical Thames Water Bill HELP
Hi everyone, I live in a 4 bedroom semi-detached house with just my husband. We usually pay about £24 per month for our water bill and we have a water meter which isn’t newly installed. We just had a phone call today saying we owe them nearly £2000 for a 6 month period Jul 2018- Jan this year claiming we have used about…
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negative credit Thames Water
I have just been informed by Thames Water that they have been giving me negative credit whenever I've been late paying a bill. They have overcharged me several times, they pester me all the time yet I always pay my bill, sometimes I have simply contested what they say I owe. I was not informed that they would contact…
