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Strange Water Bill Question
I moved into a new house a few years ago. I wrote to the electric, gas and water company to give me details. All went well. After a year we got a latter in the post "to the homeowner/occupier" asking if anyone was living here, so we filled out the details and sent the letter back again. Heard nothing Then about 18 month…
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Can water companies get your details from the electoral roll?
I've been in my house about 6 months and have not received a water bill. I haven't contacted them because I'm just too skint to even think about paying at the moment. I'm a full time carer and receive very little benefits. If I register to vote will the water company will find out that the house is occupied and hit me with…
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Dilemma with water Bill
We have a farm and a complicated water situation. The main supply of water is at the entrance to the farm - about a mile down the farm track and on the mainroad. There is a stopcock there and a water meter. Up the track is the farm's private supply, which also goes to several houses and another farm. Previously the water…
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Time to get water meter installed
Howdy Now that theres only 2 of us @ home in 3 bedroom house , seems a no-brainer to get a water meter I'm with Severn Trent and applied for water meter about 10 weeks ago , 2 weeks ago the engineer came out and because the internal location was not accessible to fit a water meter said that meter would have to be installed…
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No heating or water
Hello all, Recently, I moved into some student accommodation and every week or so we receive an email about a water and heating outage that will be upcoming in the next few days. These outages are usually for around 6-8 hours and are to do with some refurbishments that are taking place. My question is if I am entitled to…
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Half flush
Many modern cysterns have a half flush but people don't know. They waste half the cytern every time they use the full flush. Hundreds of gallons a year. Try holding down the handle each time and see whether it saves water. If you are on a meter you are paying for this
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What should I ask for from my water company for failing to spot their leak messing me around?
A couple of weeks ago my water company (South Staffordshire Water) noticed that I was using a lot more water that I should be using (2.5 liters per min). The water board engineer said that the leak was on my garden rather than the pavement so I had to pay to have it fixed. Their engineer was adamant that it was under my…
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High court writ
Hi there. Yesterday I had bailifss over to my house to demand payment over a water bill thats just MASSIVE. I stopped paying it after I received a letter that there's been a mix up over serial metre numbers. So basically I've been charged for my neighbors water usage. It never made sense in the first first place, getting a…
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Mysterious holes in driveway appeared? Waterboard claim not them
Perhaps this isn't the best place for this post but can't think where else to ask... Two mysterious holes appeared on my driveway a couple of days ago, which had been filled back roughly with tarmac. Both were roughly 4 inches in diameter, close to both my water meter stop !!!!, and a drain cover. I called both Wessex…
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HelpU
Hi, I didn't see in your article on how to save on your water bill, any mention of the HelpU scheme. Fortunately a friend informed me of this a few months ago. I don't know if its just local or national. I had already received a discount because I applied for a meter but there wasn't a suitable place to fit one, so was…
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overcharged for sewerage rates.
I have a friend who is a OAP, living on his own in a small bungalow who has been overcharged for water sewerage by our local authority, Fenland District Council. He has been charged for the last 2 years around £300 per year ( he is on a water meter like his neighbours, who average about £90 per year). When he realised it…
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Meter to Smart Meter
Hi, I have been asked by Thames Water if I wanted to upgrade from Meter to Smart Meter. I am already metered and going to smart meter won't be much of difference? Anyone had any issues with Thames Water smart meters? Thanks
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Can you challenge the price you Pay for water?
The reason I ask is because I seem to be paying an extra £10 a month to what everyone else pays in the street, to the side of me and in front. I have checked with around 20 huses around me. I spoke to Welsh water who said 'we do not set the rateable values' Who can I contact to challenge this?
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SOUTHERN WATER Charges
Since I moved to new area & new water supply company whenever I get the water bill I’m getting shock as I could not believe that how come Water bill can be higher than Electricity or GAS supply charges. Approximate 50 to 60 p/m water bill. Yes I do have water saving items and I do have meter installed, I’ve done everything…
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£500 water bill
just had a £500 water bill That’s a shock How much should it be for the year for a small flat just me and the wife? Can I try and reduce it, would I be better off with a metre?
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Sewerage charges for playing fields
Hi all, New to the board but I wondered if anyone can help or advise. I'm on the committee of our local, non-for profit cricket club, and we have just received our water bill for last year. Just under 50% of the bill is for Sewerage charge and i wondered if any this could actually be charged for water that has been used…
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Landlord won't show me bill (Commercial)
I had a query on a recent water bill I received and have asked for a copy of the original bill but have been refused. I have searched high & low to find out whether I have any legal right to a copy of the original bill but no luck. Lease in place, hoping someone will be able to point me in the right direction. Thanks in…
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Turning off water
Not directly related to billing, but hopefully you can advise me. I’m going on holiday and I have been advised to switch off my waters at the main ? My main tap !!!! stop is located in my garage, so today I thought I’ll just do a demo switch off, to make sure I know what I’m doing, Rather than do this for the first time at…
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Unusual High Water Useage
Any advice before the water company phone me Wednesday? I had a letter a couple of weeks a go to say there was an unusual high level of water useage. We are a couple with no bath, no dishwasher, no outside tap, and no plants to water. We have a thermostatic shower, eco washing machine - apart from that toilet, and kitchen…
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NWL Supportplus..reduced my bill by 20%
I apologise if this has been referred to elsewhere, but I cant find any reference to it, and thought it was too good to miss... Having been a member for around 15 years, I think I am fairly savvy on saving money...until yesterday.... I got my water bill from NWL yesterday...its gone up again...now over £500 a year....there…
