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Water bill help why so high?.
Hi please help my water is extremely high. In 2017 from 26/06/2017 to 14/12/2017 it says previous 96 and current for 14/02/2017 306 for the 6 month it's said I used 211m2 211,000 liters. This year my bill was low around 220 I enquired and they said that I didn't have a my meter read since 2017. They came back with a bill…
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Village Sewer
Our village has about 10 houses all built before 1900 and all are connected to a sewer which drains to a fairly old (c.1930s) septic tank (which probably then drains into the river). United Utilities are our local water and sewage provider but say they have no record of our sewer so it is not their responsibiliy. However I…
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I want to challenge my water bill!
I have recently discovered that I pay way more for my unmetered water supply than similar properties in my street. Severn Trent say they will repay overcharges on bills however on Live Chat I was told that no two properties are the same so I cannot be overcharged. I beg to differ as I'n on an estate of identical houses all…
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Single Person Discount
Are there any Water Companies that provide a single person discount at all? I'm only aware of Council Tax so far.
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Water bill. Excessive info required to change name on bill following bereavement ?
Welsh Water (Dwr Cymru) have supplied my parents home for many years, the account was in my father’s name and the 2019/20 bill was paid in full. Following his recent death my brother (we are both executors of the Will) advised them that the account should now be in our mother’s name. I telephoned them when my mother…
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Contacted water company when I moved in, they couldn't find my address.. Now chasing arrears....
6Back in March I moved to a new apartment. The letting agency said I'll receive a letter in the next week or so from the water supplier to set up payment. After a week there was nothing, so I rang them directly. The lady on the other end couldn't find my property listed at all (an apartment), but she told me to leave it…
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£1600 refund for internal water leak allowance
After getting an astronomical estimated water bill for the coming year from my water company I rang them to say it couldn’t be right. I was asked if I had dual flush toilets, of which I have one upstairs and one downstairs. I was asked to take a meter reading before I went to bed, not use any water and check it again in…
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Anglian Water 10 year overcharge?
Good morning, Please can I have some advice/guidance with regard to a situation I have with Anglian Water? I recently received a letter from Anglian Water alerting me to the fact that my water usage had increased and my monthly direct debit bill was to be increased from £85 to £142/month. My next action was to discuss this…
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Thames Water online website billing system down
I got an email telling me my online bill was ready on 11 July. Since then I have been trying to download it but all I get is a file called "null". Is it just me or have their systems been down for ages?
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Thames water utility?
Apparently I am painfully over 8 pound per month to insure water pipes repairs. This is apart from the normal water bill. Can someone tell me what is the benefit of this service. I just received an email saying I now have a new account number. Am I naive and being taken for a ride. Sebastian
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Water bills to be cut by £50 over the next five years - MSE News
Consumers will see their water bills cut by £50 over the next five years under plans unveiled by the watchdog today...Read the full story: 'Water bills to be cut by £50 over the next five years' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Astronomical Thames Water Bill HELP
Hi everyone, I live in a 4 bedroom semi-detached house with just my husband. We usually pay about £24 per month for our water bill and we have a water meter which isn’t newly installed. We just had a phone call today saying we owe them nearly £2000 for a 6 month period Jul 2018- Jan this year claiming we have used about…
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negative credit Thames Water
I have just been informed by Thames Water that they have been giving me negative credit whenever I've been late paying a bill. They have overcharged me several times, they pester me all the time yet I always pay my bill, sometimes I have simply contested what they say I owe. I was not informed that they would contact…
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Energy club
sorry wrong section
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Landlord changed water bill to my name and debt collectors after me
Hello, I'm wondering if anyone could help me? I moved out of a property one year ago (June 2018) in which all the bills were included in our rent. I have just got a letter from Adventis addressed to me and one of the other people who I lived with in this property. It states they've been requested to find me by Severn Trent…
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home shift opened an account with Thames water without my knowledge or consent
My partner and I moved into a rental property, on 10th June. After we moved in we both started to receive emails from Homeshift. Which we ignored as we use MSE as our first port of Call when looking for new utilities contracts. On the 17 June my partner received a letter from Thames Water. The letter was informing her that…
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Leeking pipe
Okay here I go tried to contact my landlord over simple mater but dose not reply back. Water leeking fast mode time to time back of block of flats. Tried contacting seven Trent but they can't do any thing because it's a private pipe. It's not my toilet but someone else. Been leeking for about three years at the back on our…
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Water Supply Pipe leak repair issues
A water meter was installed last year at my property. Affinity water allowed me to continue paying fixed bills for the next 2 years after the installation (which I did). Recently, I received a letter from Affinity water that I’m using water as equivalent to a nine person plus household which suggests that I might have a…
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No Outside Stop Tap - Should My Water Co Provide One? (Thread no 2)
My flat doesn't have an external stop tap. The supply pipe for the flat comes from the road, then under the pavement, then under a tarmaced forecourt that I own and then under the threshold of the front door to the inside where there is an internal stop tap under a trap door under door mat. I think it's lead all the way.…
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Moved into newbuild in Aug and no meter
We moved into a newbuild in August last year and was told by the developer that Thames Water would get in touch with us to create an account we are in June now and still haven’t got a bill we went to take the reading and we haven’t actually even got a meter fitted, what do we do? Can we be charged back to August?
