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Southern Water to give customers a share of £123 million over serious failures - MSE News

edited 26 June 2019 at 5:15PM in Water Bills
3 replies 4.2K views
MSE_Stephen_BMSE_Stephen_B MSE Staff
69 posts
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MSE Staff
edited 26 June 2019 at 5:15PM in Water Bills
Southern Water is to pay £123 million back to customers following an investigation that found the company had shown "scant regard" for the environment and deliberately acted to deceive its customers...
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'Southern Water to give customers a share of £123 million over serious failures'
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Replies

  • Seems that a large number of dumped customers in Sussex are set to miss out. Late last year Southern transferred Sussex customers to South East water, so only those that are current customers in 2021 will get the refund, it just compounds the local disquiet after the announcement of 200 redundancies in Worthing
  • StarwoodwStarwoodw Forumite
    1 posts
    First Post
    MoneySaving Newbie
    It is an online claim , For more details and how to make a claim search for
    making-amends southernwater

    No details yet for deceased customer's families or their executors

  • reefer37reefer37 Forumite
    57 posts
    10 Posts
    South east water only took over the billing side. So you get one bill for drinking water and waste water. Southern still provide the sewage element so you should still get the rebate
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