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Refuse a water meter?
Hi all, After some advice on an impending installation of a water meter at my property.I already had a water meter when I moved into the property 5 years ago, it had been fitted by the previous occupier 3 years priors to me purchasing the property. Earlier in the year I had the lead supply pipe replaced with plastic pipe,…
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Waht is best for climate: boiling water for washing up via gas boiler vs electric kettle
While not an issue of personal cost I wonder if the kettle is better for the planet (CO2 wise) as I am trying to use less energy. Our combi boiler is in the garage 9 metres from the hot water tank which is then some 8 metres from the kitchen sink (which is next to the electric kettle) It takes 3 litres of cold water before…
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Overestimated Start Read
I purchased my home in January and knew I had a water meter but couldn't locate it. I tried to call Welsh Water to ask them to read the meter but at the time they weren't sending people out due to Covid and this was displayed on their website. They eventually sent someone in October, but he couldn't find the meter either.…
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We have two separate water bills for two people at the same flat, is it better to keep them separate
I moved into a flat with my best friend. He moved one month before me here. He did not pay any water bills before he moved where he lived before. I moved here one month later because of giving notice and previously at my old house I paid around £27 per month for water. He set up an account when he moved here with United…
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Water Company won't repair/replace meter
I live in a mid-terrace property with a shared water pipe from the main pipe in the street. I had a water meter and stop tap combined unit fitted by Thames Water in the kitchen more than 10 years ago, replacing the original stop tap. Recently I've found that the stop tap on the meter doesn't turn off properly and I was…
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Thames Water Smarter Homes visits 08006226623
Just a quick update as I couldn't find any other updates with my Google/DDG searches for this number. I can confirm that they're Thames Water "Smarter Homes" consultation visits: The call itself was very polite and not phishing-like at all: but they wanted to book a visit for somebody to come into my home and look at ways…
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Never been billed
I moved into a new build almost 4 years ago now and contacted the area water provider to let them know. They told me they didn’t provide my water and I forgot about it and didn’t pursue this any further. I’m just wondering where I stand with this. At some point am I going to get a bill for 4 years worth of water? Is this…
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Shared sewage treatment tank
Penny for your thoughts. We moved in to our home about a year ago, and our neighbours moved in about 9 months ago. We get along very well. We share a sewage treatment tank which will require emptying and servicing on a regular basis. Previous owners split the bill 50:50. Whilst on the face of it that seems fair, there are…
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Paying for Neighbours Water - Refund?
Hi just wondering if anyone has experienced similar; (sorry for long post) We moved into our home (owned) just over 4 years ago and have recently found out we have been paying for our neighbours water for the whole of this time. Wessex Water fitted a meter shortly after we moved in but failed to notice we are on a shared…
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Waterhelp : question on separate household for water bill
My husband and I live in a shared property with our son and his family ( wife and two adult children). The house was ours until about 4 years ago when we transferred it to them. We agreed that we will pay the water bill. We do not pay rent. We live as separate households meaning both families do own shopping cooking and…
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Thames Water: Frequency of payments
I will shortly be moving home later this month and I’m really confused whether Thames Water (TW) charge more if you pay monthly compared to annually/bi-annually/quarterly or whether it’s all the same total cost no matter which payment method/frequency you opt for. The property we’re moving to does not have a meter. Ive had…
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Thames Water Meter - Estimated Readings
Hi. I moved into a rented 1 bed flat on 30/06/21. I assumed the property did not have a meter as it wasn’t mentioned by the agency or landlord when we moved in. I contacted thames water to let them know I had moved in and waited for the first bill. The agency have mentioned since that they were aware of the meters…
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Question About Anglia Water Bills
If the previous occupant of the property owes money to Anglia Water ( £3000) would the new occupants have to pay for the bill? If you say No then how will Anglia Water get that money back if the previous occupants have left the country?
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Northumbrian Water Email Help Please
I moved house July 2020. January 2021 got my first “bill” from Northumbrian Water for £290. That’s for 6 months. Two people. They’re not taking phone calls so I had to speak to them on messenger. 123m3 water used. The first check Northumbrian Water told me to do is to take a meter reading every day at the same time for 7…
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How much does it cost using this type of boiler?
I think this is just a normal boiler, fitted in newly.
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Rights to a water meter
I am a local councillor working on behalf of residents of a mobile home park. Their water is metered at the boundary, the bill looks to be split equally amongst all the homes. Many of these are private, with the local district council the land owner, who pay to have Chorus Homes mange it for them. They have applied for…
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Prince increase differences between metered and unmetered water: Grossly unfair
Not sure if anyone else has come across this but I have just discovered on the Severn Trent website that the price increase for unmetered water is far higher than for metered water. Cut and paste from my account on their website: Unmetered 2021-22 Please be aware the following charges differ depending on the rateable value…
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Haven't had a bill in 20 months.
Hi all, Can someone please give me some advise? I moved into a new build house Jan 2021. The first thing I did was contact all the utility companies to set up direct debits. All good until I contacted Thames Water and I was told my house didn't exist. I was told to call back in a few weeks which I did only to be told the…
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OVO
Just switched back to OVO since their latest tariffs are now comparable with other large suppliers and my previous experience was of excellent customer service. Very disappointed that latest customer service is poor. Gave me three separate dates for my Smart Meter (which they installed originally)to be connected and…
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Thames Water bill high- no sign of leak, suggestions?
Good morning all I've recently moved into a flat with a water meter, having spent my past years in unmetered houses, so this is all a bit new to me. I've been taking meter readings and they seem unusually high. There's myself & my partner in the flat- he works from home and I am out all day. We don't have a dishwasher, use…
