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Submerged water meter
After a long lengthy text I just want to know are water meters meant to be
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166% Increase in Water Bill!!
After a year of paying a monthly water bill of £48 a month we have just received a bill from Anglian Water informing us that they will be increasing our monthly payment to £128 from January. That is a 166% increase. There are no leaks, we useless water than a year ago because there are less people living in the house. We…
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Sewerage, meter : what happens next time, if you already used up your one-off leakage allowance?
Good evening. I am looking into what happens if you have a water leak when on a meter. It seems you can request a one-off usage allowance, so you are hopefully let off the cost of the excess use, for one tiime only. Our bills have a water charge and a sewerage charge. So, what would happen if you had a water leak a second…
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Paying for water which you can't access
We bought an old school 3.5 years ago which we are converting into a house and which was sold to us as being without services as the services had come into the property via an old boiler house which was demolished when the new school was built. The property had been empty for 12 years when we bought it and we've never had…
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Are refunds for overcharges time barred?
I have recently found out that I could have been on a lower tariff from thames water ( single occupant) as no meter. the tariff will be much cheaper monthly. TW says I am entitled to a refund. Is there a time bar? Or can this be for all the years I have been with them on the incorrect tariff? Thanks
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Does my bill look right?
Hi, I've just got my latest bill, tried querying it with Severn Trent but it seems the advisors there aren't that great (perhaps I'm just unlucky with the ones I tend to get 😂) Anyway this is a 6 monthly bill The waste water part is the bit I'm concerned about because after looking in their charges booklet I think I should…
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CLEAR BUSINESS REVIEWS - DON'T REFLECT MY EXPERIENCE AND RESEARCH
Hi Everyone, I'll try to keep this story as short as possible. I run a tiny business in Scotland, and 4 years ago I decided to lease a small office (about the size of a double bedroom) so I could get away from the house and all the noise that comes with it! Within a year I was sent a letter by "Clear Business" stating that…
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THAMES WATER HAVE TRIPLED MY BILL
Just wondering if anyone can answer this. Received my bill today and despite ending the year in Credit by £75 with my current Direct debits of £29m. Thames Water have decided to 'Estimate' my bill for next year as being 3 times what it was this year, and have upped my Direct Debit by £30pm to £59pm!! How can they do this?…
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Got a letter from southern water 5 years after my dad died
Hello I am looking for some help as I received a letter from southern water 5 years after my dad passed away . They are saying he is in debt but we sorted all bills out when he died so I am in shock about this I don't live in that house since the day he died and moved to new city but they sent it to my current address. I…
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Thames Water underestimate bills resulting in lump sum at end of tenancy
Hi all, Looking for advice. A friend has been charged a lump sum of £511 from Thames Water. They recieved this months after moving out of their flat, because a new meter reading was supplied by the new tenants, and it showed that Thames Water had been underestimating their water bill (was £180 should have been £307) for…
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Thames Water price increase
We were paying £ 19 a month for 2 people in a 3 bed house.
TW puts my bill up to £25 a month without telling me. That’s almost a third
price increase ! No extra people in the house no extra wate being used. I had
to find this out by casually looking at our bank statement online. So I rang them up & they were surprised I…
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New build sewerage charges
We live on a Taylor Wimpey site in Devon. We've been paying for sewerage since we moved in in 2017 but it now turns out some residents are not being charged. One resident has been told that there will be no charge until the site is finished. Is this true? Clearly some people are saving 100's of pounds.
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Water bill - worried - help
Hi I am a single and currently under extreme stress/anxiety from being divorced and various things going at work. I am living in a three bed on my own paying hefty mortgage - I now have a new problem to deal with. My water bill and potential leakage. My water company installed a new meter on the payment early this year -…
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Manual wash or Dishwasher? Here's a money saving tip to use less water manually.
Added a poll just for curiosity's sake. Personally I don't understand why the average homeowner needs a dishwasher. You're using electricity to heat up water as well as water from your mains so you essentially have a secondary boiler in your house specifically for washing dishes that don't always do a great job at actually…
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Non-meter advice
I have requested a water meter today, but was horried to find out yesterday that my United Utilies water bill for neary £900 a year (currently £85 a month DD) is not normal. Does anyone have any advice on how to approach them to try and claim some money back? I’m totally clueless with how to approach this. Any help will be…
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price hike
Hi I'm with dwr Cymru for my water and waste on a water meter paying £24 a month d/d the bill is up to date .just received a letter from them saying there going to up my d/d to £36 a month from next year can I object or refuse to pay the extra or try to get the payments reduced or swap suppliers if that's allowed
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Liability for Surprise Bills?
Hi all, Three years ago we moved into a new flat. At the time we were told that we had to pay for cold water through a certain company, and that boiler costs were a part of the service charge. However, we recently found out that there is a second company who charges us for hot water, even though they have never got in…
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Thames water wrong bill
We have had normal usage of water in our house for 4 years.Suddenly I saw a bill from TW 3 times more than expected and that too based on actual reading. I kept on asking TW to check for any leakage but they didn't send anyone for months. Looks like meter reader wasn't able to locate the water meter as I have moved the…
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Missed payment on credit file for house i vacated years ago
I'm hoping someone has some advice for me! I just checked my credit file and theres a missed payment with Severn Trent for last month, its for a property I lived in with an ex years ago and I assume he is still there. I dont even recall my name being on the water bill when I was there, as I paid the rent and he paid bills,…
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paying for my neighbours
So we have lived in our home for 3 years now and have just found out that we are on a shared supply with our neighbour and its all going through our meter! Just wondering if anyone has had the same thing happen to them and how you went about getting some of the money back that we have clearly been over charged by. United…
