-
Thames Water price increase
We were paying £ 19 a month for 2 people in a 3 bed house.
TW puts my bill up to £25 a month without telling me. That’s almost a third
price increase ! No extra people in the house no extra wate being used. I had
to find this out by casually looking at our bank statement online. So I rang them up & they were surprised I…
-
New build sewerage charges
We live on a Taylor Wimpey site in Devon. We've been paying for sewerage since we moved in in 2017 but it now turns out some residents are not being charged. One resident has been told that there will be no charge until the site is finished. Is this true? Clearly some people are saving 100's of pounds.
-
Water bill - worried - help
Hi I am a single and currently under extreme stress/anxiety from being divorced and various things going at work. I am living in a three bed on my own paying hefty mortgage - I now have a new problem to deal with. My water bill and potential leakage. My water company installed a new meter on the payment early this year -…
-
Manual wash or Dishwasher? Here's a money saving tip to use less water manually.
Added a poll just for curiosity's sake. Personally I don't understand why the average homeowner needs a dishwasher. You're using electricity to heat up water as well as water from your mains so you essentially have a secondary boiler in your house specifically for washing dishes that don't always do a great job at actually…
-
Non-meter advice
I have requested a water meter today, but was horried to find out yesterday that my United Utilies water bill for neary £900 a year (currently £85 a month DD) is not normal. Does anyone have any advice on how to approach them to try and claim some money back? I’m totally clueless with how to approach this. Any help will be…
-
price hike
Hi I'm with dwr Cymru for my water and waste on a water meter paying £24 a month d/d the bill is up to date .just received a letter from them saying there going to up my d/d to £36 a month from next year can I object or refuse to pay the extra or try to get the payments reduced or swap suppliers if that's allowed
-
Liability for Surprise Bills?
Hi all, Three years ago we moved into a new flat. At the time we were told that we had to pay for cold water through a certain company, and that boiler costs were a part of the service charge. However, we recently found out that there is a second company who charges us for hot water, even though they have never got in…
-
Thames water wrong bill
We have had normal usage of water in our house for 4 years.Suddenly I saw a bill from TW 3 times more than expected and that too based on actual reading. I kept on asking TW to check for any leakage but they didn't send anyone for months. Looks like meter reader wasn't able to locate the water meter as I have moved the…
-
Missed payment on credit file for house i vacated years ago
I'm hoping someone has some advice for me! I just checked my credit file and theres a missed payment with Severn Trent for last month, its for a property I lived in with an ex years ago and I assume he is still there. I dont even recall my name being on the water bill when I was there, as I paid the rent and he paid bills,…
-
paying for my neighbours
So we have lived in our home for 3 years now and have just found out that we are on a shared supply with our neighbour and its all going through our meter! Just wondering if anyone has had the same thing happen to them and how you went about getting some of the money back that we have clearly been over charged by. United…
-
Watersure ending question
Hi, I have two questions about my watersure and am wondering if anyone here can help me. I have 4 children so was receiving watersure due to have 3+ children under 18 in the house. Ds1 is 19 and Ds2 turns 18 in 2wks. This means only 2 will be under 18, so I am no longer entitled to the watersure scheme. So question one is,…
-
Shares
South West water are offering shares in their sister company or £20 off your bill , Judy wondered if this was legit
-
Why do I have 2 meters?
hi, I know this may seem a really silly question but can someone clear this up for me, i believe the left is my water meter as it corresponds to my account number, but any idea what the right one is?? Anyone know what the other display is for?
-
Huge Thames water bill due to leak - only since meter fitted
Both myself and a friend have been hit with huge thanks water bills since we were made to have a water meter fitted. Thames water are asking for bills upwards of £800 per quarter on both properties. Where do we stand with this? In each case they are long term residents at each property. At no point had there been an issue…
-
Council house on shared supply leaking
After some advice please. There are 4 houses supplied from one stopcock on the street, 3 are privately owned and one is a council tennant. We are one of the private ones. Low water pressure for the last week, and a plumber has pretty much narrowed the leak down to the council owned property. Problem is the particular…
-
Water bills to drop by an average £17/year - MSE News
The average annual water bill of households in England and Wales will be cut by 4% in from April...Read the full story: 'Water bills to drop by an average £17/year' Click reply below to discuss. If you haven’t already, join the forum to reply.
-
Abnormally high water bill - Thames Water.
I have received an abnormally high water bill from Thames Water. It is a 1 bed rented flat, 2 occupants, we are pretty careful with water and even have one of their water saving shower heads (as I do like a freebie of course). We only take showers and do 2 loads of laundry per week. CCW water calculator estimates we would…
-
Lockdown additional use? or a leak? - 10% extra used.
Good Morning We've just had our annual water bill land on the doormat, and this year it says that we have used 78m3. Just 2 adults. On checking against our recent annual usages, this has been very steady over the years and has been 71, 69, 67, 67 over the last 4 years. Obviously this year we've been here nearly all the…
-
South East Water's many payment options. Which is cheapest?
I'm confused by the so many Direct Debit payment options South East Water offers: Annually 2 payments (April and October) 8 payments (May through to December) 10 payments (April through to January) 12 payments (April through to March) Is there any difference to the rate? In some Direct Debit over many payments over few are…
-
Bank giro credit
Hello, wonder if anyone can help...my water company has sent me a bank giro credit of £1176 but for 3 months they have delayed sending the cheque to refund what I have been overcharged. Now they are saying that they only owe me £670 because there was a mistake and they had given me duplicate refunds. Does anyone know if…
