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Water charges
does anyone know if you get reduced water charges on an empty property. My mum has been in a home since October and I’m trying to sort everything out regarding her now, empty home.
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Water meter - I'm served by two companies
I am a single-person household and am thinking about applying for a water meter. STWA supplies my water and Anglian Water deals with sewerage, drainage etc.. If I apply to STWA for a water meter, how does that affect Anglian Water who won't be metering anything?
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Lack of empathy
I’m a crohns sufferer and live alone due to my condition I have high water usage. For two years I’ve asked for help as I’ve no income. All requests have fallen on deaf ears. A few months back they put a cap on witch was higher than my usage. I managed to get them to send this out on paper. Last week received bill with…
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Chased for debt that is not mine.
Hi all, I signed up to the electoral register using my parents' home address when I turned 18 however, for the past 7 years I have been living with my aunt since she lives closer to my university. I have now graduated from university but still remain at my aunt's address since I am estranged to my father who still lives at…
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Severn Trent Water proactive meter exchange programme
Hi All, Is there anyone out there who has had a new water meter installed recently as part of Severn Trent's 'proactive meter exchange programme' and could tell me how long it took the engineer to do the job? Thanks.
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Affinity water - Water meter
Hi all, This morning to my shock I noticed a water meter being installed outside the house. I phoned Affinity water for further explanation, apparently they sent some correspondence in Nov 2020 explaining this would happen. But I stated I hadn't received anything can this be resent. The lady said they aren't able to. Was…
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Waterplus
Received a call a couple of months ago from a business I had never dealt with claiming I owed them money. They mentioned my old business name, but couldn't tell me anything other than I had an outstanding bill and so I bid them farewell and considered it a scam. But I thought to investigate just in case. I had left the…
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Anybody else unable to log into MyAccount on Anglian Water? - Don't bother, sorted now.
Haven't tried logging in for ages but today I'm getting message about site is down for maintenance. Just wondering if this has been ongoing for a while? Want to input a meter read as haven't done so for ages.
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Very high energy bills is this normal
Hi I am being charged so much money for my gas at the property with British Gas . Is this normal usage ? We have a 4 bedroom with 5 people living together. What do you guys normally pay yearly average . Be nice lol I’m new :)
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Water bill liability
Hi MSE, Hoping someone can advise me with a water bill. I have an assured tenancy agreement with a housing association since year 2000. It states water and sewerage charges are part of the weekly payments for the property. I do not have a water meter, I believe it is a shared system between our block of flats. I have this…
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WATER METER
Can anybody kindly offer some clarification regarding water meters. We moved into a new property March this year, the property is a new build 3 years old and has a water meter, I have made contact with United Utilities and requested we pay not metered but pay a standard amount as we did in our previous home. UT inform me…
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Southern Water to give customers a share of £123 million over serious failures - MSE News
Southern Water is to pay £123 million back to customers following an investigation that found the company had shown "scant regard" for the environment and deliberately acted to deceive its customers...Read the full story: 'Southern Water to give customers a share of £123 million over serious failures' Click reply below to…
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Incorrect water meter reading led to huge bill
Hi, I'm hoping that someone can help... I received a phone cal today from South Staffs Water telling me we are about to receive a large bill due to an error on their part. We moved into the property last year (nov 26th) and submitted a meter reading the day after. Apparently the water company then completed their own…
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Water bill in my name?
My partner deals with paying all the house bills...I moved into my current property over 1 year ago from a previous property I was renting. But I recently received a themes water bill in my name (the address was written strangely) it had my previous address on letter and letter said that I owe themes water money even tho I…
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Is it my responsibility?
Hi I have a problem as my local water company have said that I am responsible for a water leak. It turns out that my stop valve is in a different road and 5 houses away and they have been incorrectly billing the house it’s outside for its consumption. The home owner queried it and they have now uncovered it’s not their…
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EBICO - tariffs August 2020
Would anyone happen to be able to tell me what Ebico's standard electricity tariffs were, during August 2020 - day use, night use, standing charge? Fingers crossed!
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Damaged/covered water meter help
Hi All, Me and my partner have bought our first house in December last year (2019) we had the driveway extended over the grass, however the "company" that did the drive did not do what we had asked them for (resin bond) and instead done tar and chip (did not know until recently). They did it in one day while I was at work…
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Submerged water meter
After a long lengthy text I just want to know are water meters meant to be
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166% Increase in Water Bill!!
After a year of paying a monthly water bill of £48 a month we have just received a bill from Anglian Water informing us that they will be increasing our monthly payment to £128 from January. That is a 166% increase. There are no leaks, we useless water than a year ago because there are less people living in the house. We…
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Sewerage, meter : what happens next time, if you already used up your one-off leakage allowance?
Good evening. I am looking into what happens if you have a water leak when on a meter. It seems you can request a one-off usage allowance, so you are hopefully let off the cost of the excess use, for one tiime only. Our bills have a water charge and a sewerage charge. So, what would happen if you had a water leak a second…
