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Water Bill Higher Than Quoted
I moved into my 1 bedroom flat as a single person (no washing machine or dishwasher), and was sent a water bill by UU for £728 for 13 or so months. This was based on the rateable value of the property as it used to be an 8 bedroom house which was converted into flats. This was February and I contacted them asking if I…
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south west water help!
I contacted South west water to be put on there watersure capped tariff, they said they needed proof that I'm on a low income which I understand but then wanted 3 months bank statements, i questioned why they need these when I can prove I meet the eligibility criteria of a low income but they have refused to put me on that…
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Has anyone applied for help towards a water bill, with Severn Trent Big difference Scheme?
A year or so ago, I completed an application for the big difference scheme for help towards my water bill.. Well, First I applied on the trust fund application but was told that it is only for people in serious debt. I always put my bills as number one priority and so was not in debt. After applying, for the big…
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Do I have a leak?
I have just had my latest water bill covers approx a 6 month period. The meter has been read so no estimate. I am on meter and as my partner has not been living me with for at least 4 of the last 6 months I expected the bill to be a lot less.Newest bill is over 168 days 20m3 used averaged 119L a day used.Previous bill over…
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Help needed
Hi everybody,I am looking for a little bit of advice from people who might be able to help me. Whilst doing my checks of all my incomings, outgoings etc I noticed I had not paid a water bill for the previous year from severn trent, upon closer inspection it appears I hadnt been billed for the year before that aswell! I am…
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"Balance brought forward" and landlord issues
Many thanks in advance to whoever can help me here, i appreciate this is a long read so many apologies. So i live in apartment and i'm with SW energy, my landlord pays the water bill on my behalf and then periodically sends e a bunch of invoices and a total bill to reimburse him. However theres something i'm not quite sure…
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Trying to understand water bill
I was put onto a 12 month payment plan (total amount £276) of £23 starting on 4 November 2019 and ending 4 October 2020. But on Friday I received an email giving me an estimate (which was accurate) of my readings and saying that the outstanding amount of £196 would be normally paid with my £23 direct debit up to and…
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WaterHelp scheme (Thames Water)
Hi, Some background information: I do not have a water meter installed at home and would like to apply for WaterHelp "If your household is on a low income, you may qualify
for a discount on your water and waste bills through our
WaterHelp scheme (formerly called WaterSure Plus). Your gross yearly household income is less…
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Thames Water bill hike
Just been informed by my elderly mother that her Thames water bill has recently doubled with no notification or explanation. I’m sure I have read recently that water bills were coming down ! Anybody help/advise ?
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Question About Water Bill Estimate for 6 months
Hi All , I moved in to a rented apartment property in April and the toilet flush was leaky . It took some time to get it fixed due to the lockdown, but after a month its finally fixed . The Water supplier has informed me that they would sending a team member some time this month to get the meter reading so the they can…
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Can you help explain why my water bill in previous county was £14 per month and now is £24 month?
I am still using yorkshire water in both cases, and my usage is the same, well I certainly do more hand washing now! but I don't think that accounts for a £10 per month increase. It has been a little hard for me to untangle the figures since my old bills showed quarterly and the new ones show monthly so a little trickier…
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Advice on Chargeable Value
Hi, Just after a bit of advice RE wording / rights when writing to our water supplier (Thames Water). We were sent an annual bill for April 20 - Mar 21 back in March that seemed outrageously high - £750 for a 2 bedroom flat. We are unmetered so contacted Thames Water and they said on the phone this seemed unusually high…
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Water meter reading high leak ?
Hello Had our water meter fitted in July 2019 as only 2 in the house now , saved a fortune , in the first 6 months used 33 units ( this was last meter read)Read meter yesterday and meter was saying 84 units , so in last 3 months has used 51 units !!!I could see the external meter was turning the far right digit even with…
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Water bill at old address registered in my name
Hi all, My parents and I moved into their new flat back in June 2019 and 2 months later I moved out to relocate for a job. Southern Water are contacting me for an unpaid bill at my parents flat as an account was never set up. Having called southern water (they are my supplier in my current address), they say as no one set…
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Northumbrian Water issue
Hi. My son moved into a house in 2012 - an ex-council house. His water use has steadily increased over the past few years to a point where his water bill is unaffordable. He lives alone. In 2017 he was using about 154 litres for 6 months but it is now up to 450 litres for 6 months. His bill was £18 a month when he first…
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Billed for a property I've never lived in
Southern Water have recently tried billing me for a property in Southampton that I've never lived in (nor, indeed, ever lived in Southampton). They first billed me for this a year ago, and I explained to their customer services person that they had the wrong person and it was removed. It then appeared again on this year's…
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Anglian Water: Monthly payment booklet?
I've read you can opt for monthly instead of bi-annual billing and you get a payment booklet? This would really help me with budgeting. Is anyone on this option? How does it work?
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Long term water meter thoughts?
Hi all, Hope you are all staying well! ☺️☺️ I am a FTB and considering a water meter. To begin with there will just be two of us in a 3 bed detached, we feel this goes with guidance on who is most appropriate for water meters. We are wanting to stay in the property for approx 10/15 years so not just a couple. I feel that…
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Kitchen hot water tap low pressure
Currently have a gravity fed water system, asked a plumber to change the mixer taps in the kitchen. Bought taps suitable for a low pressure system. With the new tap the hot water seems incredibly slow compared with the old tap, it's literally half the rate of the cold tap. I measured the flow rates and the cold water tap…
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Is it strange for the managing agency to ask to see my water bills?
I live in an apartment complex where most apartments are managed by that company and I am one of the only ones who has setup my own accounts for water and gas (elec I will have to pay through them). Today they ask me to see proof of billing history between myself and water company, it seems strange? I mean that info is…
