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Watersure ending question
Hi, I have two questions about my watersure and am wondering if anyone here can help me. I have 4 children so was receiving watersure due to have 3+ children under 18 in the house. Ds1 is 19 and Ds2 turns 18 in 2wks. This means only 2 will be under 18, so I am no longer entitled to the watersure scheme. So question one is,…
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Shares
South West water are offering shares in their sister company or £20 off your bill , Judy wondered if this was legit
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Why do I have 2 meters?
hi, I know this may seem a really silly question but can someone clear this up for me, i believe the left is my water meter as it corresponds to my account number, but any idea what the right one is?? Anyone know what the other display is for?
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Huge Thames water bill due to leak - only since meter fitted
Both myself and a friend have been hit with huge thanks water bills since we were made to have a water meter fitted. Thames water are asking for bills upwards of £800 per quarter on both properties. Where do we stand with this? In each case they are long term residents at each property. At no point had there been an issue…
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Council house on shared supply leaking
After some advice please. There are 4 houses supplied from one stopcock on the street, 3 are privately owned and one is a council tennant. We are one of the private ones. Low water pressure for the last week, and a plumber has pretty much narrowed the leak down to the council owned property. Problem is the particular…
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Water bills to drop by an average £17/year - MSE News
The average annual water bill of households in England and Wales will be cut by 4% in from April...Read the full story: 'Water bills to drop by an average £17/year' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Abnormally high water bill - Thames Water.
I have received an abnormally high water bill from Thames Water. It is a 1 bed rented flat, 2 occupants, we are pretty careful with water and even have one of their water saving shower heads (as I do like a freebie of course). We only take showers and do 2 loads of laundry per week. CCW water calculator estimates we would…
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Lockdown additional use? or a leak? - 10% extra used.
Good Morning We've just had our annual water bill land on the doormat, and this year it says that we have used 78m3. Just 2 adults. On checking against our recent annual usages, this has been very steady over the years and has been 71, 69, 67, 67 over the last 4 years. Obviously this year we've been here nearly all the…
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South East Water's many payment options. Which is cheapest?
I'm confused by the so many Direct Debit payment options South East Water offers: Annually 2 payments (April and October) 8 payments (May through to December) 10 payments (April through to January) 12 payments (April through to March) Is there any difference to the rate? In some Direct Debit over many payments over few are…
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Bank giro credit
Hello, wonder if anyone can help...my water company has sent me a bank giro credit of £1176 but for 3 months they have delayed sending the cheque to refund what I have been overcharged. Now they are saying that they only owe me £670 because there was a mistake and they had given me duplicate refunds. Does anyone know if…
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Taking Anglian water account off Experian
Hi about 3 years ago me and my ex broke up, Anglian water was a bill I rang up about and set up an account solely in my name,I’ve paid the account on time each month and had no problems. last month an update on my credit report came up, Anglian water arrears of £67 and dated back 3 years ago with a tag on it saying ‘…
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Assessed Charge Account
Hi. My home (3 bedroomed) has been supplied with water by Yorkshire Water ever since the company was founded. Since 2004 I have teen the sole occupant. I've fairly recently asked for a water meter fitted, but since YW concluded one cannot be fitted I'm now on an assessed charge account. Presumably I am on a single person…
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Water pressure
Hi all, I have electrical heating, no boiler, my kitchen tap has no hot water pressure however my bathroom taps are okay, any idea why this could be? Should I get a private plumber out to fix?
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Water company changed classification
Hi, my water company has informed me as we are now classified as a business, I have to choose a retailer. There are 21 retailers, is there a list anywhere that compares them ? Thanks 😊
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Previous owners submitted wrong readings (accident?)
I moved in 19th April and got a £70 bill in may. I didnt know I had a metered house (used to paying fixed amount everymonth) I called up saying this bill is ridiculous as im the only one living in this house. They suggested a leak test which came back negative. Its August now and I've just submitted my water readings. As…
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Water Bill Higher Than Quoted
I moved into my 1 bedroom flat as a single person (no washing machine or dishwasher), and was sent a water bill by UU for £728 for 13 or so months. This was based on the rateable value of the property as it used to be an 8 bedroom house which was converted into flats. This was February and I contacted them asking if I…
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south west water help!
I contacted South west water to be put on there watersure capped tariff, they said they needed proof that I'm on a low income which I understand but then wanted 3 months bank statements, i questioned why they need these when I can prove I meet the eligibility criteria of a low income but they have refused to put me on that…
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Has anyone applied for help towards a water bill, with Severn Trent Big difference Scheme?
A year or so ago, I completed an application for the big difference scheme for help towards my water bill.. Well, First I applied on the trust fund application but was told that it is only for people in serious debt. I always put my bills as number one priority and so was not in debt. After applying, for the big…
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Do I have a leak?
I have just had my latest water bill covers approx a 6 month period. The meter has been read so no estimate. I am on meter and as my partner has not been living me with for at least 4 of the last 6 months I expected the bill to be a lot less. Newest bill is over 168 days 20m3 used averaged 119L a day used. Previous bill…
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Help needed
Hi everybody, I am looking for a little bit of advice from people who might be able to help me. Whilst doing my checks of all my incomings, outgoings etc I noticed I had not paid a water bill for the previous year from severn trent, upon closer inspection it appears I hadnt been billed for the year before that aswell! I am…
