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Can someone please help me figure out the possible reason for the increase in water bills?
Hello, I moved in to a new house and received a water bill of 633 pounds for this year with Thames Water. But I also found out that the previous owners only paid around 450 per year, and I can't figure out what could account for this difference? The rates for 2020 / 2021 was 0.8759 (fresh water) and 0.5982 (wastewater) and…
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Been paying for neighbours water usage on top of my own usage for just short of 8 years.
I had an external water meter installed on the 26/06/13. I thought this was a good idea because I lived alone in a three bed semi and at the time I was paying roughly £520 per year. All seemed OK, I was paying less than the rateable value of my home and I was saving money by having a water meter. Four years ago my water…
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Water supplier - holiday let in Scotland
Hi Looking for recommendations for the cheapest Water Supplier for a holiday let in Scotland. My house is on non domestic rates so I need to pay for water separately. I am paying about £180 a qtr with Wave for not a lot of water. i have looked around, none of the suppliers seem to publish their rates, also can’t find any…
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MSE News: Thames Water takes payments from customers early in direct debit blunder
Utility giant Thames Water has mistakenly taken thousands of customers' direct debit payments a day early after a "system error". If you've been hit by bank charges as a result, you can get a refund but you'll need to ask for it – we've full help below. Read the full story: 'Thames Water takes payments from customers…
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Southwest Water Setting up Direct Debit Monthly amount
When you set it up it asks you how many people live in the property and then calculates the amount as its just me I selected one person and it calculated I would pay £2.50 a month this seems way to low is this right? or do they calculate it on what your previous bill was?
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Water bill Period of charge 15th December 2020 - 27th March 2021
Hi my water bill for the period above is 222.52 is that much ? The meter is outside... can i ask them for a photo of the reading or they don't have to provide or take photos when submitting meter readings? How can I be sure the reading is correct?
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Water bill double in a house with an extra bathroom & bedroom?
Hi, I’m due to move house in a couple of days to next door but one. My solicitor has sent me the water bill for the person who’s currently living there and they are paying a set fixed £47 a month (apparently she is on a meter). I’ve just compared it to my bills and I pay around £23 a month average and I’m also on a meter.…
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Mislead about a rateable value rented property?
Hi, I rented a property in August 2020 and I asked the management company about meter readings, suppliers and where the energy and water meters were when I moved in. At no point they informed me that apparently the property has no water meter. Two days ago I received a bill from the water company which is 3 times higher…
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Old water bill
I have recently moved into a property after private renting for a long time (i paid my landlord for my water)so i rang the water board to let them know id moved in to the new property..they then tell me i owe £400 from 2010/2012..from another property,i have disputed this as i would not have lived in a property for 2 years…
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Mislead about a rateable value property
Neither landlord nor management company informed me that the water bill
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Fair play
Hi we are all aware that we can change energy suppliers when ever we like but apparently we are stuck with our water company After switching to a water meter a couple of years ago I saved quite a bit of money as you watch what your doing when you can see the dial on the meter going round all was fine untill last summer…
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Water supply: can anyone help?
Hi all, FTB here. Our building survey has flagged an issue with the cold water tap in the kitchen, namely that it's connected to the cistern and not the mains. There's no quote for this work on the report, so I'm wondering if anyone here knows how much it would be to put right? Is it a major issue or a relatively quick…
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Affinity Water fitting water meters
This morning I got a letter from Affinity Water stating that they will be fitting a water meter within the next few months and my household will be automatically switched to metered billing within two years. My bill is currently around £430 per year, not sure if it’ll increase much as a result (me and two teens and a…
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Why Yorksire water dont charege surface water to some people
I live in a property in Yorkshire and I don't pay surface water. I used to live in another property and I was charged. These are similar properties so I beleive I should not have been charged before. Does this make ay sence?
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No water meter but almost a 95% price increase?
Wondering if anyone can help? We moved in to our home in Feb 2020, being paying £23.72 a month for water&sewage. Got my 21/22 bill yesterday saying it's going up to just shy of £45 a month, no explanation, nothing. We aren't on a meter. Only thing I can think of us the council moved us from band A to band B. Any help…
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Charged for empty property with no usage
I have been charged by United Utilities full rateable value bills when my property is empty and the water is off at the stop !!!!!! hence no usage? Has anyone managed to obtain a refund. I have now had a water meter installed which brings the cost down but I’m still paying for an empty property!
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Usage in Litres are
Our household consists of 2 people in a 4bed house and we use 511lts/day, but Northumbrian Water say that Similar households to ours use 143lts/day and the Money Advice Service say 110lts/ day. My question is, are the Northumbrian Water and Money Advice Service figures realistic and is our usage really about 4 times normal?
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CCJ dispute
Hoping someone can give some guidance on this please. I recently moved in with my partner. She unfortunately had a CCJ against her through unpaid water bills. She wanted to make amends for their past and approached the water company to find out more about the CCJ via online chat. The water company advised that £1,300 was…
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Has anyone had a water meter fitted and found they actually paid less on their bill?
Hi all Just curious, we are due to have a water meter fitted, am current just paying a fixed amount each month Has anyone actually experienced making a saving and not making any major lifestyle changes by having a meter as everyone I have spoken to have said their bills have risen...some substantially Thanks
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Yorkshire Water - how much will I pay?
I am moving from London to Leeds via a short stay at parents. I was responsible for bills in London and I’m almost certain I could go on Thames Water website and get an estimation for what my bill would probably be (no meter). Now I’m moving to Leeds I have no idea what the standard water bill is / will be. I have scrolled…
