Affinity Water - County Court Business Centre - Water Bill - HELP !
Almost all our home bills go out via a direct debit, its simply to avoid missing any bills.
But ironically we recevied a ''Claim Form'' from ''County Court Business Centre''.
I didnt know if this was a genuine letter but having searched online, it appears they are genuine, so this is not a hoax.
I am angry and frustrated this has happened - we set up a direct debit a few years ago and thats for all our bills, so Im not sure what has happened but this could be a mistake ?
Before I call Affinity Water...is there any thing I should be prepared for or ask when I call them ?
I'm not good at these things so want to be a little educated if that is possible ?
I have some notes from a old bill..it is a few years old but I have clearly written on it the date I called them and the payment plan..agreed ..it is 3x sets of payment per year to be paid via direct debit.
The 'Claim Form' states I owe Affinity Water thousands of pounds ??
I would never be able to afford this anyway but I dont know what to do.
What shall I do ?
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