My water bill have gone up 5 fold ?

bizmark

Hi
Just received a letter from  aglian water stating I'm using alot more water.... you'll now pay £98 , you previously paid £19.
Is there anything I can do about this?
We haven't used anymore in my opinion. We are a family of 5 living in a rented house and are starting to struggle financially.

Robin9

Do you have a meter ?   If so can you read it and compare with what's on the bill

Merlin139

£19 a month for water is very low. We are a family of 3 adults and think we are low users paying £30 a month. On average we use around 7.5 cubic meters of water per month for the last 8 to 10 years.

I would suspect that you have been under paying for a long period. 

Have you been getting manual readings or estimates? If so for how long. 

Might be worth reading your meter once a month and seeing exactly how much water you are using.

Look at all the options on how to reduce your families usage.

Dazed_and_C0nfused

It's also worth checking water is continually flowing from your toilet cistern into the bowl.

It might not seem much but if that's continuos it's a lot of water to be losing (and having to pay for!).

Cardew

How long have you been renting this house?

Have your previous bills been estimated?

macman

Using more water? Or simply been underpaying on your DD for a long time and have built up debt?
As said above, £238pa for a family of five is ludicrously low, surely you realised that?
Your previous bills will show if your consumption has gone up, but it won't be 500%, unless there is a leak.

macman

Robin9 said:

Do you have a meter ?   If so can you read it and compare with what's on the bill

Yes, because they've been told they are 'using more water'. Which wouldn't matter if they were on RV billing.