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Thames Water overcharging people on water meters ?
I just finally got around to contacting Thames Water - since we moved into our flat 3 years ago the water bill has gone from around £30 per month, to £50, to £60, to £65 and now has hit over £90 per month. Some of this could be explained by us being a couple whereas the last person who lived here lived alone so would have…
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When do water charges gobup
Is anyone able to tell me the exact date that water charges go up? We are billed through a third party and I want to make sure I take a meter reading at the end of this charging period so that we are not billed for water already used at the new higher rate
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Worth getting water meter?
Whilst helping my 95 year old mother-in-law sort out her finances after the death of her husband last month, I notice on her bank statement she is paying £60 a month for her water (Severn Trent). I was a bit surprised since she doesn’t own a dishwasher or washing machine and only has a shower so water use is minimal until…
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Using water butt water in the home
Hi guys Me and my wife live in a four bedroom terraced house, and we're on a water meter. I noticed our bills went up since covid, home more etc etc. I recently installed a 210 litre water butt to my guttering down pipe, and to my amazement, it is nearly 3/4 full already after just 1 day of rain last night, which I…
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Water meter (boundary box) covers
Many meters are being installed by Severn Trent in our area and they now use a type of cover I've not seen before. They seem to have no way of opening them, and as a matter of curiosity, I just wondered if anyone knows how they are accessed, either to read the meter or turn off the water in an emergency. They are round…
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Anybody help with rateable values on water bills?
Hi, I am trying to find the rateable value of my rented flat. I live in a one bedroom social housing flat. It is Band A on council tax. I know severn trent charge by rateable value though and I have no idea how to find it it. My issue is, that I always thought I was being charged too much for water. I live in a 1 bedroom…
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Price increases from 1st April - Anglian Water (metered rates)
Just a heads up as to the increases that will be applied from 1st April. Water up 5.23% to £1.6853 per m³ Supply Daily Standing Charge up 1.7% to £0.0835 Sewerage (inc surface) up 9.23% to £1.71 per 90% of M³ used Sewerage Daily Standing charge up 6.58% to £0.2541
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United Utilities taken payment early
Today 25/02/2022 United Utilities have taken Direct Debit payments from peoples accounts before there due date, My due date is 02/03/2022 this put my account dept as it is just an account used to pay bills. So contacted United Utilities who have confirmed they have taken payment early due to an IT issue. Here is my…
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Do I need to settle my water bill dispute their multiple errors?
Hi, So I’ve had a very loooong drawn out bad experience with Southern water. The last person I spoke to though was amazing and I finally understand what has happened. We have ended up in £400+ debt to Southern water and this is why.. In August 2019 THEY reduced our water bill from £36.80 to £12.70. (They have admitted now…
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Thames Water bills - or lack of
I moved into a new build in 2014, contacted Thames Water to let them know and then - nothing. I assumed my partner was sorting out the water bills (we share responsibility for them), she thought I was and basically for almost eight years we've had no water bill sent through. Now I'm not suggesting we don't pay but I am…
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Overcharged - Unsure of Grounds???
Hi all, My water company is Severn Trent and for past 40 years my property, originally Mum and Dads has been charged water rates 'unmetered' at a cost of £651 in 2020. I/we were always of the opinion of better the devil you know where this was concerned as with a fixed bill there's no nasty surprises. However 14 months ago…
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Thames Water & Meters
We had a water meter installed by Thames Water in June 2021. They said that we would receive something from them soon that would enable us to decide whether to continue with the meter or revert to the old way of billing. Seven months later we have heard nothing. A VERY long wait on the phone produced an operator who gave…
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Shared water supply - lead pipe replacement
We are currently on a shared water main with 3 other houses (2 lots of semi detached). 1930’s build, old lead pipes. One neighbour on the shared supply has had a couple of leaks in the last 3 or 4 years, in their overgrown garden and it’s taken over a week to locate their leak and get it fixed. In the meantime, we all…
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WATER COMPANY CHASING THROUGH DEBIT COLLECTION AGENCY AGAINST THE FRAUDLENT ACCOUNT
Hi some one used my details to setup a water account at a residential property and never paid any bill Now water company had chased me through debit collection agency . i have explained them that my details have been used i never lived there neither i called u to set up an account i have also provided them with the proof…
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Unmetered bill going up 10.36%
I received notification about my new bill for Apr 2022 - Ma r2023, and it is going up from £32.77 per month to £36.16 per month. We are a 4 member household, 2 adults and 2 children age group (3-7 years). No dishwasher in the house. Is it worth getting a water meter?
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How the `F` do you get hold of Thames water
Excuse the title of this but I am at the end of the line trying to get hold of Thames water. Apparently it is mandatory that I have a water meter - umpteen letters from them to ring and make an appointment for installation. For weeks and weeks I have tried ringing them and can never get through. I have left a message…
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Farm water bill
Our property is on a farm owned by my husbands grandparents. The house was built for my parents in law 30 years ago. When everything was built there was a single water feed to the whole farm and every property had free water courtesy of Grandfather. Now he has passed away another relative is running the farm and, mainly…
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United Utilities covid support
https://myaccount.unitedutilities.com/difficultypayingbill Difficulty paying your bill?COVID-19 (Coronavirus) – A Message to Our Customers We know that this is a difficult time for everyone and you may be worried about not being able to pay your water bill. We have lots of support available to help any customers who are…
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Water Bill Sewerage Standing Charge Doubled
The yearly standing charges for sewerage charged by Severn Trent has more than doubled this year from £16.23 to £33.23. This doesn't include surface water drainage as I don't pay that. This has come from an increase in highway drianage from £5 to £12 a year and used water standing charge from £11.23 to £21.23. I can't find…
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County Court Claim Affinity Water - Advice Needed
Good Evening. Today I have received a county court claim form from Affinity water for an outstanding debt from a previous address that we lived at in 2016. They are claiming £1358.28 in total (water charges + interest court fee + legal representative's fee). This is for the period 20/06/2016 to 07/10/2019. We only lived at…
