Severn Trent Smart Meter: not so smart

I was told by Severn Trent that my smart meter would measure my water 24/7, and soon I would be able to view statistics online.

Today, I was told quite abruptly by Severn Trent that an "engineer" must come close to the property to take readings and that I cannot have a bill until that is done.

The smart meter could have been useful but is rather a damp sqibb.
I have osteoarthritis in my hands so I speak my messages into a microphone using Dragon. Some people make "typos" but I often make "speakos".
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