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Water payments
Hi, Me and partner have been making water payments for a rented property because the estate agent signed us up for these. However on talking to another resident we have discovered that water payments are paid via the managing company through service charges and it has not been necessary to make the payments. We have been…
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United Utilities Charging order CCJ
I was away in the Navy be in the navy 35 years . United Utilities put a CCJ on my crude file unknown to me there was a outstanding bill . I pad the bill back in 2011. then 12 weeks ago I applied for new mortgage on my home . Only to find out United Uttiles applied a charging order on my home . I was in shock . I then phone…
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Readings going up 🤔
Hi, I completed on a property purchase on the 23rd of May and I'm not moving in till June the 18th. I have the keys and codes to the electric meter and water meter theres no gas. The electric meter I'm ok with. I visited the property and looked in the water meter cupboard. There are 15 flats and 15 meters. 1 is on the left…
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Water bills
Thames Water sent me a bill for 926 days of water. They haven’t sent me a bill since 2019 now they want over £550. Can they do that when they sent me no bills? I’ve always paid on time and never had any problems with my bill before and not been in debt. I think this is outrageous and has made my life so much more…
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New build backdated water bill
Hi hope someone can help me with the best way to handle this issue... We moved in to a new build home a little over a year ago, when we moved in i tried to contact lerp utilities which I was told would be the company that deal withs our water, after talking to them they said it was Themes Water that would be dealing with…
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Bill backdated to 2019
I left my property last year thinking all my bills were paid. I contacted Thames Water who said I owed £219 which I paid. Now 6 months later they have sent a bill backdated to 2019 until my leaving date saying I owe them £150+. The meter was covered in dirt so I could not check any readings. I had lived in the property 20…
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Over half of households will struggle to pay their utility bills this year, says Ofwat
Over half of people will struggle to pay their utility bills this year, according to a survey of more than 2,000 bill payers, but there are still ways to try and cut the cost of your bills... Read the full story here: Over half of households will struggle to pay their utility bills this year, says Ofwat If you haven’t…
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Severn Trent 9.5% increase!
Just had our new bill for our unmetered water supply and waste. Up 9.5% on last year. No wonder inflation on the climb!
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Outside stop tap
I have an inside lead stop tap which is dodgy so decided to go with the lead replacement all went well until the connection as United Utilities can’t find an outside stop tap for my end of the street and my plumber says he needs to turn the water off. U.U. Have been out several,times investigating and digging up but say…
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'Freebie Farce'
Its 5 May 2022. Clicked the link about Water company 'freebies'. There are different rules to get these. I'm with United Utilities...you have to trawl through a totally ridiculous 'survery'....who counts how many times a week they wash up? They say stack dirty dishes for one wash up.....I like alone & have arthritis....if…
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yorkshire water no help if you annual bill is under 400 a year
money saving site which stated there is help for people on low incomes and water bills rang yorkshire water that is not the case at all . help starts when u have an annual water bill of 400 pounds or more .mine is 300 for year ..no support at all.
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Getting debt water bills for someone not at my address.
I live in a block of flats. I own my flat and have done for 12 years, and I always lived here. I’ve been getting endless mail for someone I don’t know to my address - my flat number. It’s all from Thames Water. I have been returning “not known at this address”. I finally opened one today and they are clearly almost at CCJ…
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Help with water bill for low income pensioner.
Recently applied to Wessex Water for a reduction on my bills because I'm on a low income but not low enough for pension credit. My request was denied because I have a small private pension in addition to the state one. My total income is £13,104 .. This is low enough to get housing benefit, council tax reduction, all NHS…
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Seven Trent- Over Paying and credit reference hi jinxs
Hopefully someone has advice or experience of similar. I am on a water meter with seven Trent, billed every 6 months. when I get my bills I go online and make monthly payments (40) so my bill is clear in 4 months… leaving 2 months till the next bill. I assumed this would be fine… I have noticed that they have reported to…
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CCJ
I recently had a CCJ put against my name by northumbrian water, i moved out of a property in june 2019 back to my parents house and cancelled my accout with NW. I had went through a name change so when i cancelled the account it was in my old name, since i left NW created a new account in my new name with out my consent…
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Crazy water bills
Hi folks, had my head in the sand for a while now and didn't notice the water bills doubling a few months ago... Logged in to my account and the balance said £480, i then submitted a meter reading and it raised to £785! I pay £145 a month at the moment. What I can't understand is the account doesn't say credit or debit. I…
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Rainwater removal charge for flats?!
I've recently moved into a flat, and on the breakdown of my water bill (United Utilities, but I doubt they're the only company doing this) more than a third of my bill is for Rainwater removal. This is related to the rain that drains off my roof - but there are 6 floors of flats, all being charged for the rain draining off…
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Could someone help with my TW water bill please
My reading September 30th 2020 was 797 m3 , my reading yesterday Dec 2021 was 1026 m3 . TW it states charge just for water is 1.4828 per m3 . I know I have to include waste water and fixed charges but just those two readings I need help with because so far TW have taken over 1800 pound out of my acc for that period
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Thames Water overcharging people on water meters ?
I just finally got around to contacting Thames Water - since we moved into our flat 3 years ago the water bill has gone from around £30 per month, to £50, to £60, to £65 and now has hit over £90 per month. Some of this could be explained by us being a couple whereas the last person who lived here lived alone so would have…
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When do water charges gobup
Is anyone able to tell me the exact date that water charges go up? We are billed through a third party and I want to make sure I take a meter reading at the end of this charging period so that we are not billed for water already used at the new higher rate
