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Getting debt water bills for someone not at my address.
I live in a block of flats. I own my flat and have done for 12 years, and I always lived here. I’ve been getting endless mail for someone I don’t know to my address - my flat number. It’s all from Thames Water. I have been returning “not known at this address”. I finally opened one today and they are clearly almost at CCJ…
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Help with water bill for low income pensioner.
Recently applied to Wessex Water for a reduction on my bills because I'm on a low income but not low enough for pension credit. My request was denied because I have a small private pension in addition to the state one. My total income is £13,104 .. This is low enough to get housing benefit, council tax reduction, all NHS…
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Seven Trent- Over Paying and credit reference hi jinxs
Hopefully someone has advice or experience of similar. I am on a water meter with seven Trent, billed every 6 months. when I get my bills I go online and make monthly payments (40) so my bill is clear in 4 months… leaving 2 months till the next bill. I assumed this would be fine… I have noticed that they have reported to…
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CCJ
I recently had a CCJ put against my name by northumbrian water, i moved out of a property in june 2019 back to my parents house and cancelled my accout with NW. I had went through a name change so when i cancelled the account it was in my old name, since i left NW created a new account in my new name with out my consent…
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Crazy water bills
Hi folks, had my head in the sand for a while now and didn't notice the water bills doubling a few months ago... Logged in to my account and the balance said £480, i then submitted a meter reading and it raised to £785! I pay £145 a month at the moment. What I can't understand is the account doesn't say credit or debit. I…
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Rainwater removal charge for flats?!
I've recently moved into a flat, and on the breakdown of my water bill (United Utilities, but I doubt they're the only company doing this) more than a third of my bill is for Rainwater removal. This is related to the rain that drains off my roof - but there are 6 floors of flats, all being charged for the rain draining off…
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Could someone help with my TW water bill please
My reading September 30th 2020 was 797 m3 , my reading yesterday Dec 2021 was 1026 m3 . TW it states charge just for water is 1.4828 per m3 . I know I have to include waste water and fixed charges but just those two readings I need help with because so far TW have taken over 1800 pound out of my acc for that period
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Thames Water overcharging people on water meters ?
I just finally got around to contacting Thames Water - since we moved into our flat 3 years ago the water bill has gone from around £30 per month, to £50, to £60, to £65 and now has hit over £90 per month. Some of this could be explained by us being a couple whereas the last person who lived here lived alone so would have…
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When do water charges gobup
Is anyone able to tell me the exact date that water charges go up? We are billed through a third party and I want to make sure I take a meter reading at the end of this charging period so that we are not billed for water already used at the new higher rate
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Worth getting water meter?
Whilst helping my 95 year old mother-in-law sort out her finances after the death of her husband last month, I notice on her bank statement she is paying £60 a month for her water (Severn Trent). I was a bit surprised since she doesn’t own a dishwasher or washing machine and only has a shower so water use is minimal until…
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Using water butt water in the home
Hi guys Me and my wife live in a four bedroom terraced house, and we're on a water meter. I noticed our bills went up since covid, home more etc etc. I recently installed a 210 litre water butt to my guttering down pipe, and to my amazement, it is nearly 3/4 full already after just 1 day of rain last night, which I…
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Water meter (boundary box) covers
Many meters are being installed by Severn Trent in our area and they now use a type of cover I've not seen before. They seem to have no way of opening them, and as a matter of curiosity, I just wondered if anyone knows how they are accessed, either to read the meter or turn off the water in an emergency. They are round…
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Anybody help with rateable values on water bills?
Hi, I am trying to find the rateable value of my rented flat. I live in a one bedroom social housing flat. It is Band A on council tax. I know severn trent charge by rateable value though and I have no idea how to find it it. My issue is, that I always thought I was being charged too much for water. I live in a 1 bedroom…
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Price increases from 1st April - Anglian Water (metered rates)
Just a heads up as to the increases that will be applied from 1st April. Water up 5.23% to £1.6853 per m³ Supply Daily Standing Charge up 1.7% to £0.0835 Sewerage (inc surface) up 9.23% to £1.71 per 90% of M³ used Sewerage Daily Standing charge up 6.58% to £0.2541
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United Utilities taken payment early
Today 25/02/2022 United Utilities have taken Direct Debit payments from peoples accounts before there due date, My due date is 02/03/2022 this put my account dept as it is just an account used to pay bills. So contacted United Utilities who have confirmed they have taken payment early due to an IT issue. Here is my…
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Do I need to settle my water bill dispute their multiple errors?
Hi, So I’ve had a very loooong drawn out bad experience with Southern water. The last person I spoke to though was amazing and I finally understand what has happened. We have ended up in £400+ debt to Southern water and this is why.. In August 2019 THEY reduced our water bill from £36.80 to £12.70. (They have admitted now…
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Thames Water bills - or lack of
I moved into a new build in 2014, contacted Thames Water to let them know and then - nothing. I assumed my partner was sorting out the water bills (we share responsibility for them), she thought I was and basically for almost eight years we've had no water bill sent through. Now I'm not suggesting we don't pay but I am…
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Overcharged - Unsure of Grounds???
Hi all, My water company is Severn Trent and for past 40 years my property, originally Mum and Dads has been charged water rates 'unmetered' at a cost of £651 in 2020. I/we were always of the opinion of better the devil you know where this was concerned as with a fixed bill there's no nasty surprises. However 14 months ago…
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Thames Water & Meters
We had a water meter installed by Thames Water in June 2021. They said that we would receive something from them soon that would enable us to decide whether to continue with the meter or revert to the old way of billing. Seven months later we have heard nothing. A VERY long wait on the phone produced an operator who gave…
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Shared water supply - lead pipe replacement
We are currently on a shared water main with 3 other houses (2 lots of semi detached). 1930’s build, old lead pipes. One neighbour on the shared supply has had a couple of leaks in the last 3 or 4 years, in their overgrown garden and it’s taken over a week to locate their leak and get it fixed. In the meantime, we all…
