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Assessed charge.
I am with United Utilities with my water. I reside in a one bedroom flat. I am not allowed a water meter. Can I get a assessed charge. I live on my own. Can anyone please respond to this question please?
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Water meter vs unmetered
HELP! ... We are moving into a new build 2 bed house which unfortunately comes with a water meter. We are pensioners and trying to budget how much we are likely to pay for a water meter with 2 of us having a shower twice a day, so that's 4 showers each day. The other water usage would be quite moderate. Washing machine 1…
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South Staffs Water - Customers Criminal Cyber-Attack.
Hi, I have today received notification from South Staffs Water that due to a cyber attack back in August that my banking details and personal details are now accessibly via the dark web to criminals. The letter is 6 pages long. One piece of advice is for me to pay £25 to set up Protective Registration with CIFAS. This…
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Shared supply pipe leak - being issued with Section 75 notice
I'm a bit stressed about an ongoing issue with Thames Water, so any tips or advice would be much appreciated. At the start of November, my neighbours and I (four houses in total) received a booklet from Thames Water telling us there's a leak and we need to fix it. No other info. After much chasing, they sent a contractor…
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Water surface charges
Hi I used to bee charged surface water charges. Thisfor rain fall, however these wher council flats and I was in the 3rd floor flat. Why should all 3 tennents be charged for the same rain fall? We should only be charged for 1/3 of the rain fall.
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United Utilities - Leak?
If I amend my direct debit to pay annually online, or any change actually, the bill shoots up to approx £2400 per annum. I have not had a meter read since January 2022, although I put an artificial one in during July to create a bill. Does this mean I have a leak? Or is it calculated based on meter readings I input? I have…
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Portsmouth water
Hi I keep getting letters from this company citing I am responsible for upkeep amd repair of plumbing and drainage system withing my home- this is understand i gave home insurance. But that i am also responsible for repairs of the water supply pipe from the property boundary up to where it enters my home. They keep asking…
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Water Meter imposed and installation cost charged to customer
Hi all, United Utilities have installed Water Meters on the standpipes outside properties in our area, we do not believe we were advised of this prior to the work being done and had no option to refuse, we were advised that work would be carried out on a specific date, and that water supply would not be switched off. In…
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Water saving tip
I have a feed pipe from water butt to two more butts, then a flexible hose into drain. Besides loo flush water is warmed and used in the washing machine. Start the cycle, press pause when water feed needed, supply warmed rainwater into detergent drawer to desired quantity for load. Repeat as the cycle progresses through…
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Being charged for service dont receive.. water company say its my fault?
Hello, I live in a rural area and have to use a septic tank as we are not on mains drainage. I received my water bill yesterday from SES water and almost half of my bill is for waste water charges.. a service that they dont and never have supplied to me. I dont keep my water bills but have never noticed this cost on past…
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Water Meter Housing exposed - caused it to freeze - who is resopnsible?
Hello, Not necessarily about water bills but I'm hoping this is the right place to post... I moved into my new home in September, yesterday, my water supply completely stopped at all points of the property. I worked out that at some point around my water meter to the property, the pipes had frozen. I couldn't open the…
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MSE News: Struggling with your water bill? You could get up to 90% off from your supplier
Hundreds of thousands of households in England and Wales could be eligible for up to 90% off their water bill by switching to a discounted tariff provided by their supplier. If you're struggling, we've rounded up what each supplier has to offer and how to check if you're eligible and apply. Read the full story: 'Struggling…
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Severn Trent calling to say I've been on the wrong sort of account? Anyone had this, or understand?
I had a really confusing call from Severn Trent earlier. They started by telling me I had been on 'the wrong sort of account' which can sometimes affect credit ratings (?) and were phoning customers to change them over to a new 'standard' account. They told me I have credit on my account, which I could either have…
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Water Meter Installed - Should Sewage Cost Also Reduce?
My water is supplied by Anglian water. I recently went onto a water meter, and it halved my bill to around £20 per month. My sewage is supplied by Severn Trent but has stayed static at £450per year. I have 2 questions. 1) Is £450 sewage per year excessive for a 3 bed detached house in the North? 2) Should I have expected…
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Delete
Delete pls
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Save water use 2 kettles
I keep one kettle for drinks and food only. I keep a cheap other kettle to boil water for hot water bottles and non food needs and I reboil the old hwb water to refill the next hwb. Saves gallons of water!
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Right to claim from water utility company following hosepipe ban?
We are a two person household under Yorkshire Water paying £57.20 per month under the fixed tariff. As a gardener we had chosen not to be metered as we enjoy taking care of the garden with the hosepipe, we run a pond and have a few vehicles to wash regularly, we also consider we would have a family in the future. A 4…
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Thames Water/Water Meter/Advanced Charging
Water bill seemed to be too high. Contacted Thames water, our serial number on the WM doesn't match their records. Still trying to get that issue sorted, not convinced we aren't paying for someone else's water (there has only ever been one WM installed, been in the property since 2003) Upon analysing the bills it seems…
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Thames Water Meter and No Access rate
Been pestered by TW to book a water meter survey date, doe's anyone know what the "No Access" charge / rate will be if I tell them to go away / ignore the letter. The reason for this is that years back when we were out shopping and we came home to find that we could not park on our drive because TW had turned up and dug…
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Follow on from check your utilities now post
I checked my mother's Thames Water account. Sure enough she was in credit by over 100. While this was refunded promptly, the person taking the call tried to up her direct debit from £14 to £33. It took some persuading to get her to leave it at £14. I will be checking monthly for mum from now on. Obviously we will be sure…
