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The benefit of using a water meter
I live in a rented flat. The water rate I pay is based on the banding of the property. I live in London. This means that I am in the Thames Water catchment area. I’m considering switching to using a water meter. The belief is that this will reduce the amount I pay for water. Would using a meter reduce that amount of money…
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Waterbills backdated
Hi I am currently living on my own, but have been paying full waterbill since 2018.and have just had a meter fitted can I get any refunds on my past bills?
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Severn Trent bill confusion
Hello, last year my water bill was approx £800 and was paid in full in 8 installments. Very recently I received this years bill of approx £900 with 8 installments due of £113. So far so good, I enquired about having a meter fitted and was told there was one fitted recently in the street and I could be put onto meter…
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Severn Trent Smart Meter: not so smart
I was told by Severn Trent that my smart meter would measure my water 24/7, and soon I would be able to view statistics online. Today, I was told quite abruptly by Severn Trent that an "engineer" must come close to the property to take readings and that I cannot have a bill until that is done. The smart meter could have…
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Water meter broken and replaced
We've just received a card through the door telling us that the water meter has been replaced. Under 'Final reading' for the old meter is an X. It turns out that when they tried to read the meter this year they found it was dead and arranged a replacement. We then received an estimated bill for the last 12 months. This…
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Affinity Water - I don't understand your explanation of your billing. A bad start for a new metering
As I'm having to give up my daily bath due to dodgy knees so will be using a lot less water. I'm also reducing the number of washes and dishwsher loads per week to save on energy so I decided to have a water meter installed. The engineer inspected my home and installed the meter on the same the same day, 25 Jan. A very…
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Assessed measured Water Tariff
Following Martin’s suggestion in a recent article, to apply for an Assessment of water usage at my house -when it was not possible to have a water meter fitted, I contacted Anglian Water. Whilst I have a 3 bedroomed house, I am a sole occupant. Anglian water cannot fit a water meter as the internal stop !!!!!! cannot be…
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water meter reading
My meter was successfully read a couple of weeks ago and a bill duly generated. It was read along with the others in the road by a water company van that simply passed by, and it wasn't going particularly slowly either. It occurred to me to wonder if the meter has some power source such as a battery to enable it to respond…
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Hampshire Southern Water proposed water recycling
I know this site is about saving money but these proposals mean more expensive water, and it's your own and many other people's sewage sold back to them as drinking water. If this goes ahead in Hampshire, it will be on your doorstep soon enough. You only have until the 20th of this month to have your say. Copied from the…
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MSE recommends water meters
Bit of a waste of time recommending meters in our Thames Water area, I have received estimated bills since before the pandemic, so I have, for example, no idea whether my efforts during the hosepipe ban made any difference or not. Although in theory it should all be evened up when they eventually get round to reading the…
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water meter
hello I have a water meter and I pay 38 pounds I'm single and live in a one bedroom house with back yard and no grass no extra water. my neighbors with out meter pay less than me.
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Thames Water FreeWater Charge on Bill
I am on a water meter and there is an estimated 'FreeWater' Charge on Thames Water bill as shown below. Anyone else seen this on their bill and know what is means?
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Severn Trent smart meters and My Smart Tracker
Severn Trent now has a place saver for the customer portal "My Smart Tracker". I can see it if I do a quick PRN SC before the page disappears. It will be good to see water consumption readings close to real-time. Has anyone been provided with this facility yet?
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Thames Water
Text message received saying to “be ready to boss your 2023 bill when it arrives . . . . “ I’ve been asked to activate my online account via a link and I’ve been given an account number. That link takes me to what appears to be a legitimate TW site and invites me to set up an account providing my email address, surname and…
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Assessed charge.
I am with United Utilities with my water. I reside in a one bedroom flat. I am not allowed a water meter. Can I get a assessed charge. I live on my own. Can anyone please respond to this question please?
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Water meter vs unmetered
HELP! ... We are moving into a new build 2 bed house which unfortunately comes with a water meter. We are pensioners and trying to budget how much we are likely to pay for a water meter with 2 of us having a shower twice a day, so that's 4 showers each day. The other water usage would be quite moderate. Washing machine 1…
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South Staffs Water - Customers Criminal Cyber-Attack.
Hi, I have today received notification from South Staffs Water that due to a cyber attack back in August that my banking details and personal details are now accessibly via the dark web to criminals. The letter is 6 pages long. One piece of advice is for me to pay £25 to set up Protective Registration with CIFAS. This…
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Shared supply pipe leak - being issued with Section 75 notice
I'm a bit stressed about an ongoing issue with Thames Water, so any tips or advice would be much appreciated. At the start of November, my neighbours and I (four houses in total) received a booklet from Thames Water telling us there's a leak and we need to fix it. No other info. After much chasing, they sent a contractor…
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Water surface charges
Hi I used to bee charged surface water charges. Thisfor rain fall, however these wher council flats and I was in the 3rd floor flat. Why should all 3 tennents be charged for the same rain fall? We should only be charged for 1/3 of the rain fall.
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United Utilities - Leak?
If I amend my direct debit to pay annually online, or any change actually, the bill shoots up to approx £2400 per annum. I have not had a meter read since January 2022, although I put an artificial one in during July to create a bill. Does this mean I have a leak? Or is it calculated based on meter readings I input? I have…
