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Paying good money to waste water…

Hi All, the local Water Co. is working in my street and, as a result my water supply has gone brown. I have received a text message from them, advising me to run my kitchen tap for 40, (yes 40 minutes)!

As I am on a water meter, and am trying to solve an issue which THEY have created, is it fair that I have to pay extra to waste water?

Comments

  • Brie
    Brie Posts: 12,417 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Water companies are the most congenial of people.  Tell them the problem and you might likely get a credit.  
    I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe and Old Style Money Saving boards.  If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

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  • HampshireH
    HampshireH Posts: 4,676 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    The above. I've never had an issue with water company recognising a financial loss.
  • MattMattMattUK
    MattMattMattUK Posts: 9,655 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Hi All, the local Water Co. is working in my street and, as a result my water supply has gone brown. I have received a text message from them, advising me to run my kitchen tap for 40, (yes 40 minutes)!

    As I am on a water meter, and am trying to solve an issue which THEY have created, is it fair that I have to pay extra to waste water?
    My mum had this many years ago, she got a credit that was vastly higher than the amount of water she could have flushed through by running the tap for an hour (which is how long she had to do it).
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