Two water bills

Gateshead82

Having recently retired I have been looking at our household expenditure in detail. We have lived in our house for over 23 years and always received two water bills. One is for the supply and one for sewage I believe. We pay £36.19 a month to Southern and £37.28 to SES.  Looking online at average bills this seems to be double the average charge. Is this right? Are we being over charged?

la531983

Are you metered or not?

subjecttocontract

Easy to check if you have a water meter. Have you got one ?
An average means some pay more and some pay less.

Gateshead82

We are not metered.

la531983

Gateshead82 said:

We are not metered.

If you live on your own or with just one other person, you should be. £32 a month here on a meter (two of us)

Kim_13

Unmetered seems to go up by more than metered, I guess the level of water bills will become a wider problem once those now without a meter get one and higher rises are put onto those customers. 

Water supply and sewerage are charged separately, it's just that most addresses pay both elements to the same company. As you are not being charged for the same element by both companies, there is nothing wrong/untoward here.

Be glad you haven't got Wessex Water - I'm aware of an unmetered bill of over £1,000 this year, on a Council Tax Band D property.

sevenhills

Gateshead82 said:

Having recently retired I have been looking at our household expenditure in detail. We have lived in our house for over 23 years and always received two water bills. One is for the supply and one for sewage I believe. We pay £36.19 a month to Southern and £37.28 to SES.  Looking online at average bills this seems to be double the average charge. Is this right? Are we being over charged?

There are normally both items on the bill, but just to one company?

Brie

sevenhills said:

Gateshead82 said:

Having recently retired I have been looking at our household expenditure in detail. We have lived in our house for over 23 years and always received two water bills. One is for the supply and one for sewage I believe. We pay £36.19 a month to Southern and £37.28 to SES.  Looking online at average bills this seems to be double the average charge. Is this right? Are we being over charged?

There are normally both items on the bill, but just to one company?

Depends on your area.  We get 2 bills (water in, water out) but a few miles away it's all on one bill.  For reference to the OP We pay £13 DD monthly for water in and about £21 for water out.  Metered (though with some issues...).  2 adults in a bungalow, hot tub and large garden to water when it's extra dry.  (fyi - we do have 3 water butts which we use as much as possible too for the garden)

sevenhills

I pay £61 for water and £71 for sewage, £13 surface water and £11 standing charge, for a quarterly bill.