We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Water bills

For questions about water supply to your home.

Thames Water makes their bill design worse
One of the tests of an organisation's commitment to customer service is, surely, the simplicity and usability of its bills? Which is why I have just sent this complaint to Thames Water. "Dear Thames Water, your former annual Payment Plan design was brilliantly simple, easy to understand and cheap to print out. Why did you…
Don't know what to do - waiting for water meter to be activated for over a year now...
Hi All, I'm hoping someone can advise on what I should do next. This situtation is driving me insane. Apologies for the long post, but here's the story so far: I first applied to get a water meter with Thames Water on 28th February 2021 - a month after I moved into this house. At that point I was told it would I hear…
Water bill - kick in the teeth
I must admit, I'm normally pretty "on it" with regards to monitoring my usage and spending on my utilities, energy and other bills, but have never really paid too much attention to my water for some reason. For the last 12 months we've happily paid £48 a month to Anglian Water, foolishly under the expectation that it would…
Water company wants paying twice for the same bill
Hi everyone, I am hoping someone might be able to help with some advice thoughts or similar previous experiences that they might have had on this issue with my water supply. I am a tenant at my address, which is an apartment / flat within a larger building made up of about 7-8 flats. I have been informed by my landlord…
FTB & water bills
Not for me this one but my sister is going to end up buying her first home some time within the next 12 months ish. Anyway, during the discussion one of the things I thought of was water bills & meters but I don't actually know the answer. When we bought our house it was just a flat rate for the water & still is. Switching…
Water payments
Hi, Me and partner have been making water payments for a rented property because the estate agent signed us up for these. However on talking to another resident we have discovered that water payments are paid via the managing company through service charges and it has not been necessary to make the payments. We have been…
United Utilities Charging order CCJ
I was away in the Navy be in the navy 35 years . United Utilities put a CCJ on my crude file unknown to me there was a outstanding bill . I pad the bill back in 2011. then 12 weeks ago I applied for new mortgage on my home . Only to find out United Uttiles applied a charging order on my home . I was in shock . I then phone…
Readings going up 🤔
Hi, I completed on a property purchase on the 23rd of May and I'm not moving in till June the 18th. I have the keys and codes to the electric meter and water meter theres no gas. The electric meter I'm ok with. I visited the property and looked in the water meter cupboard. There are 15 flats and 15 meters. 1 is on the left…
Water bills
Thames Water sent me a bill for 926 days of water. They haven’t sent me a bill since 2019 now they want over £550. Can they do that when they sent me no bills? I’ve always paid on time and never had any problems with my bill before and not been in debt. I think this is outrageous and has made my life so much more…
New build backdated water bill
Hi hope someone can help me with the best way to handle this issue... We moved in to a new build home a little over a year ago, when we moved in i tried to contact lerp utilities which I was told would be the company that deal withs our water, after talking to them they said it was Themes Water that would be dealing with…
Bill backdated to 2019
I left my property last year thinking all my bills were paid. I contacted Thames Water who said I owed £219 which I paid. Now 6 months later they have sent a bill backdated to 2019 until my leaving date saying I owe them £150+. The meter was covered in dirt so I could not check any readings. I had lived in the property 20…
Over half of households will struggle to pay their utility bills this year, says Ofwat
Over half of people will struggle to pay their utility bills this year, according to a survey of more than 2,000 bill payers, but there are still ways to try and cut the cost of your bills... Read the full story here: Over half of households will struggle to pay their utility bills this year, says Ofwat If you haven’t…
Severn Trent 9.5% increase!
Just had our new bill for our unmetered water supply and waste. Up 9.5% on last year. No wonder inflation on the climb!
Outside stop tap
I have an inside lead stop tap which is dodgy so decided to go with the lead replacement all went well until the connection as United Utilities can’t find an outside stop tap for my end of the street and my plumber says he needs to turn the water off. U.U. Have been out several,times investigating and digging up but say…
'Freebie Farce'
Its 5 May 2022. Clicked the link about Water company 'freebies'. There are different rules to get these. I'm with United Utilities...you have to trawl through a totally ridiculous 'survery'....who counts how many times a week they wash up? They say stack dirty dishes for one wash up.....I like alone & have arthritis....if…
yorkshire water no help if you annual bill is under 400 a year
money saving site which stated there is help for people on low incomes and water bills rang yorkshire water that is not the case at all . help starts when u have an annual water bill of 400 pounds or more .mine is 300 for year ..no support at all.
Getting debt water bills for someone not at my address.
I live in a block of flats. I own my flat and have done for 12 years, and I always lived here. I’ve been getting endless mail for someone I don’t know to my address - my flat number. It’s all from Thames Water. I have been returning “not known at this address”. I finally opened one today and they are clearly almost at CCJ…
Help with water bill for low income pensioner.
Recently applied to Wessex Water for a reduction on my bills because I'm on a low income but not low enough for pension credit. My request was denied because I have a small private pension in addition to the state one. My total income is £13,104 .. This is low enough to get housing benefit, council tax reduction, all NHS…
Seven Trent- Over Paying and credit reference hi jinxs
Hopefully someone has advice or experience of similar. I am on a water meter with seven Trent, billed every 6 months. when I get my bills I go online and make monthly payments (40) so my bill is clear in 4 months… leaving 2 months till the next bill. I assumed this would be fine… I have noticed that they have reported to…
CCJ
I recently had a CCJ put against my name by northumbrian water, i moved out of a property in june 2019 back to my parents house and cancelled my accout with NW. I had went through a name change so when i cancelled the account it was in my old name, since i left NW created a new account in my new name with out my consent…

★ ★ ★ Meet your Ambassadors

Confirm your email address to Create Threads and Reply

MSE News

Martin Lewis: How to call your bank with just three digits – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Revealed: Holland & Barrett's supposedly cheaper 'Subscribe & Save' often costs more – it's promised a review after our investigation
Holland & Barrett's 'Subscribe & Save' scheme claims to offer regular shoppers "the best value" – but it failed to do so in the majority of cases MoneySavingExpert.com checked over a five month period. The retailer has now promised to review the scheme after our research found it was often more expensive.
Don't get your passport by post – 360,000 paid more than needed last year
If your passport is due for renewal, apply online if you can – it'll save you £12.50. More than 7 million Brits did just that last year – but over 360,000 missed out on savings by using a paper form instead, MoneySavingExpert.com can reveal.
Sainsbury’s Bank customer? NatWest takes over this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Chase customer? Check if you can get its newly boosted 4.8% easy-access saver
If you've got a Chase account, check if you can boost your easy-access savings to 4.8% – made up of a 1.8% AER fixed six-month bonus plus its standard 3% variable rate. Chase says over 2 million customers can get the boost, which would top our normal savings tables if it were open to all, though it's beaten by the top easy-access cash ISAs.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Martin Lewis: Is the £20,000 cash ISA limit about to be killed off? What savers should be doing now
Plans to cut the £20,000 cash ISA limit later this year are being considered by the Government. In his latest video, MoneySavingExpert.com founder Martin Lewis explains what's likely to happen, what the changes would mean for savers and what you should be doing now.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from 1 May. For most, this means little change for now as the Sainsbury’s brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, you'll need to move any excess elsewhere to ensure your cash remains protected.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
From Thursday 1 May, Sainsbury's Bank credit cards, loans and savings accounts will be run by NatWest as part of a deal between the two banks. You'll be moved to NatWest in the future, likely towards the end of this year, but for now the Sainsbury's Bank brand will remain and you can continue to use its products and services as before.

View All

Water bills

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free

Water bills

Discussion List

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free