We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Thames Water billing and account confusion
Options
bpk101
Posts: 436 Forumite
in Water bills
A bit late getting onto this but in June 2023 my Thames Water direct debit inexplicably jumped from £26 a month to £51 a month. I went to request an account statement online and it says...
We can provide you with an account statement showing your transaction history if the start date is no more than 2 years ago and after your move in date 22/08/2019
We moved into our property in Jan 2015, not Aug 2019
Are they suddenly billing us for the wrong account?
We can provide you with an account statement showing your transaction history if the start date is no more than 2 years ago and after your move in date 22/08/2019
We moved into our property in Jan 2015, not Aug 2019
Are they suddenly billing us for the wrong account?
0
Comments
-
Do you have a meter. You can check the meter number to make sure it’s correct. I would call them to sort it out. I don’t know about Thames water but our water company keeps payment records for a long time.0
-
Make. Complaint, the have X time to reply etc or give you credit.
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.2K Banking & Borrowing
- 253.2K Reduce Debt & Boost Income
- 453.7K Spending & Discounts
- 244.2K Work, Benefits & Business
- 599.2K Mortgages, Homes & Bills
- 177K Life & Family
- 257.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards