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Thames Water Smarter Homes visits 08006226623
Just a quick update as I couldn't find any other updates with my Google/DDG searches for this number. I can confirm that they're Thames Water "Smarter Homes" consultation visits: The call itself was very polite and not phishing-like at all: but they wanted to book a visit for somebody to come into my home and look at ways…
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Never been billed
I moved into a new build almost 4 years ago now and contacted the area water provider to let them know. They told me they didn’t provide my water and I forgot about it and didn’t pursue this any further. I’m just wondering where I stand with this. At some point am I going to get a bill for 4 years worth of water? Is this…
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Shared sewage treatment tank
Penny for your thoughts. We moved in to our home about a year ago, and our neighbours moved in about 9 months ago. We get along very well. We share a sewage treatment tank which will require emptying and servicing on a regular basis. Previous owners split the bill 50:50. Whilst on the face of it that seems fair, there are…
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Paying for Neighbours Water - Refund?
Hi just wondering if anyone has experienced similar; (sorry for long post) We moved into our home (owned) just over 4 years ago and have recently found out we have been paying for our neighbours water for the whole of this time. Wessex Water fitted a meter shortly after we moved in but failed to notice we are on a shared…
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Waterhelp : question on separate household for water bill
My husband and I live in a shared property with our son and his family ( wife and two adult children). The house was ours until about 4 years ago when we transferred it to them. We agreed that we will pay the water bill. We do not pay rent. We live as separate households meaning both families do own shopping cooking and…
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Thames Water: Frequency of payments
I will shortly be moving home later this month and I’m really confused whether Thames Water (TW) charge more if you pay monthly compared to annually/bi-annually/quarterly or whether it’s all the same total cost no matter which payment method/frequency you opt for. The property we’re moving to does not have a meter. Ive had…
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Thames Water Meter - Estimated Readings
Hi. I moved into a rented 1 bed flat on 30/06/21. I assumed the property did not have a meter as it wasn’t mentioned by the agency or landlord when we moved in. I contacted thames water to let them know I had moved in and waited for the first bill. The agency have mentioned since that they were aware of the meters…
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Question About Anglia Water Bills
If the previous occupant of the property owes money to Anglia Water ( £3000) would the new occupants have to pay for the bill? If you say No then how will Anglia Water get that money back if the previous occupants have left the country?
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Northumbrian Water Email Help Please
I moved house July 2020. January 2021 got my first “bill” from Northumbrian Water for £290. That’s for 6 months. Two people. They’re not taking phone calls so I had to speak to them on messenger. 123m3 water used. The first check Northumbrian Water told me to do is to take a meter reading every day at the same time for 7…
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How much does it cost using this type of boiler?
I think this is just a normal boiler, fitted in newly.
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Rights to a water meter
I am a local councillor working on behalf of residents of a mobile home park. Their water is metered at the boundary, the bill looks to be split equally amongst all the homes. Many of these are private, with the local district council the land owner, who pay to have Chorus Homes mange it for them. They have applied for…
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Prince increase differences between metered and unmetered water: Grossly unfair
Not sure if anyone else has come across this but I have just discovered on the Severn Trent website that the price increase for unmetered water is far higher than for metered water. Cut and paste from my account on their website: Unmetered 2021-22 Please be aware the following charges differ depending on the rateable value…
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Haven't had a bill in 20 months.
Hi all, Can someone please give me some advise? I moved into a new build house Jan 2021. The first thing I did was contact all the utility companies to set up direct debits. All good until I contacted Thames Water and I was told my house didn't exist. I was told to call back in a few weeks which I did only to be told the…
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OVO
Just switched back to OVO since their latest tariffs are now comparable with other large suppliers and my previous experience was of excellent customer service. Very disappointed that latest customer service is poor. Gave me three separate dates for my Smart Meter (which they installed originally)to be connected and…
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Thames Water bill high- no sign of leak, suggestions?
Good morning all I've recently moved into a flat with a water meter, having spent my past years in unmetered houses, so this is all a bit new to me. I've been taking meter readings and they seem unusually high. There's myself & my partner in the flat- he works from home and I am out all day. We don't have a dishwasher, use…
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Lead pipe replacement scheme
I’ve been told about a ‘lead pipe replacement scheme’ to replace a lead pipe on my property (mains to house). there is plenty of talk of a lead pipe replacement scheme amongst google search results but it appears to be something the homeowner would pay for. Am I along the right lines here? Many Thanks
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Default not showing Credit Report
I hope someone can advise. My previous landlord without my knowledge changed the water bill to my name. I got to know about this last week (Because of a tenant currently living there). The bill is from OCT 2020 and the letter is dated MAY 2021 from a debt collection agency stating that I have to pay the bills from JAN 2020…
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Southern Water D Debits
Southern water has set my direct debits on usage
of about 35% more than my average usage. Anyone else notice this?
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Social housing tenants in Thames Water area may be entitled to refunds
I haven't seen much publicity about this court case anywhere, so many of the c.375,000 social housing tenants and ex-tenants in the Thames Water area who are affected probably aren't aware that they're entitled to refunds from their council or housing association landlords, after they made agreements with Thames Water in…
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Shared supply after meter in block of flat
Hi, I have been living in the same flat for many years. I was always a bit surprised by the water bills, as I am fairly careful with water. Fairly recently, Thames Water had to replace my meter and they installed a smart meter, reporting usage every day. I went away for several days, and meter was still reporting up to 250…
