Never been billed

GF2

I moved into a new build almost 4 years ago now and contacted the area water provider to let them know. They told me they didn’t provide my water and I forgot about it and didn’t pursue this any further. I’m just wondering where I stand with this. At some point am I going to get a bill for 4 years worth of water? Is this my fault or theirs? Thank you. 

Sandtree

GF2 said:

I moved into a new build almost 4 years ago now and contacted the area water provider to let them know. They told me they didn’t provide my water and I forgot about it and didn’t pursue this any further. I’m just wondering where I stand with this. At some point am I going to get a bill for 4 years worth of water? Is this my fault or theirs? Thank you. 

House flat or ? Freehold or leasehold?

The last two flats we've been in the freeholder pays a metered bill for the whole building and its then recharged via the service charge. Didnt realise this with the first one and the water company didnt seem to either but had problems setting things up, they said theyd get back to me and didnt hear again so asked the landlord and he said.

Actually on our current flat we just got an over £750 per flat rebate from the water company for overbilling... only been there for 3 years so clearly most of that wasnt really ours but you win and lose on service charges.

GF2

Thank you for your reply! It’s a leasehold flat. I’ve just checked my service charge sheet and there’s nothing on there for water. I’m scared to ask the provider incase it lands me with a huge bull! 

QrizB

GF2 said:

I moved into a new build almost 4 years ago now and contacted the area water provider to let them know. They told me they didn’t provide my water and I forgot about it and didn’t pursue this any further. I’m just wondering where I stand with this. At some point am I going to get a bill for 4 years worth of water? Is this my fault or theirs? Thank you. 

A 4-year-old new-build should have been fitted with water meter(s) from the start. Do you have a meter specific to your flat?

GF2

QrizB said:

GF2 said:

I moved into a new build almost 4 years ago now and contacted the area water provider to let them know. They told me they didn’t provide my water and I forgot about it and didn’t pursue this any further. I’m just wondering where I stand with this. At some point am I going to get a bill for 4 years worth of water? Is this my fault or theirs? Thank you. 

A 4-year-old new-build should have been fitted with water meter(s) from the start. Do you have a meter specific to your flat?

Yeah I have a water meter I just have no idea who’s paying for the water 

Robin9

Can you read the meter  - when installed it will have read 0000.0     Then its time for some simple sums - that will give you some indication of what you owe (that will be the local Water Co - Severn Trent for example.

GF2

Robin9 said:

Can you read the meter  - when installed it will have read 0000.0     Then its time for some simple sums - that will give you some indication of what you owe (that will be the local Water Co - Severn Trent for example.

Yeah I can get into the cupboard. Do you know how I’d work it out? I’m useless haha

QrizB

The meter should be measuring in cubic metres. Each cubic metre will be charged for supply and sewerage. As a very rough guide it will total around £2 per cubic metre but it does vary considerably by company. There will also be a daily standing charge (edit to add: mine is about 30p/day total).

GF2

QrizB said:

The meter should be measuring in cubic metres. Each cubic metre will be charged for supply and sewerage. As a very rough guide it will total around £2 per cubic metre but it does vary considerably by company. There will also be a daily standing charge.

Thank you so much !

Cardew

It is quite common for water companies to be unaware of new build properties(for billing purposes) until some time after their completion.

Do you know if other flat owners are paying for their water?

You will eventually get a bill for the whole amount; although you will normally have time to pay over a year or two.

emmajones1976

Surely you have been setting aside a sum every month for when a bill finally arrives?