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Fair play
Hi we are all aware that we can change energy suppliers when ever we like but apparently we are stuck with our water company After switching to a water meter a couple of years ago I saved quite a bit of money as you watch what your doing when you can see the dial on the meter going round all was fine untill last summer…
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Water supply: can anyone help?
Hi all, FTB here. Our building survey has flagged an issue with the cold water tap in the kitchen, namely that it's connected to the cistern and not the mains. There's no quote for this work on the report, so I'm wondering if anyone here knows how much it would be to put right? Is it a major issue or a relatively quick…
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Affinity Water fitting water meters
This morning I got a letter from Affinity Water stating that they will be fitting a water meter within the next few months and my household will be automatically switched to metered billing within two years. My bill is currently around £430 per year, not sure if it’ll increase much as a result (me and two teens and a…
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Why Yorksire water dont charege surface water to some people
I live in a property in Yorkshire and I don't pay surface water. I used to live in another property and I was charged. These are similar properties so I beleive I should not have been charged before. Does this make ay sence?
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No water meter but almost a 95% price increase?
Wondering if anyone can help? We moved in to our home in Feb 2020, being paying £23.72 a month for water&sewage. Got my 21/22 bill yesterday saying it's going up to just shy of £45 a month, no explanation, nothing. We aren't on a meter. Only thing I can think of us the council moved us from band A to band B. Any help…
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Charged for empty property with no usage
I have been charged by United Utilities full rateable value bills when my property is empty and the water is off at the stop !!!!!! hence no usage? Has anyone managed to obtain a refund. I have now had a water meter installed which brings the cost down but I’m still paying for an empty property!
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Usage in Litres are
Our household consists of 2 people in a 4bed house and we use 511lts/day, but Northumbrian Water say that Similar households to ours use 143lts/day and the Money Advice Service say 110lts/ day. My question is, are the Northumbrian Water and Money Advice Service figures realistic and is our usage really about 4 times normal?
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CCJ dispute
Hoping someone can give some guidance on this please. I recently moved in with my partner. She unfortunately had a CCJ against her through unpaid water bills. She wanted to make amends for their past and approached the water company to find out more about the CCJ via online chat. The water company advised that £1,300 was…
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Has anyone had a water meter fitted and found they actually paid less on their bill?
Hi all Just curious, we are due to have a water meter fitted, am current just paying a fixed amount each month Has anyone actually experienced making a saving and not making any major lifestyle changes by having a meter as everyone I have spoken to have said their bills have risen...some substantially Thanks
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Yorkshire Water - how much will I pay?
I am moving from London to Leeds via a short stay at parents. I was responsible for bills in London and I’m almost certain I could go on Thames Water website and get an estimation for what my bill would probably be (no meter). Now I’m moving to Leeds I have no idea what the standard water bill is / will be. I have scrolled…
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Thames Water and vulnerable person
I work in mental health. I have a client who is distressed as she has
received a debt recovery letter for her water bill from an agency – arrears are
£559.33. My client is vulnerable with mental and physical health needs and lives on benefits. She said she used to pay her
water bill weekly through her rent (about £4…
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Sewerage bill
I have received my new annual water bill. I have been receiving water bill's since 2002 but I wasn't aware that the water provider did not charge for sewerage. The water bill tells me that I will get a sewerage bill from another company but I haven't. Am I liable for 19 years of sewerage Bill's?
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Southern Water
Hello, I'm wondering if anyone can help, for the past year I have had an issue with Southern Water, I have always had a monthly direct debit with them, six months ago I started getting texts saying I wasn't paying my monthly bills and to contact them, on contacting them it transpired the address was wrong and I was paying…
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Utilities bills help! FTB
Hi I’m a FTB so any help would be greatly appreciated! We’ve just completed on a house today and we’re not quite sure how the utility side works. We both lived with parents before so have never had a bill. The vendor actually came over to show us how things work but when I asked him about which companies he was with, he…
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Sewage backflow
Hi, I need some advice as the contractor is refusing to continue work as they believe it is my responsibility. I'm the start of the run for the sewage and a month ago my neighbour had a blockage as a result it caused mine to block. I call themes water to get this cleared and explained it's 1935 property, which they agreed…
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Do I NEED to sign up for a water account?
Hi. Just moved into a new property. Last week I received a letter from Thames Water, it was addressed to “the occupier”. It asked me to register for an account with them. My question is, what would happen if I don’t? Is this like the tv license thing where as long as an account isn’t registered to a property then they’ll…
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Water meters - pros and cons?
Does anyone have any experience or advice on whether gettnig a water meter might save money or not? I have a natural reluctance against the idea in case my billis astronomical, but this is emotion not fact. Anyone help?
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Estimating bill for one bed flat.
Using the usage calculator on the providers website usage came out at 44m3 a year for metered water + sewerage, and they advised me direct on the best tariff which will work out at £20 monthly. For a one bed flat, no bath. However I currently live in a 3 bed semi, with bath, using that calculator comes out at 82m3 when in…
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Does water meter bill replace Wastewater charge as well?
I have been considering a water meter (or at least the 2 year 'trial' option) and have just got my annual statement from UU Current UU bill shows annually it will be £352.79* total of fixed + standing charge for Fresh Water and £442.52 fixed cost for Wastewater. If I got a water meter then would this only…
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Rateable Value - Converted maisonnette
Speaking with colleagues about bills, I recently realized that my water bill was really really high. For background story, I converted two flats into a maisonnette 20 years ago and never questioned the water bill. Turns out I am paying 3 times more than my neighbours who have the whole house/3 floors!!! TW explained to me…
