We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Thames Water delaying water meter
SW4_MSE
Posts: 1 Newbie
in Water bills
Thames Water installed our water meter in January 2022, but it still hasn't been activated. I contact them every 1-2 months and they tell me someone will be in touch in 10 working days but nothing has happened. The consumer council for water bill estimator suggests we could be saving £300+ a year by switching to a meter - how can I force Thames Water to activate the meter? Is there any recourse for compensation?
Thanks!
Thanks!
0
Comments
-
To be clear, are they still charging you (and you're still paying) for RV?0
-
Two things to do
1) Read your meter and give the reading on line - that will generate a new bill (and refund)
2) Follow their complaints procedure - don't bother with CS
Never pay on an estimated bill. Always read and understand your bill0 -
If the meter has been installed, then what activation does it need?Life in the slow lane0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.9K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.2K Spending & Discounts
- 247K Work, Benefits & Business
- 603.6K Mortgages, Homes & Bills
- 178.3K Life & Family
- 261.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards