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Thames Water
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baser999
Posts: 1,242 Forumite
Text message received saying to “be ready to boss your 2023 bill when it arrives . . . . “ I’ve been asked to activate my online account via a link and I’ve been given an account number. That link takes me to what appears to be a legitimate TW site and invites me to set up an account providing my email address, surname and that account number. I cannot recall ever having an online account with TW before.
Searching here I’ve found posts from 2020 and it seems this is likely to be genuine.
Anyone else received such a text?
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I would try going into the site via googling TW not using a link. Just to be sure.
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If you don't trust it, and want an online account, then just go to the main TW site via this link.
https://www.thameswater.co.uk/help/account-and-billing/your-online-account
No free lunch, and no free laptop
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Already set up account via TW site, rather than the link, although it did look genuine0
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