Thames Water meters

6 Posts

in Water bills
Is anyone else being hounded by TW for a meter to be installed?
Letter, emails and texts being received and also threats in the emails about higher charges being imposed if a meter is not installed.
Is this a legal requirement?
Can the legally increase the water prices just because we have not agreed to a meter?
Everything we have heard is about how meters have caused friends and families bills to increase significantly.
With a new baby on the way, we certainly do not want any bills increasing.
Letter, emails and texts being received and also threats in the emails about higher charges being imposed if a meter is not installed.
Is this a legal requirement?
Can the legally increase the water prices just because we have not agreed to a meter?
Everything we have heard is about how meters have caused friends and families bills to increase significantly.
With a new baby on the way, we certainly do not want any bills increasing.
0
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Replies
'Can a water company insist on the installation of a water meter?
In practice, a water company can install a water meter and charge on that basis, if the household customer:
Does this mean there is compulsory metering in some parts of the country?
No water company is required to introduce universal metering. The legislation simply gives water companies the power to choose to use metering as a way of managing water resources in their area.
Which areas are classified as in “serious water stress”?
The water company water stress designations were updated in July 2013, using evidence for determining the level of water stress for areas in England and Wales. The following water company areas were classified as areas of serious water stress by the Environment Agency and Natural Resources Wales (2013 classifications):
Can a water company insist on a smart meter?
It is at the discretion of the water company to decide which type of meter it proposes to use (e.g. whether it is a smart meter).
Can a customer refuse to have a water meter?
If one of more of the conditions for metering outlined above applies to a customer, the water company can install a meter and charge on that basis. A customer cannot refuse a meter in these circumstances nor object to the type of meter (for example a smart meter).'