Help needed

Hi everybody,
I am looking for a little bit of advice from people who might be able to help me. Whilst doing my checks of all my incomings, outgoings etc I noticed I had not paid a water bill for the previous year from severn trent, upon closer inspection it appears I hadnt been billed for the year before that aswell! I am completly shocked that I had managed to let this slip as I usually keep on top of all my bills and I obviously assumed that this payment had been made as it had been in previous years before that via direct debit. I have received zero letters from severn trent requesting payment as i would have responded to the requests with prompt payment. I am now a little worried how I approach them as i do not want to face any legal reprocussions from this. Any help would be appreciated.


  • Cardew
    Cardew Posts: 29,036 Forumite
    Name Dropper First Anniversary First Post Rampant Recycler
    Welcome to the forum.
    How long have you been in the property? have you paid any water bill?
    A water company does not know if a property is occupied unless they are informed of that fact.
    If you contact them and ask for a bill, they will simply send you one.
  • I've lived in the property 5 years in october and I paid twice a year for the first 3 years, I never cancelled the direct debit and i havent received any correspondence from them to say I owe them money so i was a little unsure. I'll give them a ring tomorrow to check what has happend. Thanks for your help.
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