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Flight Refunds
Hi, I'm hoping everyone here can help me figure out how to get my money back for flights that I couldn't take in April 2020 due to government issued covid restrictions banning international travel. I booked the tickets with Trip.com flying from Edinburgh via Paris to Mexico City, with Aeromexico. Initially Aeromexico…
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Unable to use disruption voucher as EasyJet has removed the space where you put the code.
Last year I bought tickets to fly with EasyJet but the flight was cancelled to Turkey, it was over £2K. No problem, I opted for the disruption vouchers. I have since managed to use some of the vouchers on a holiday to Puglia but there is still about £1000 still left to use. I am now trying to buy new flights before the end…
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Beware of valid covid pass which won't be accepted
My son has had 2 vaccinations but no booster. His covid pass for travel says valid until 2023,but Europe insists the last dose was within 270 days, so its not valid from September. This is very confusing and I can see people travelling with a valid QR code, but bei g refused entry!
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Ryanair - Covid docs even though restrictions lifted (Norway)?
Hi. I am travelling
to Norway next week with my kids with Ryanair. There are currently
no covid entry requirements for mainland Norway (Svalbard has different rules,
but we’re not going there). I checked in
online today and the Ryanair app is asking for covid passport to be uploaded.
Is this mandatory? Or is it a generic…
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Refund from teletext holidays
Hi all. Is anyone else still waiting for a refund from a teletext holiday that was cancelled due to covid ? Me and my partner were meant to go to Cancun last September but it was unfortunately cancelled. We have been passed from pillar to post by what was teletext then truly travel plus the TTA and also the bank. If anyone…
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Canary Islands 15 Year Old Antigen Advice (Do you need the consultation option)
So we're going away next Sunday to Tenerife. it's been over 5 years since our last family holiday and due o it being a very difficult year we're all looking forward to it. But the COVID rules are making me pretty anxious and doubting myself. So apologies if been asked before. Both my wife and I have had 2 doses and the…
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Floght cancelled, reroute with another carrier?
BA cancelled our flights from Gatwick to Jamaica in November and have withdrawn the route. I want them to find and reroute us on the most suitable option for us and I have identified a suitable alternative. Virgin flights on the same dates albeit from Heathrow. There are no BA flights on the same day and I have a hotel…
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TUI flight cancelled
Hi My recent Tui flight from Corfu to Aberdeen was due to depart 22:15 on Friday 22nd July. The flight was initially delayed to 23:00 and then 01:00. We were asked to go to gate at 12:30am. We got as far as boarding the plane when we were informed the cabin crew and pilot cannot fly to Aberdeen now as it would take them…
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MSE News: BA passenger wins battle for cash refund after successfully taking the airline to court
A MoneySaver has successfully taken British Airways to the small claims court and been awarded £300 after disputing the airline's decision to issue vouchers instead of a cash refund for flights cancelled due to the pandemic... Read the full story: 'British Airways passenger wins battle for cash refund after successfully…
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France antigen test - supervised a requirement?
Hello all I am due to travel to France this weekend and looking at an antigen test. I've seen various companies offering both supervised and unsupervised tests, both with travel certificates included. Can anyone who's been there recently confirm if an unsupervised test is sufficient? (It's double the price and I'm having…
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Travel restrictions for Germany
Hi there We're contemplating a week or more in Germany, particularly in the Black Forest in the next month or so. I was looking at a hotel and it had something on it's website about bookings were for those who had essential travel only. This was only visible on the actual hotel site, not on booking.com. So I didn't know if…
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Travel to Spain - 270 day since last vaccination rule
Am I correct in thinking that the rule whereby you require to have had your most recent Covid jab within 270 of travel into Spain no longer applies ?Slipped under my radar. If you are fully vaccinated you are good to go ?
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Travel Insurance Start Date Adjustment
I purchased a single trip policy for our family holiday earlier in the year. We got the call from the airline a few weeks ago saying our outbound flight was cancelled but we were able to rebook to depart one day earlier, so crisis averted..... I called the insurance company today to ask that I bring the policy start date…
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Santander Zero Credit Card
My wife and I have just been sent 2 new Santander Zero Credit Cards to replace our other ones that have gone out of date. I checked on line and read that they have been discontinued so we phoned Santander and they confirmed they still valid to use. They did used to be on the list of best value cards for use abroad but I…
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Unvaccinated travel to Spain help!!
Hi sorry this has probably been asked a thousand times. Scenario..16 year old only received one vaccination traveling to Spain. Can he travel with fit to fly antigen test as opposed to PCR? thanks to all you clever people 😃
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Randox PCR test - is the website working?
Hi, I'm trying to order a pre-departure Covid home-test for my 5 year old using the Randox website but it's just not allowing me to do so as the country drop-down on the billing address page doesn't seem to work. I tried on my mobile, two different browsers, incognito mode, no luck. The discount code mentioned on the MSE…
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Flight cancellation
Booked a package holiday with Blue Sea Holidays - Outbound flight Wizzair cancelled after check in due to pilot being ill, no alternate flights available with Wizzair for the whole week, so made a separate booking with easy jet ( arrived 12 hours later than original time and from a different airport ) but finished holiday.…
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Flight compensation
Can anyone help,I applied for compensation for me self & my husband for a cancelled flight from Vueling,they paid mine but not my husbands,& despite sending the an email they have failed to pay out or reply
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How long are people waiting for travel insurance claims at the moment?
I put in a Covid related claim in May and was told it would take up to 30 days for them to review everything and not to contact them as it might cause further delays. I've not heard anything since and it's been about 8 weeks now. Is it worth chasing them up yet to see if anything's wrong or is this just standard at the…
