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Travel Lodge Refund
Has anyone received a refund for a stay booked under the flexirate. I staid at a hotel in Glasgow for 5 nights as my husband was airlifted to The Queen Elizabeth hospital. As I was unsure of the length of his admission, I kept extending my stay until he was discharged. I had booked to stay over on the Friday night 1st…
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Easyjet require FFP2 mask for Italy
I fly 0620 Tuesday and just had a text from Easyjet saying I need a FFP2 mask to fly and that surgical or cloth masks are not acceptable. V poor giving short notice on a bank holiday weekend. Been to Tesco pharmacy and coop and neither have them, Tesco even said they had no idea where I'd get one, probably have to spend a…
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Flight brought forwards
Hello Ryanair brought our flights forward by over 11 hours such that the new time was 0555. We were not prepared to disrupt our weekend away in Austria to get up in the middle of the night and lose a days time. In Dec 2021 the EU courts ruled that such action should mean that the carrier has to provide an alternative…
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So annoyed with Airbnb
We have been having an ongoing message dispute with Airbnb for the last few months, this was my last attempt I started before the weekend, this is what I sent them regarding a cancelled booking because of coronavirus. Email from Airbnb 8th May 2020 “a travel credit for £153.59 will be waiting for you, we
look forward to…
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What do I do with my COVID ID Cert
I've been booked on a flight (late June) to Portugal via easyJet (Belfast) and home again via Aer Lingus (Dublin) I've downloaded my COVID ID Certificate. It just seems to be a PDF with the dates of my vaccinations (3) and barcodes. What do I do with it? Is that it, just show this at the airport, do I have to download it…
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Fit to fly PCR testing in Southampton / travel to Germany
Can anyone advise on the best value place to get a fit to fly pcr test within 48 hours for a flight to Germany? Looking for somewhere in Southampton or Eastleigh. I'm not sure which companies to trust. Bonus points for any other info on the guidance and regulations as I'm very confused what tests are acceptable or not. I'm…
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Travel Insurance want medical proof of infection
Hi, as all the NHS testing centres have closed, How do we provide proof to my travel insurers that someone has Covid and can't go on holiday? They are looking for a certificate from a medically registered person. The LFT my husband did and registered today won't do. I can't see my GP agreeing to have an infected person…
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Positive - Trip to Spain Planned
This morning I woke with the sniffles and was due to go to a meeting for work so I did an LFT test. I was certain that I was fine, but did the test so that I could say I was fine if anyone asked about having the sniffles. Anyway, the test returned positive so I am not going to the meeting. The rules seem rather vague no on…
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EasyJet Flight Vouchers
Hello everyone, I am seeking some advice after being left feeling ripped
off by EasyJet's Customer Services. Due to the Corona Virus pandemic, I have had two EasyJet flights canceled. For these flights, I was offered a flight voucher which I can use at
a later date. At the time I thought this was reasonable, and accepted…
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Travel to Spain
My
partner and I are traveling to Spain for a holiday from 15th July to
the 25th July. We will both be 53 years old. We
are both fully vaccinated and boosted however it will have been over 270 days
since my partner received her booster. (my partner is a key worker so had her booster early) I
remain confused about whether…
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Different Names on passport & covid passport
Hi, I am flying to Italy on 3 June 2022, my passport is in my married name but both my vaccinations are in my maiden name as I haven't changed names with doctors. Is this going to be a problem? Thank you Kerry
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Email from Lastminute.com asking for my bank details to make a refund
I had flights to Berlin cancelled in April due to CV19. I followed the refund procedure with Lastminute.com and requested a cash refund (strange as they deducted an amount for that option but inflated the amount had I chosen vouchers!) I waited and waited and had confirmation my refund request had been accepted and would…
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Successful AMEX Section 75 claim
I wanted to describe my success at a S75 claim I initiated and won against American Express. In March 2020 we flew out from London to Islamabad on BA. The tickets were purchased via my Amex card. Whilst on our holiday, COVID hit and our return flight got cancelled. I contacted BA for advice and they re-routed us on to a…
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ADVICE ON HOW TO DEAL WITH BRITISH AIRWAYS
My partner and I booked a cruise for Japan for his 60th birthday and we booked flights seperately with British Airways. Cruise company has informed us that they are cancelling all cruises to Japan due to uncertainty with Covid and are offering to refund our monies or to rebook for 2023. I contacted British Airways…
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Rick master sending me in circles
On 19 December 2019 I booked 3 tickets via Ticket master to watch the Killers band at mullahide castle at the price of £231.15 for my daughters 30th birthday in June 2020. This was cancelled and carried over for two years running due to Covid . Bythe third year I had other plans and requested to cancel my ticket only.…
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Ticketmaster sending me in circles
On 19 December 2019 I booked 3 tickets via Ticket master to watch the Killers band at mullahide castle at the price of £231.15 for my daughters 30th birthday in June 2020. This was cancelled and carried over for two years running due to Covid . Bythe third year I had other plans and requested to cancel my ticket only.…
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Foreign currency unused due to COVId illness
Cancelled trip to Budapest due to testing +ve to COVId and being unwell . Now have £700 worth of Hungarian currency which I need to exchange for GBP or USD. Any advice most welcome
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Scotland to drop face mask requirements
This is being reported in the news as here: https://news.sky.com/story/covid-scotland-to-drop-legal-requirement-to-wear-face-masks-in-certain-settings-on-phased-basis-12578267 Nothing official though on the Scottish Government site which has not been updated since 1st April. probably worth waiting for the official update…
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Requirements for Entry to Croatia
My wife and our child are going to Croatia in may, we have both been fully vaccinated (she has had the booster) and believe that we can enter the county under the NHS covid pass and I believe I read this also counts as an EU digital certificate, in any case Croatia apparently accept most certificates, which you can produce…
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Spain travel locator form
So, am I correct in interpreting the rules as being you don't actually need one of those now IF you have a UK Covid digital vaccination status passport on your phone app??