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Easyjet flight cancellations and their loopholes for getting out of paying compensation
We got our Sunday 10th April flight from Edin to Nice cancelled 2hours before check-in (we were on our way to the airport). We contacted them straight away and tried to get alternative flights that day or the following day - as we were choosing alternative flights they were also getting cancelled, the only flights they…
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Packaged holiday via Tui, flights cancelled but am I due a compensation?
We have booked a dream packaged holiday with TUI to Mauritius. It was suppose to be our honeymoon too! Exactly 7 days before we are due to fly TUI send me an email saying that one of our connection flights were cancelled and if I don't pay £2000 for the new flights then they will cancel the holiday. Flights would have been…
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Covid19 cancellation cover if friend goes down with Covid19
My daughter is planning to go on holiday for 2 weeks with a female friend to the Greek Islands this summer. I have been perusing the comparison websites to give her some guidance on how to narrow down the choice of cover to meet her needs. One issue I have noticed so far is that the insurance policies I have seen so far do…
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Ryanair Charge Back
I have a Ryanair flight booked to Spain at end of July 2022, nearly £300 return, by chance I've gone on to the booking to find an additional charge of £59 due to a charge back in March 2020 when I had to return from Spain urgently at the Covid lockdown and claimed via my bank card. Ryanair take your booking and payment and…
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Lux Tripper Refund
Hi Everyone - my first time posting in this forum so I'm hoping someone might be able to help / offer some advice! We got married last year, and had booked a honeymoon through luxury travel company Lux Tripper to Bali - flights and accommodation. We were in a payment plan with them, but once COVID-19 hit we paused the…
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Am I entitled to refund of Musc festival ticket as I've got covid?
This query is actually on behalf of my dh who was due to go to the festival tomorrow but has tested + today. The festival rules state that he's NOT allowed to attend with covid, and anyone they learn has covid will be removed from the festival, yet there's no refunds available unless the event is cancelled. (Ok he wouldnt…
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Claiming Money back from Easyjet flights only.
I found that since April I could not get my money back for Flight to and from Berlin.In the end my husband said just except vouchers.So we went to to claim vouchers for flights.We were given 2 options flights for later or cash.We had not previously ventured into looking into the vouchers in case they gave them to us for…
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UK trip insurer wants certified PCR for possible claim - how?
We have a large family holiday booked and our insurer AIG says it covers Covid claims but online advice suggest they’d require a certified PCR. NHS no longer performing these and I can’t see if you have symptoms Boots or other provider would want you in their premises, even if you were prepared to go. What am I missing?…
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Covid travel home at end of holiday?
I worry about everything, but can control this by having
plans to deal with anything that arises. However, I can’t see a practical solution to the following possible covid
holiday situation: I’m going on a cruise in 3 weeks’ time. Have insurance so no problem if covid were
to develop while on ship – isolate in cabin.…
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Flying to spain in a few weeks husband has tested positive for covid - insurance questions
We are flying to spain in a few weeks and hubby has currently tested positive 3 days ago after having symptoms for 2 days prior. My worry is this could spread to other members of the family and someone will still test positive when we are due to go. Our holiday is a villa booked via booking.com which is non refundable now.…
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Covid Pass Confusion
Is anyone able to shed any light on the covid 19 pass all seems very confusing. Due to travel to the Canary Islands first week in August 🤞. I am fully vaccinated and had a booster mid November. The confusion lies in having had covid in February this year and the gov.uk website mentions needing a covid recovery pass? Anyone…
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Alpharooms fraud. Please help
Alpharooms cancelled holidays during Covid without consent of the customer and has kept everyone's money. They are due everyone thousands and noone is helping us while we get fobbed off with Truley Travel who are supposed to be dealing with it. We are all on a Facebook page"Alpharooms refund help and advice"..trying to get…
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Am I able to get a refund from Ryan Air if I catch Covid?
If I catch covid before I go away will Ryan air refund me? I have travel insurance but my understanding is that they will not pay out if Ryan air offer a voucher. WE have 4 flights booked for the family and are restricted due to time off at work and kids being back at uni etc so will be unlikely we will be able to use a…
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Trying to get money back from an event
Hi. We had a motorbike track week in Portugal book in 2020 which obviously got cancelled. It was re-booked for 2021 which was cancelled again and each time they only gave vouchers and wouldn’t refund cash hence why we re-booked. Didn’t want to book aboard again so they agreed we could book track days in uk. Booked a track…
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STA Travel - no way to get my 20k back after 2 years of work
hey everyone in 2019 I booked a once in a lifetime trip for my family to travel the world costing us 20K - we had saved a long time for this - We booked with STA and also took out their insureance - I paid via bank transfer as the amount was too big to put on any of my credit cards. Well you know what happened! The ticket…
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Cancelling Covid test for refund (Medicspot)
I ordered 5 rapid Covid tests with online observation for an upcoming trip to the USA - which we no longer need due to change in testing requirements. Medicspot have indicated that 'medical devices' are not covered by the same consumer rights as other online purchases, so we can't return for refund under the 'cooling off…
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BA's Book with Confidence Policy has Ended
Just in case people were unaware any bookings made from 8th June this week are no longer covered by the above. Bookings made prior to this date for Flights or Holidays are still covered by it's generous amendment/cancellation terms. Back to fees for any subsequent changes - good while it lasted !!
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Banned from booking with EasyJet
Hello! I’m wondering if anyone else has been covertly banned from booking with EasyJet for claiming a refund via their credit company? This has happened to me because I claimed a refund via credit card company last year after no Joy from EasyJet. I say ‘covertly’ because I booked flights 2months ago, got confirmation…
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Holiday percentage
Hi a relative missed a deadline to cancel an holiday due to family bereavement and TUI have explained their policy is only 70% of money is refundable. The full cost was £3300 and they have now refunded £2300 with the remaining non refundable, I am wondering could they have asked TUI for a credit note for this or have they…
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Correct Test For Entry To Spain.
Spain is now allowing the unvaxxed into the country as long as they produce a negative test 24hrs prior to travel, there seems to be a wide variation of prices and types of test available can anyone confirm what is actually acceptable?
