Randox PCR test - is the website working?

K_S
K_S Posts: 6,869 Forumite
1,000 Posts Fourth Anniversary Photogenic Name Dropper
edited 20 July 2022 at 8:15AM in Coronavirus travel help & info
Hi, I'm trying to order a pre-departure Covid home-test for my 5 year old using the Randox website but it's just not allowing me to do so as the country drop-down on the billing address page doesn't seem to work. I tried on my mobile, two different browsers, incognito mode, no luck. The discount code mentioned on the MSE page isn't working either, but that's only a secondary concern at the moment.

I was hoping someone could check and see if they're having the same issue with the country dropdown in the billing-address page?

It's the 'PCR - Test at home UK' one on the page here https://covid.randox.com/pre-departure/

Thanks!

I am a Mortgage Adviser - You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. 

PLEASE DO NOT SEND PMs asking for one-to-one-advice, or representation.

Comments

  • Etch
    Etch Posts: 895 Forumite
    Part of the Furniture 10 Posts Name Dropper
    Under 'Please select a pickup location' the Country drop-down is set to 'GB' and is greyed out, but then I would expect that for a Click & Collect in the UK. Entering a UK town or postcode didn't work initially (map stayed grey) but after a bit of playing around (including clear Basket, visiting Products, Find Nearest Dropbox) it seems to work now (with 'GB' still greyed out).
  • K_S
    K_S Posts: 6,869 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    Sorry, I should have mentioned that I'd picked the delivery option.

    It's working fine now, apparently they had turned it 'off' until they could confirm availability of kits this morning.

    I am a Mortgage Adviser - You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. 

    PLEASE DO NOT SEND PMs asking for one-to-one-advice, or representation.

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