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MSE News: CONFIRMED - OFT gives up bank charges battle
This is the discussion thread for the following MSE News Story: "The decision is a massive blow to thousands of consumers hit with fees for exceeding their overdraft limit who had hoped to reclaim their cash ..." Read the full story: OFT gives up bank charges battle Also see Martin's editorial comment: The fight's not over
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Sainsburys bank account
Hi, I recently closed my Sainsburys Bank accounts (x2) and on the back of the statments it says: Important information about compensation arrangements. this account is eligible for compensation under the FSCS. What does this mean, and should I do something?? Many thanks
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Natwest - First reply to initial request
Hi All, New to the forum - but hope you can help. I recently contacted Natwest using the MSE advice and requested information of all charges on my account, enclosing the fee of £10. I received a reply yesterday requesting/ stating the following. 1: My signature does not match their records (I need to go into a branch with…
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Natwest Advantage Gold Claim rejected
I rang Natwest complaints last Friday regarding misselling on this account. We had the account since 2002. Originally sold as only privileged customers could get it. I was aware of the free travel insurance and mobile phone insurance most. During that time my daughter lost her phone, tried to claim but was told I needed to…
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Santander/New Day cards
Hi. We've discovered mum has had a House of Fraser store card for years and has been paying PPI. She contacted New Day who told her to contact Santander, who advised that the claim letter should be addressed to Santander instead of New Day. We reissued the letter and have now been told by Santander that we must contact New…
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£2500+ Bank Fees To Try Reclaim From Santander
Hello, I do hope i'm posting this in the correct place! After reading the article on trying to reclaim bank charges (I tried to add url but it wouldn't let me), I thought it was definitely worth a try. Upon researching into peoples successes, it seems Santander are probably the least likely to give you your fees back, and…
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Making a ppi claim without details.
Is this possible ? I've read threads where people are sketchy on there details, but I have no statements, account/policy numbers, dates of when agreement commenced or finished. All I basically have is my personal information, addresses where I lived at the time and who lenders were. Was almost tempted to contact a ppi…
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Deceased persons' bank charge reclaim?
My father passed away a year ago. I have just been going through his bank statements, and have found that he was being charged £17 per month for a Platinum account. These date from around 2008-2011. Am i able to claim these charges back. Thanks
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Reclaiming PPI on old cards
Hi folks :) Been a long time! Sorry if this is a long post, but please bear with me! Hopefully you can help me out. I know Martin's guide is pretty comprehensive, but I'm still managing to get myself confused! I have had three credit cards in my time, one of which was closed several years ago and two of which are still…
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I've tried DIY but :-(
I've contacted several providers that both my husband and I have had loans/mortgages with over the years and they have ALL come back as too far back or account not known, the details are definitely correct. What next?
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Unfair relationship claim
Hello Does anyone know how I go about claiming for a Unfair relationship? I have been contacted by first target who say I have a case and they can do the claim for me but they want 40% commission!! I told them what they could do with there offer as I would never pay 40% commission and just claim it myself. They have…
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Barclays Additions - daily overdraft fee on free account?
Hi, My husband submitted a claim and has received the questionnaire. Plus, a letter saying they will change the account to a non-fee paying account and 'This also means that although your overdraft limit will not change, the first £250.00 of your overdraft will no longer be fee free. You will instead pay a daily fee,…
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Egg Moneyworld Mastercard PPI
I had an egg moneyworld Mastercard account which I'd like to check for PPI. The card was cut up. The most recent correspondence I have is from 3 May 2011 with a 16 digit customer Reference. I checked the 16 digit ref No: with Barclays with no results. They told me anything more than 5 years may not be 'on their system' and…
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Names of credit card help please
HI i used to have a Goldfish card buti can't remember the names of any others i had but if i see a list it may jog my memory. Thanks
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Reclaim Barcays Premier Charges
Hi, Help and advice required :) Just been told on the phone by a Barclays Bank employee that as my Barclays Additions account in the 1990's was upgraded by them to a Barclays Premier account in 2001, my claim against them for any packaged bank products ended from the point they upgraded me! They have just sent me a cheque…
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Barclays Additions Refund Refused
Hi, Long story short, I have had Additions since 2010. In that time I have used the breakdown cover once and registered various phones under the insurance. I recently dropped my iPad and had it repaired via Lifestyle Services Group. They have repaired the iPad with a counterfeit screen, the smart lock no longer works and…
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Next
Hello can anyone offer any advice. I have had a quick look on here regarding Next ppi and slightly confused. Do i log the complaint with NEXT or Phoenix group? or both thank you for any help offered. I have had the account since 1991 and its still active so 25 years!!! where does the time go LOL
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Its worth pursuing the Bank to the FOS
Only a minor sum but thought it'd give hope to others. I'd requested NatWest action payments via Actionline [their telephone banking] in Feb. Sadly, one of the 2 payments was not made. I complained via email to [EMAIL="customer.relations@natwest.com"]customer.relations@natwest.com[/EMAIL] I received an auto acknowledgement…
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PPI Claim - customer questionnaires
I have made a couple of PPI telephone claims, one with Barclaycard and one with MBNA. Barclaycard took my basic details over the phone and issued a proposed settlement within a week. However, MBNA took the same details then issued me with a Customer Questionnaire to complete in order to progress my claim. It's very…
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Thank you MSE: £3300 reclaimed
Many thanks to Martin and MSE. My wife read an article on the website and is claiming for missold packaged bank account charges against her BoS account and said I should do likewise. I submitted a claim against Barclays since the start of 1997 for an "Additions" account that they upgraded me to without my consent. They put…
