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EDF Energy - Smart Gas Meters Not Suitable for Purpose?
I recently (after many months of trying) had my Smets 1 smart meters upgraded to Smets 2 by EDF. I'm grateful for this. The Smets 1 meters were installed by a previous supplier (British Gas) after I expressly asked them not to fit the meters unless they were Smets 2. After the new meters were installed by EDF, I discovered…
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247Home Rescue
I have tried to cancel my contract with this company which was taken out in March 2018. There service was poor and always geared to buying a knew central heating system. They refuse to cancel the contract and keep trying to reinstate the direct debit. We informed them in March, as the contract was from April to April. They…
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Toothpaste prices and whitening claims
Not a vent per se but an observation of the fairly recent and rapid doubling in the big name toothpaste prices. (From £2 to £4.50 is quite a leap). Noticed it a few weeks ago in Boots, Superdrug, supermarket. Surely this can't be linked to the Ukraine conflict??? Also ticked of by the fake claims that toothpaste will…
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HMRC got the tax wrong on my new State Pension
I'm raising this because I think it might affect everyone receiving the New State Pension for the first time. My pension started in Jan 2023, and HMRC rightly included it in my taxable income for the year to 5 April 2023 - but I recently spotted that the figure was overstated by £450. When I looked at it, I could see why.…
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Am I being unfair to Lakeland?
I welcome any constructive criticism because I am not sure if I am being unfair to Lakeland. I received a mini booklet in the post which included, as part of the booklet itself, a page of date limited money off tokens. I was unable to use the first 20% off token as I had other bills to pay at that time but I wanted to use…
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Gold / jewellery bank scam
It appears the "give your money to us fake police" scam has been updated:https://www.express.co.uk/finance/personalfinance/1866600/hsbc-scam-warning-gold-jewellery Please don't fall for anythinglike this folks. If your bank rings you on any pretext, thank them then put the phone down, and call them on a different line (or…
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Driving Licence Renewal
Hi I need to renew my Driving Licence. My Passport had expired also so I renewed that first, got a photo taken at a local photo shop with a code to input on the passport site. it went great and only took a week. a week or so later I've then gone to renew my driving licence under the impression they would use my passport…
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TOOTH EXTRACTION - V - SKY
Hi all, I just had to post this, because I have just had the most laughable and painful experience, ever, with SKY. Not to mention wasting 30 minutes of my life. I have, what 'they' call, ultrafast fibre 145Mbs to the property. Trust me, it is by no means fast and I have 'never' had 145 download in the 2 years of being…
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Boots Advantage
Thanks for the warning but I didn’t know they could rob all the points if they weren’t used. I just found my £15 worth of Boots points were stolen in 2021 as I haven’t shopped at Boots since 2019! I could never use the points anyway because I never bought Boots branded products; so I guess it’s no loss. I have cut up the…
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Annoying Pot Noodle Ad
The new ad with the woman noisily slurping a pot noodle just makes me cringe every time it’s on Vent over
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Annoying Smoking Neighbour
Ok, so I have a neighbor who lives in the flat above me and he goes outside for a cigarette quite often, like maybe every 15–30 minutes when he is at home, which is quite often as he doesn’t really have a full time job. I don’t mind the fact that he goes outside for a smoke but what makes it annoying for me is he’s unusual…
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Any ideas or help with John Lewis terrible customer service
We're really struggling with John Lewis at present and wonder if anyone has any tips for actually speaking with them and getting an answer to various queries before Christmas (this year). The customer service number rings and rings (with the irritating holding music) and then, when someone does pick up, they can't help…
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Wowcher - have I been hacked
I woke up today to read an email from Wowcher confirming I had changed my email address. There was also an email from Paypal for a payment of £127.99 for Wowcher sales. All of this was a surprise and a shock to me. I immediately checked my bank account, my Paypal account and tried to contact Wowcher to quesry what this was…
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DERILA PILLOWS UP-SELLING
Has anyone else had the same experience of ordering one pillow from this company on-line and being charged for four? Initially we thought it must be our error but research has shown this has happened to many others. Orders cannot be cancelled and returns have to be sent to Lithuania at great expense to the purchaser. We…
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Amazon Prime Coincidence?
It is 10:54 on the 17th Jan. My Prime runs out on the 18th Jan and because of the adverts they will now include with Prime I'm not resubbing (also because Prime is no longer next day, its normally a 2 day wait now). At just after 9pm I attempted to order an item via Prime to be delivered to the locker over the road which…
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Couriers - Unfair Newbie Customer Rates over Loyal Customer Rates
Hi, Has anyone come across newbie customer courier rates that have been considerably lower than existing customer rates for exactly same profile and sometimes even for lower volumes than the existing customers. How can this be fair? Has anyone taken the biggie courier companies on over this and won? Is it actually legal?
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Poundstretcher rip off ?
With the gardening season soon to get going again I need to stock up on plant food, I usually use Miracle Grow All purpose so looked to see if anyone had it of offer. I looked at the offers page on the Poundstretcher web site and 1kg Miracle Grow plant food advertised in their sale listing for Now £9.50 , The R.R.P for…
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BT cold callers at the door - assumed it was a criminal gang
My cul-de-sac in Edinburgh today had 2 young males purporting to be from BT round our doors. They said "neighbours have complained" about broadband speeds so they are here to test each person's equipment inside our home. (Errr...i'm with Virgin Media....) They were so rude when challenged, untidy and unprofessional that we…
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Trustpilot Reviews site
Hi, Is Trustpilot mainly for UK reviewers or Global? In their search filter options you have: - Asking for reviews - Claimed - Unclaimed Does Unclaimed mean the company doesn't have a trustpilot account but instead the customers doing the reviews for that company made the trustpilot account for them? What's the difference…
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Royal Mail seem to have increased number of Fee to Pay cards - just their bit of Christmas Cheer?
We haven't had a 'fee to pay' card (where Royal Mail claim the sender failed to pay the correct postage) from Royal Mail for years but over the last couple of weeks have had four ! The 'handling fee' (excess charge) is massive in proportion to the postage charge - though they do not actually state how much postage was paid…
